I have been under the care of Dr. Unger since moving here in 2019. There are no words to describe…read morehow much this man, and his office staff, have changed my life. You see, there are those like myself whose predicament is one where a Dr's proficiency, and humanity is the key distinguishing factor between a life of suffering or a sustained quality of life- I am so blessed. I have a real support system. My review is for those who like myself are looking for help; I have never had any other doctor like Dr. Unger. He has far exceeded my expectations- and I live a quality life I never imagined. Thank you to his wife, and office manager, Lisa, and to Layla, they are amazing- the whole office!!!!!

I am writing this review, not as a patient of Dr. Unger but has a colleague in medicine. I am a…read morephysician as well who has been in medicine for 13 years. I have worked and been educated in 7 large institutions across the United States working with professors of all walks of life. I work as a consultant with Dr. Unger and interact with him regularly but in a different sub-specialty. I know him to be one of the most caring and thorough clinicians I have ever met. His history, resume, expertise and personality are outstanding. He has gone out of his way to write to textbooks on the management of diabetes. I have met several people who have done this, none of them have the aptitude and kind personality that Dr. Unger has. When I receive a referral from him, I receive an informed history that is certainly the most thorough and relevant to the particular question we are aimed to ask of any available. I know many primary care physicians, Dr. Unger is the most interested and attentive of any I have met. Every referral comes with a detailed letter. When I receive referrals from other institutions and individuals, it is up to me to seek for further information and this is often done at a great time investment on my part. There have been instances in which I will call him without any foreknowledge, I will mention a patient's name and he will be able to recall, in detail, all recent events, labs, and other features of the patient without any reference to a medical chart. I don't know anyone who can do this. When I interact with others, I am invariably asked to hold momentarily while they search through their charts to receive a mental update. This isn't exactly a sign of poor performance for others, in fact is is reasonable, but the fact that Dr. Unger is able to accurately describe in many unprompted details the situation cannot be understated. I believe it is a reflection of his attention. It is not distracted, he has the appropriate energy in the right place. Needless to say he knows his patients very well, he interacts with them outside his clinic hours regularly, he always knows what I am doing for them as we work together. I have never met a primary care physician so exhaustively involved in a patient's medical care. When other patients come to my clinic expressing concern about their current primary care provider, Dr. Unger the first thought to come to mind. I have been through this experience many times. Inevitably I receive a telephone call from the patient I referred to him with very positive thoughts, the overwhelming majority are highly satisfied.

The office manager Jean Pierre has no business being an office manager, he is unprofessional, does…read morenot stand up for his employees unless they kiss his ass, he is not to be trusted. The AED Briel Rascon is also unprofessional she goes around the office yelling at the employees and patients. This company does not give 2 shits about the patients and only care about the money. Patients are allowed to yell at people in the office and still get what they want. The patients are not held to any standards, all the patient has to do is say they are going to call corporate, and they are handed anything and everything on a silver platter. They are also not ADA compliant.

This facility will not accommodate elderly or disabled individuals. They don't care if you have no…read moretransportation, if you have physical disabilities documented by a physician, or live in a rural area. Keep this in mind. If you have cancer they still expect you to drive yourself to their facility and walk into the building to get your dose. They will not give you take homes even in a dire situation. They are federally funded but will not alter policy based on individual needs. I'm suprised they haven't been sued yet. I would discourage anyone from going to this facility. They are clearly violating the ADA. Question. How can you require a mental evaluation to receive take homes, but not one to make the decision to increase your dose? Hmm..This facility should be investigated and shut down.

Excellent telehealth and (urgent care..?) I'm only aware of the telehealth Buperenorphine naloxone…read moretreatment AND TAPERING DOWN...! GREAT prgrm, Greatest Drs!!! DR SUSAN KOO was my 1st provider, over 1 year...helped me taper down to transfer to sublocade at beginning of 2025.... Quickmd is better. Miss them

Went to Vegas for vacation and developed a bad case of hives the first night. Phone consultation…read morewith the doctor at 7:10 am was fine but getting their support department to help get a prescription issue resolved was a complete nightmare and I ended up not being able to get it filled and suffered for the whole vacation. I did get a call that my prescription was ready for pick up on Monday morning but I had already flown out at 6:00 am that morning. Apparently this is standard procedure once I started digging around on their reviews.

My daughter went here for a few months and when my insurance got declined (problem on their end)…read morethey made up a reason to kick my daughter out. The workers are very kind but there is one woman who is very pompous and rude. She has long black hair and tattoos. The care quality was medium and I should have sent my child elsewhere. This place seems like it was just spontaneously opened by brainless "adults".

Never go here rude! And not considerate! They do not listen to patient needs as well as understand…read morewhat actual people go through would never recommend.

Very clean and nice people who work here. They helped my boyfriend right away and he likes the…read moretreatment would recommend

The staff is beyond friendly and very helpful. I've attended another clinic in Colton and this one…read morein Redlands is by far a better place. It's cleaner, in a nicer location, newer, well ran, and in my opinion a more up to date clinic. You're not just a number, but more of a patient here. Highly recommend as it usually takes on average of about 2 minutes to dose, always less than 5 min (in my experience).

He will collect money but won't talk to the insurance company and pharmist. He is a thief that just…read morecollects and don't follow through. I have reported him the D.E.A. for saying he will fill the prescription but won't and all his doctors follow his lead. I hope they investigate him. Nikan doesn't care and only wants money

Great doctor cares about all patients. I have been seeing him for over 5 years. Wouldn't be here…read morewithout him. Gavin Smith

I sent my neighbors son to this facility a year ago. He was a heroin attack and entered detox after…read morea collapse heart valve from drug use, and thereafter, he was sent to Serenity Lodge. After 10'years of drugs, homelessness, jail, and being a lost soul, this 28 yr old tried several rehab centers and none were effective .. I'm happy to say,, my neighbors kid is 1 year sober , working every day, and living in a house share bear his work for the last 4 months z Thank u Serenity . With your help, we not only saved a young man, we gave his dad a 2nd chance to form and grow a bond with a son he never gave up on .

If I could give zero stars I would, I attended serenity lodge this year and was promised a private,…read moresafe, clean recovery environment. Instead I was put in a house with no working heat/ac, no wifi, and a toilet that I had to manually flush by lifting the lid and sticking my hand into the toilet. First world problems aside they also admittedly over medicated me to the point where I was hallucinating. This place cares more about the way they're perceived than actually giving good care. I feel for the staff, they're understaffed and overworked which leads to MANY issues for clients and it's simply ridiculous. They don't take you to outside meetings, there is no outside outings, and the people who work there don't deserve the kind of work environment they're put in.

Desert Bloom Recovery Victorville Staff,…read more Exceptional services, that embraces the Family oriented recovery. Making Us who are struggling with our addictions, feel as if we still matter. From Brad, Jennifer, Mike, Jexenia, and Josh, one can feel that deep hearted approach to instilling us with the tools to maintaining our lives in a manageable state. I give high props to all the staff at Victorville Desert Bloom Recovery, they truly are the family who's stood by me through the harsh times within my recovery. I love you, Guy's. Eternally Grateful, George

From the owner: Are you or a loved one suffering from addiction? We're here to help you bloom into the new you! Our…read morecertified counselors can help you or your loved one to get onto the road to recovery. Call us today!

If you're a woman and you need recovery and/or counseling, please consider Steele Recovery. Nadine…read moreis an amazing woman, she has such a heart for women, whatever you're going through she can help. I spent two years with her. It was the hardest/most rewarding time in my life. She walked through everything with me. You can trust her. Thank you again, Nadine

If you are in a dark place in your life or just lost your way or just cant get out of the emotional…read moreblack hole you're in then Nadine Steele is the answer. Back in 2011, I was in the lowest part of life, it was Dark and I was on self destruct mode and did not know how to stop. In the midst of the end of a 20 yr relationship and looking for anything and everything to numb my pain. I WAS SO ANTI GOD....!! I was with Nadine for 3 yrs straight, she counseled me and taught me how to start over and how to live again FREE from all emotional and physical anchors holding me down. She taught me that my God is of my own understanding....NEVER no judgment, or punishments just spiritual connection. Life situations always arise and at 47 years old I still continue to go to Nadine to regroup and process life. She is definitely MY LIFE COACH and I thank God for her EVERYDAY.