Great service! Very helpful…read more Very timely. Much appreciated. If I need help again, I will be calling A Computer Hero.

Bob Eggers, the owner, picked up and returned my computer exactly on time. He fixed more than…read moreseveral problems affecting my Windows 11 computer, and did so at a fair price. I definitely recommend him.

They do a great job cleaning up my phone when it's gotten jumbled and cluttered. Can resolve all…read morekinds of issues. And their fees are incredibly reasonable!! They are also patient in explaining and demonstrating how to do things myself !!

Such a good place. The man who help my cousin was such a nice guy, he fixed the phone screen very…read morefast and it works amazingly. The prices are good, definitely stop by if you need phone work.

I feel compelled to take the time to write this post. I have been in business for almost 15 years…read moreand I always try to be honest and fair, and realize I can't make everyone happy.... But I have always been professional. I just want to share my experience at ATC's ... Because reading some of these reviews.... I think it's important to share how Tim has been nothing but professional,extremely knowledgeable, but most importantly honest. My computer crashed when I was preparing for a lecture. My plug in no longer worked, and multiple viruses slowed my computer to a hault! With the lecture only two weeks away. Tim repaired my computer and replaced the entire screen and shell of the computer because I damaged mine. But instead of having to buy a brand new item. He had a refurbished laptop frame that was practically brand new at a steal of a deal! His honesty is what I value most. When I came to pay for the cost, it was less then what he estimated !!! So i get my computer back a week later , and I accidentally sat on the laptop and fractured the monitor! Lol, but seriously , Tim rushed ordered a new screen in two days and installed it for me for free. I just paid for the screen itself! Now that's honesty! And I was able to give my lecture to my colleagues! So Tim, thank you for all you do, you have a loyal customer and I will be referring my colleagues and friends to you Thank you Joe

They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.

This is a great store, I came in because I had a problem with my computer and it wouldn't turn on…read more I walked in and they took off the side panel, found the issue within minutes, and fixed it. I expected to be charged like 20 bucks for it because he fixed it but he said we didn't have to pay him so he fixed it for free! I will come again.

My college-age daughter spilled salt all over her MacBook keyboard and was unable to fully fix the…read moreproblem herself, so she called Corvallis MAC Repair for assistance. Unfortunately they did not adequately inform her of the fee structure, which is $149 for the home visit and then an additional $149 for each hour (billed in 1 hour increments) to repair water damage or $199 for each hour to repair non-water damage. The tech arrive at her residence promptly (which is why they get 1 star instead of 0) and after doing a few things with the computer for about an hour, informed her that he would need to take it back to the shop for a $450 repair. As this was probably more than her old computer was worth, she declined. She was then informed that she needed to pay $348 for the service visit ($149 base fee + $199 for an hour) which was "graciously" reduced to $298. Feeling completely overwhelmed and frazzled, she went ahead and paid the bill (with our credit card that she has for emergency purposes, which is why I feel entitled to write this review.) The next day, after the dust had settled, she reached out to them by email and then by phone to let them know that she had been under the impression that the tech was coming for a "free diagnostic" because they hadn't explained the fee structure to her when she made the initial call. They did not feel they had done anything wrong and would not reduce the bill further. For all I know, Corvallis MAC Repair might be excellent at repairing computers, but they need to do a better job of communicating the potential cost of a visit beforehand. Had my daughter known that it was going to be $298 minimum for the house call, she would have looked into other options. Lesson learned.

Super helpful and very quick. It was so nice to not have to even leave my house! Fabio was super…read morenice to chat with and he let me watch what he was doing and told me what everything was. It was great to get my Mac fixed after having it not work for over a week.

Had many things copied printed off scanned made some of my books spiral bound, which is a game…read morechanger. Always great service.

Walked into building and was greeted with disproving stares. I asked a few questions and was…read moreanswered with only a "no" every time. No much help and not very kind.

I usually don't write reviews but she did such an amazing job fixing my laptop I had to!! I cracked…read morethe screen of my laptop (MacBook Pro), from calling her to getting my computer to the store, she was extremely helpful, provided me with different options & her pricing is super affordable (especially for a broke college student like myself). I left my laptop with her on a Tuesday morning and she got it fixed by Friday early afternoon! Super fast service and her communication was awesome; she kept me in the loop throughout the week about what was going on with the repair process. Take advantage of her services, you won't regret it!

They had my business computer for 7 days. I tried calling,texting,going to the shop to get it to…read moreno avail. Apparently there was some personal issues, but it takes 10 seconds to text me. Put a sign the door, something. I don't burden my customers with personal issues, it's not appropriate. They have kids in the office, so it feels like a sticky,dusty,dirty,smelly, daycare. The kid was glued to a TV eating something that was leaving crumbs all over.Never again. Go anywhere else.

I just read review of this company complaining that they dont want small jobs. They have done a…read morenumber of jobs for me- all small. They have always been very helpful and friendly as well.

They are not very community driven. I guess if you are a business ordering a great deal of product…read morethen they want your business but if you are starting out small and wanting to grow into something bigger they are not there to hep you out. They do not want to do business with the little guy. That is pretty sad and in my opinion not very business savvy especially when you say you are there to serve the community. I am all for supporting local businesses but now I have no other choice but to spend my money out of town. I wish I didn't have to do that.