Michael, and his staff are wonderful ! I have a number of wool & silk custom rugs, that he has…read morecleaned and repaired. Taking them out of our home to his facility. carefully washing and repairing. At time saving after accidental spills and stains. You will not find a better servicer or provider of fine rugs. Stephen Anderson

They went out of their way to save an old Seahawk rug my mom kept in the entrance way. It was…read morefilthy but they knew how important it was to me and cleaned it numerous times! I was so thrilled they were able to save it!

We stopped in Gazalle Fine Rugs looking for a 3' x 5' Persian rug for our newly remodeled bathroom…read more We were made to feel so very welcome by everyone in the store. They have a great selection of beautiful rugs in a variety of price range, and they will give you all the time you need to look at them. Since we really needed to see what the rugs would look like in our home, they let us put a deposit down on one rug and then take three home. We were unsure of one rug, so they told us to take it back and keep it a while longer to see what we thought. We ended up buying it. Many of these rugs are pieces of art. Unfortunately we don't have any more room on the floor, but that isn't stopping us. We are thinking about hanging one of their incredible silk Persians on the wall.

We visited several rug shops in the area, and we found the best selection, and the most…read moreknowledgeable and welcoming staff here. Welcoming staff, great customer service, nice selection of rugs. Highly recommended!

My husband and I stopped in and had a lovely conversation with Sam. Sam is a small business owner,…read moreoriginally from Iran. He is very knowledgeable on rugs, generous, and kind. He helped us find the PERFECT rug within our budget. He has a passion for rugs, evidenced by his collection and breadth of knowledge. We shopped across the street without any luck. Sam is so incredibly professional. He will take good care of you! He worked with us to fit our budget and has a variety of options in different price ranges. He has quite the gallery of options. Even if you aren't shopping, the beauty of the rugs he has displayed in the store will blow you away. He even has some rugs from the 1800's if you're looking for an antique piece.

Thank you Sam. He really worked with us both in the store and in bringing the carpets to our…read moreYarrow Point home. We could see them and then have some days to decide...of course he helped us so it turned out our first choice was the best choice. Over time, i have had questions about the rugs and he has been so helpful. I will update the review with more images of our items and the store. Rugs are handmade, often in wool. We felt confident in the information provided. He really listens and remembers helping to guide you as little or as much as you wish. While knowledgeable and charming, Sam treated us fairly providing good value. It was a lovely experience with no pressure. We offer our gratitude for making it a positive fun experience in what was, at first, a bit of an overwhelming experience . Thank you Sam and team! Oh and did I mention he even brought me a box of shoe mitts since I require them at my home or shoes off. He goes above and beyond. Go visit the store...!

Great customer service! Grateful for rug repair. Happy for the washing service . Thank youread more

*Great customer service when we walked in * Educated us on…read morethe quality of rugs *Offered to bring choices to our house before committing to purchase *Offered payment plan We did not end up purchasing a rug, but we're pleased by the experience and will come back when in the budget.

This place had amazing customer service and knowledge about rugs! And, there were so many rugs on…read moresite!!

After looking around for a long time in various locations for a special rug, I was overwhelmed when…read moreI walked in the door! Palace Rugs has the most amazingly beautiful rugs in all sizes. The owner walked me through all the choices. I ended up buying three very large rugs there that have been a wonderful addition to my home. I get lots of compliments on them. I even exchanged one I had gotten for another one I liked better and the owner was very helpful with the exchange of rugs. I would highly recommend this store for anyone looking for that fabulous rug to accent their home! Carolyn S.

I know they don't allow picture here but I bought a carpet here and plan to purchase a few more…read more The gentlemen that work here know carpets and are super friendly, know thier business, and have an amazing selection of good carpets. If I ever win the lottery I would buy many carpets here and still plan to. If you are looking for an amazing carpet that is next level for your walk in enterance, your living room, your kitchen or any other space without a doubt you should be willing to drop down some cash and you will love what you invest in. That and these people know the back story of the carpets because there is one.

Amazing knowledge and value. very fair and accommodating. will be sending my friends! Won't buy a…read morePersian anywhere else!

It is very rare you meet people like Turabi. He goes above and beyond. He really stands by his…read morewords and trust others to do so too. Turabi let us try a couple rugs before making a decision. And even after that he made sure we were satisfied! Amazing service. I would purchase again. The rug was a good price too!

We moved to Seattle early this year (2023). We love nice rugs and went searching. We found Turabi…read moreonline and decided to go see what they had to offer. My wife and I were not disappointed! Not only do they house hundreds -- if not thousands -- of beautiful rugs, they have INCREDIBLE people working there. We worked most directly with Ahmet and he is such a great person! He showed us so many rugs, which is a lot of time and effort, without batting an eye. He was patient and encouraged us to take our time. He knew the inventory inside and out; where the rugs originated, what they were made from, how they were made, etc. Finally, after a couple visits, we purchased two rugs - dining room and living room rugs. I'd have to say that our favorite part was eating flat bread with Ahmet. We are grateful he wanted to share with us. We did not take that gesture for granted! On top of all that, we recently discovered our dog urinated on one of the rugs. We immediately got in touch with Turabi and they were so helpful with getting it cleaned. They first tried to see if it was something we could clean at home, but then decided it was something they should handle because of the yellow. Turabi is a place we will continue to recommend to friends and family, and anytime we are in the market for a new rug or runner, they will be the only place we go. Thank you all so much for your knowledge, warmth, hospitality, and generosity!! See you soon!

We absolutely love, Greenbaum In fact, Melanie, the sales agent sold us some beautiful furniture,…read morewhich we then took up to the San Juan Islands and picked up at their warehouse and Tim who is the manager. There is probably one of the greatest guys I've ever met as he was super helpful and so all of his guys! So you can imagine how shocked we were to find out that they're closing, but to be honest with you, the state of Washington and especially King County has made everything so horrible for businesses with all of the taxes we're not surprised. They are nickel and I mean the businesses and the consumers to the point that no one wants to live here anymore. Greenbaum you did a great job what a super business model thank you and happy retirement!

Greenbaum is not just a furniture company--it's a legacy. This multigenerational family business…read moretruly understands the meaning of craftsmanship, quality, and customer care. You can feel the pride they take in their work from the moment you walk through the doors. The Greenbaum family has built something special over the years, and their dedication shows in every piece they sell and every interaction you have. Their service is nothing short of exceptional--genuine, attentive, and personal. You're not just buying furniture; you're joining a tradition of excellence and trust.

My initial review was based on when it was located in Downtown Bellevue across from Bellevue and…read morestill know as Cost Plus. Since then, it has moved to Crossroads into the former Barnes & Noble space across from QFC and has updated its official name to World Market. The first impressions of the store mentioned before still are valid. It has a great selection of home decor, kitchen supplies and specialty food items. Particularly international foods that are hard to find elsewhere. The location itself is a lot more convenient as it is closer to my home than the other location, which is a huge plus. However, I knocked a star as it can be hard to determine the current stock of products at the store when checking online. I have made numerous online purchases on the website for store pickup as they offer a discount for this option. However, I have experienced many instances when a product I ordered was unavailable even though the website said it was. Particularly on items where the stock shows that there are a few left. If you order online, just be aware that the store may not have it available, especially if the website says they are close to selling out.

- horrible pickup process -…read more I placed an online order, and it was ready to be picked up after 3 hours. Yup, it takes them 3 hours to fill my order with two items, and one of them is out of stock but they didn't update it on my pickup notification. I went in, waited in line for it. Then when it was my turn, the cashier was gonna help me out but someone else came to line up, so she told me she has to help her first. So I had to wait for her to finish the order first before she could fetch my stuff in the back. When that was done, she went to the back and brought me one of them items. They weren't gonna give me a receipt so I had no clue the other item was out of stock, so I asked her where that is.. then someone else came and she had to help her first of course, so I waited forever for her to go to the back.. and eventually she came back and told me the item was out of stock so they didn't charge for it. I had no notification of that, so I asked for a copy of that piece of paper with the info, then she told me to take a pix. . It's weird how disconnected and inefficient this whole pickup process is. And the fact that I had to keep waiting for other people is highly unacceptable and the whole process took 20 minutes or more .. this is my first time placing an online order, and also the last time.

Sold us a "leather" loveseat and sofa combo several years ago. We even bought a leather protection…read moreextended warranty. It started peeling after a few years. We went to the store to see if they could refund our money. They claimed they too were duped by the supplier and that it's not actually leather but rather bonded leather. All they offered was a $800 credit. Why would I spend even more money at a store that is so scammy! And even if this wasn't an intentional scam, they clearly don't know real leather from bonded, which for someone in the furniture business is total incompetence. Now we are stuck with this peeling eyesore in our family room. We are contemplating reporting them to the WA AD. Selling is a leather protection package was just salt in the wound. We are so mad

Quality products. Helpful staff. A few retail stores to shop at in and around d Seattleread more