They do not clean their equipment after each use. I witnessed NO ONE wiping down their equipment…read more The patients are move from one area to another from bars, to table, resistance bands, chairs etc. There was several therapist with various patients and not one thing was ever cleaned or wiped down. Unsafe to use dirty equipment. Therapy maybe good but I can't get passed using unclean equipment I will not be back. I notified the therapist and the front office staff.

After fighting and advocating to help me get the physical therapy I need, my insurance allowed 5…read moresessions with All Star Physical Therapy and I am grateful for each and every session. I learned A LOT, but you have to be willing to ask questions to get that learning. The original Physical Therapist I was assigned was hired/promoted elsewhere and though I was bummed, the next Physical Therapist was equally knowledgeable. Physical therapy is fast-paced though, with a number of knowledgeable therapists assisting you on your journey to recovery. My first-session I was assigned someone who told me what to do, but I didn't understand why until I asked and that's what I needed: to be educated on why I had to try some unfamiliar exercises. And so, I learned. At All Star Physical Therapy, each Therapist is part of a team, with one main Physical Therapist taking the lead and reviewing notes of the assistants. So in my 5 different sessions, depending on the times you schedule, you will have someone different assisting you. I learned breathing technique, challenged my core, learned the importance of strengthening your core (it's not all about your tummy folks, it's about those problems areas around your back and legs, too!). The facility is small, but clean. There is constant cleaning and wiping down surfaces. Someone is always checking on you. And, a timer is ALWAYS going off because you will need to hold for 30 seconds or do the exercises within 30 seconds. Communication is key from both the therapists and patient, and no one was ever pushed (at least I didn't see it or hear it) by anyone. I was given the kind of attention I needed to be educated on my own body, and I appreciated that. Thank you All Star Physical Therapy.

AG Rehab was a great place to go for physical therapy/ occupational therapy. The staff are really…read morefriendly and helpful and want to see you achieve your goals. patients are happy to see the staff and they make it a fun time. Although the place it small and it gets crowded at times, they make sure you get attended and get treatment. I highly recommend this place to anyone who is in pain.

If you want a place to take you on time and not cancel appointments and be able to see you in a…read moretimely manner this is NOT the place! Very small waiting room in front. If any of the staff is eating it smells up the entire place. Not impressed with staff either not very professional.

It's very difficult to get an appointment here. The front desk staff are not very friendly and…read moredon't seem to care about patient concerns. My appointments have been canceled multiple times, and I've seen about three different doctors so far. The care might be better if there were more consistency and if scheduled appointments were kept

I was referred here by Kaiser Permanente. I am very pleased with the care provided here. It is a…read morebusy practice which is a good thing. Dr. Phan is knowledgeable about osteoarthritis and gave me information regarding all my options for my knee pain. I didn't even receive this amount of information when I was first diagnosed through Kaiser many, many years ago. The office staff here is always kind and efficient. I highly recommend this practice!

Ballard Rehabilitation is an Awesome place for therapy! My daughter does both physical and…read moreOccupational therapy and can honestly say in the short time she's been going to them she has gained strength and build muscles to help with taking steps again & also getting mobility in her left arm after being involved in a bad car accident. Mary Lou & Jackie are truly the Best Physical & Occupational Therapist who's mission is to help people become mobile again! I would recommend anyone who's looking for one on one rehabilitation to go to Ballard Rehabilitation in Apple Valley you won't regret it!

Went here today for a pre-employment physical. Very nice and accommodating staff. Short wait times…read more Waiting room is compliant with COVID-19 precautions. I am writing this review because of the physician that actually did the physical exam. Dr. Pautz has phenomenal bedside manner!!!! He was extremely professional, courteous, and friendly. He was one of those physicians that made you feel as if you were family!!!! Very very welcoming persona! If I could chose him as a primary care physician I certainly would! Keep up the great work Dr Pautz! You can certainly tell he loves being a physician and serving the high desert community.

STAY AWAY please I beg you with all my belief this man has the title of a doc but as a human he's…read morean absolutely disgusting individual, look at his face and you will know how disgusting he looks on the outside and inside. please request another Dr asap for your own safety. Mathew Pautz is the upmost condescending , rude, pompous Dr I have ever met. He was talking about the board of directors and how he needs to over ride their decision and conduct year round surgery. Instead of helping me in the ER. I was sitting right there while he is chatting with a nurse about private business. I said I'm sorry to cut you off but I'm in pain may you please look at my fractured wrist, and He said "NO you will not cut me off" he yelled at me in front of others and nurses. He said you will wait till I finish my conversation. I will file a complaint with the Osteopathic Medical Board.

Green Valley staff place fraudulent admission claims and are quick to brush the costs off onto the…read morefamily to pick up when Medicare finds the claim was not validated. Green Valley also have no reservations with leaving your loved one while transitioning with no care. Green Valley is very unprofessional with no compassion.

Fantastic service. They meet expectations. Very attentive to their patients. Quick to respond.read more

Thank you so much for providing such great care to my friends Dad. He came in with a depressed…read moremindset as he hadn't walked in weeks. He was supported and motivated to work with rehab 5-6x a week and left stronger than ever! We're so grateful for the drive you put in him and the MD inspiring him to stay longer because he really needed the help. Big shout out to the SS team as well for getting all the equipment and home health set up. It all came the day before he left and the sweet nurse came the next day to check on him.

My sister has been on various PIC line administered medications to attempt to kill MRSA. She was…read moreadmitted by Kaiser in Fontana. Her right leg below the knee and the remaining great toe were removed. She was having hallucinations, incredible confusion, and somewhat combative responses. Over the past 12 months, she has had a PIC line 6 times, obviously not killing the MRSA, hence the amputations. She continued to get worse the longer she was on this latest round. So, Kaiser does a CT that says mile Alzheimer's, short term memory loss, but puts her on a med to treat schizophrenia, never notifying any family members, or did they just tell my psycho sister with short term memory loss. Like we are talking 42 phone calls, counted them, asking where she was how did she get there and why? 42 in 3 hours, but Kaiser ditches her, after only 2 rounds of physical therapy. We were told that she can't live alone again. She gets transferred to the Apple Valler Acute Care Center. They ask me if she had any mental issues. I said OCD and Bi-Polar. They ask about the schizophrenia. Mom & I were shocked & said never. I asked why. She said well the other evening, she saw puppies coming out of the walls. Last night, she was asking them why they couldn't see the blood running down the walls, and BHO & FJB gave her a bath, she said it was nothing sexual, but she knew it really happened. I was in shock, went in to see her and she went entirely ballistic. Like Linda Blair in the Exorcist, head spinning & green stuff coming out. She was vile. We had to leave as she kept trying to stand up. It is important to note, that She has not walked 26 days. The "Care Center" gave her 4 sessions of PT. All she can do is get to a standing position from the bed with a walker. She cannot even pivot, much less do a safe transfer. They have made her use a bed pan because she falls. I went home that night and Googled the antibiotic Vancomycin induced psychosis. It states that it can rarely cause neurotoxic effects including hallucinations, confusion and acute psychosis. Most commonly occurring in patients in kidney failure, where she is at stage 3. I called and asked them not to give her anymore, call the doctor. Mind you, they are contracted with Kaiser and have a Kaiser doctor assigned to them. They tell me they can't do this, the only way is to transfer her to St. Mary's in Apple Valley and they would transfer her to Kaiser in Fontana. Mom gets there and they have checked her into the ER. They take her back and do bloodwork, their diagnosis is that she had mild short term memory loss & get with her primary care doctor, and arranged for transport. I was flying up the Cajon Pass when I get a call from AMR. They were dispatching a transport call from St. Mary's to her home. Kaiser is supposed to provide a wheelchair & walker and take care of safety features. She is a retired 37-year Kaiser employee. She has nothing. The plan was to drop, literally drop her off at her home. I refuse the transfer & doing 85-90 mph, I fly into the ER after enough security checks I thought a body cavity check was needed. I had called Apple Valley Acute "Care Center" and ask if they have a transfer order. She innocently answered, "well, I do have a note not to accept her back at all tonight and tomorrow morning, I don't know why." I wonder why Kaiser and the "Care Center" don't want her, she's acting psychotic. Why the HELL do they not consider the source, when I ask them to please contact a doctor, she is having a rare but ENTIRELY possible psychotic reaction to her antibiotics... St. Mary's said she was safe to be released. Did I mention she has no prosthetic leg. She just had the stitches removed. Apparently, when they were told that we refused to accept her at home due to that not being a safe transfer. We asked for her to be sent to Kaiser. The "Care Center" apparently were forced to take her back. Heck, they sent everything she had with her and had checked her out. They had no intention of taking her back. I called the "Care CENTER" this morning. All of the staff were in a meeting, but they would call me back. I had an appointment I had to go to, so I said ok. After 4 hours... I thought maybe they would have been setting up things with Kaiser, etc. I call, nope, can't even get with anyone in upper management. I have taken the information to contact the state board. I will file this with Kaiser I will put this on Facebook, I will post this everywhere I can. This entire system is failing so badly.

I had a great experience at All Care Therapies in. Today, Gabby was my physical therapist, and she…read moredid an amazing job. She was very attentive, compassionate, and made me feel comfortable throughout the entire session. I truly appreciate how friendly and welcoming everyone is at this facility. Every therapist I've worked with has been caring, professional, and genuinely dedicated to helping patients improve. The team's enthusiasm and positive energy make each visit enjoyable. I highly recommend All Care Therapies to anyone in need of physical therapy. I've had consistently great experiences every time I've come here, and I'm very grateful for the care I've received.

I am a regular patient at ACT for the last 10 months now and have been seeing my therapist Dallas…read moreRodriguez for my lower back pain and since I had my knee replacement surgery in Jul2025. Dallas has been caring, understanding and helped me through my hardest days using every known option to his knowledge to make me stronger and better! He is knowledgeable about all aspects of PT and is compassionate and gentle in his care for me. The office staff and other staff are welcoming helpful and friendly. I love going for my PT visits and getting better in health. Thank you Dallas I appreciate you!

My son has been going here for about a month and a half and we absolutely love it! The staff is…read morealways accommodating and always share what he does while there. If you're looking for a place for you're little one this is definitely the place!

My son and I love it here and have had nothing but a great experience. My son has shown so much…read moreimprovement over the couple years he has been going and he is actually happy to go every day. I know he is in good hands while here. Highly recommend!