Great customer service. l walked in with no appointment, had me in and out in less time then expected. I would definitely give them the highest rating start but four is my favorite number and the highest for me. read more

I picked up my car before Belle Tire closed. Tried to drive home but I heard a ticking noise. I took the car back. What John, my salesman, explained to me was that Brent, the mechanic, had put the brake caliber on backwards on the front driver's side. I noticed no mention was made of that on the report I was given. That concerns me because I think more concern was being given to saving face for a bad mechanic than the safety of customers. Brent's irresponsible workmanship was compounded by his negligence. If he had test driven the car, he would have heard the ticking noise and known something was wrong. That kind of negligence could cause brake failure and the unnecessary loss of a life. I hope management takes this seriously. To know a problem exists and do nothing is to possibly have blood on your hands. Some things the staff got right. John told me to bring the car back even though it was after the closing time of 8 pm. And the master mechanic, Paul, patiently tracked down the problem and was able to fix it. Thank goodness for that. read more

This Is The Worse Belle Tire Location Ever, I Had An Appointment To Come In For Breaks I Was Told To Come In Right Before They Opened. Demoni The Assistant Manager Had Me Drive To The Shop Knowing He Did Not Have The Parts For My Vehicle. Demoni Called Me At 7:48 On Saturday Yet He Stated He Ordered My Parts On Thursday... I Was Right Up The Street At The Time He Called, I Got There At 7:52 And Demoni Said I Have Good News Your Part Aren't Here But The Dealer Opens At 10:00.. Where Is The Good News It's 7:52Am The Dealer Opens In How Many Hours... SMH Hours Later He Tells Me That He Can't Get The Parts Until Monday And It's Not His Fault. He Said The Management Should Have Called Him To Let Him Know The Parts Didn't Come In Yet He Is A Part Of Management He Put The Blame On The Team... I Was Not Told Anything Until 11:00 My Morning Was Wasted And He Took No Responsibility... I Told Him He Dropped The Ball He Said No I Didn't Drop The Ball I Can't Help No One Didn't Let Me Know The Parts Didn't Come In That's Management, Again He Is The Assistant Manager Yet At The Time I Did Not Know That... I Called Back To The Shop And Asked For The Manager He Asked The Phone And Said The Manager Is On Vacation I Asked For The Assistant Manager And Then He Said I'm The Assistant Manager Like I Said He Dropped All The Balls... Belle Tire Needs To Have People Who Care About Their Body Of Work And The Customer, The One Star Is Because It Won't Let You Give Zero Stars... Belle Tire Your Assistant Manager Cares Nothing About The Customers Time... I Was There Thursday With My Two Month Old Waiting For An Hour He Knew He Didn't Have The Parts... If You Have Play Time On Your Hands Go To This Belle Tire If You Don't Go Somewhere Else Where They Care About Your Time And Money... read more

Phil is a liar. Called and said the oil pan was flexing and couldn't change the oil. Picked up vehicle and I determined they completely stripped the oil plug and never told us. Called to complain directly. They admitted they stripped the bolt, but said they couldnt replace it because the pan was flexing due to being rusted. Summary: they screwed it up, never mentioned the damage, and now claim they can't fix their mistake. Take your car to a reputable shop. These guys are a bunch of CLOWNS! read more

This is the worst Belle Tire location I have ever visited. The person at the front desk responded as if he didn't want to help at all. I went in for a wheel alignment check, and without providing any estimate or explaining the process, he asked for my car keys and told me to wait for my turn. It seemed like they were going to perform the service without clearly confirming it with me. He also never told me how long the wait would be. After waiting for an hour, I asked how much longer it would take, and he simply said he didn't know, which felt very rude and unprofessional. In total, I waited nearly two hours before my car was finally brought back. If I had known the wait time in advance, I could have planned accordingly. Very disappointing customer service experience. I would not recommend this location. read more

I purchased some tires last year in Nov. 2024, Michelin which cost over 1,000 dollars, since I had the tires, each month I am putting air in the tires. I contacted the business and schedule an appointment and told them I need them to check the stems, because I putting air in the tires too often. I went to my appointment in the afternoon, they had 2 people in the office and all stalls were full. I wanted 2 hours and looked outside and notice my car was turned around. I ask the person behind the counter was my car ready and told him that someone got into because it was turned around facing forward. He looked over at another counter and found contact. He gave me my keys and know paperwork. I left with no update on the issue with my car. It happen again and I came and no one was in the front, so I left. I called an schedule another appointment this week and went on Oct. 25 and got more poor service. No feedback and tire pressure was not check and tires were unbalance. This was my first experience with Belle Tire, I usually get my tires from Discount ties and have had no problems. I will be contacting the head quarters regarding the poor customer service I received from the manager. I spent too much time and money to keep running back and forth. Each visit average 2 hours. read more

Appointments are meaningless, service is AWFUL. Felt like the guy at the desk hated me for walking in. Get a different job buddy. It's sad that no one cares anymore read more

My wife went into the belle tire in lapeer they told her that the tires were bad so she purchased tires then they couldn't do the alignment because the shocks struts a arms and tie rods were bad. I said no and proceeded to take it elsewhere where there was nothing wrong with the vehicle and was aligned on the spot. The mechanics need to be evaluated and fired for trying to rob people of their money. This has happened several times at this location according to the reviews but nothing done just someone saying sorry about your experience. They prey on women at this location. read more

Last week Bell Tire on Telegraph refused to rotate tires and told me I needed new ones. I bought these from them 17 months ago and they have less than 24,000 miles on them. The next day, Costco and Discount Tire both told me the tires are fine and I got a free rotation. I have had my cars serviced by them for 20 years, but no longer. One star is too much. read more

Could have been better. The front desk worker over the phone told me 1-2 hours then i get there someone says several hours. Claims theres 3 cars in front it's been 5 hours and theres still 1 car in front of me after i called 3 hours ago. All of this time just for a visual inspection.Worker tells me they're not sure if they'll know whats wrong with it. 10 hours they had my car and didnt look at it. Waste of my time and day. Repeatedly lying read more

Very disappointing and unprofessional. I came in with a flat tire, expecting a simple 30-minute patch job, but they refused to do it. Instead of providing proper service, they were willing to leave me at risk over something so quick and easy to fix. I wouldn't trust them with my safety. read more

As the Director of a mental health agency, safety is our first concern; that is why I take the agency vehicles to the Belle Tire on Telegraph and 12 Mile Rd. The crew is not just professional, they are thorough and pay close attention to detail. Upon arriving to the store, you are greeted with kindness while making you feel like you are in the right place. I can't thank the entire team at Belle Tire enough for their years of keeping our precious cargo safe! read more

Belle tire fix my slow leak by plugging tire. No charge and quick service I'll be back when I need my new tires late Fall Thanks Phil and team ! read more

Came in at 8am for a tire that keeps leaking and to get a quote on breaks. Waited 1 hour and they patched the nail in my tire at no cost. Breaks didn't need to be replaced yet . I'll be back , clean waiting area. Effective communication read more

Wonderful experience, they have amazing customer service and were very knowledgable and helpful with helping pick out a new set of tires. They were timely with my appointment and had great communication when my order came in and was ready to be installed. Chris did a fantastic job, I highly recommend! read more

Back in 2014, my parents handed me down an absolute gem of an automobile: a silver '98 Honda Accord with a beige leather interior. As a 16-year-old driving around Birmingham with a vehicle built during the Clinton-Gore administration- lemme tell y'all, it builds character. That damn car would not break down; my dad was so impressed with the endurance of this hooptie that we bought three new Honda's. My frequent BelleTire trips started in college when I drove a Chevrolet Equinox. Though much better looking, that hunk of shit broke down seven times. The tow truck driver, Belletire manager, and I had a group chat called "Marlee's Jalopy." This location replaced my Chevrolet's four bald tires twice, unclogged my exhaust pipe when a criminal lodged a large Russet potato in it, and provided emotional support when an oak tree as old as colonialism cracked in half and landed on its hood during Easter dinner of '17. That vehicle eventually exploded in my driveway after I ignored the (apparently important) oil change sticker for 13 months. I take responsibility for that event and the fiery destruction of that van, but I was trying to avoid getting harassed and up-charged for an oil change by the men at Jiffy Lube. Anywho, this morning I woke up, and the passenger rear tire on my '19 Honda Civic Sport was flatter than my ass - 3.2 psi. It's no shocker that this here Belletire provided speedy service and tossed a new tire on my vehicle before I could even finish praying the rosary, which usually takes me twenty minutes. Now I can confidently hit my favorite racetrack, the Lodge freeway, and smoke a Dodge Charger in confidence. Do not underestimate an innocent-looking lassie in a sport-mode Civic, Capiche? read more

I had an 8:00 appointment. When they booked My appointment they said it would take an hour because I made an appointment. I was the first in line when they opened the store. Many people who came after me came and went while I still sat there. 2+ hours later my car was ready. read more

I traveled from out of state and needed a tire fix. They replaced all four tires without consent, claiming it was covered because it was a company vehicle and fleet service would pay for it. I immediately noticed issues with the car pulling to the right. I returned for balance correction, but I still felt vibration. Another shop found tire wear due to poor balancing costing another set of tires. Challenge their techs and question everything at this shop to avoid unnecessary replacements and expenses. read more

This shop did an alignment on my car. The screwed up the alignment causing the front tire to wear excessively. I returned to get their mistake fixed, but they would not stand behind their work. They would not help me correct the problem. Don't trust Bell tire. read more

Best alignment service in the metro area. Love the one year warranty too. I had my van to 3 other places first and none of those were satisfactory. read more

unbelievable! slow leak in one tire for the past week. brought it in Friday, said it would be a few hrs, no problem. picked up the car. the charge... wait for it FREE! read more

Took my Jeep in for two tires that were losing air, a broken windshield washer nozzle, and an oil change and they had it back to me in four hours even though they looked extremely busy and backed up with a full waiting room. read more

One of the best tire shop locations. Came here middle of the day between work appointments because I got a flat. The staff was real nice and understood that I needed the car done quickly. They checked too see what They could do. They said it'll take about hour to hour and half, but about 20 mins in, they had already pulled my car in the bay. Found that I had hit a nail causing a small hole, which they patched up. Checked for more leaks and I was all set. The guy working was real cool he didn't even charge me, saw that I had bought the tires in December. Was out within about 40-45 mins and back on the road. read more

I had an issue with my tire bolt. The entire belle tire staff was very pleasant, worked in a timely manner and thoroughly. No complaints. Thanks! read more

We've been coming to this Belle Tire shop for 10+ years. The service is excellent. The staff is friendly and helpful.

I've never left a review in my life. But I just spent 4 hours waiting to get my tires rotated after being told the wait was 2 hours just for my car to smell like the tech spent the last 30 min smoking weed in it. read more

I arrived about 1pm and they close at 5pm. They let me know they were not certain they could get me in and done. But at about 4.30 they took the car in and about an hour later it was done. Only thing missing was no coffee! read more

Have been to this location a few times over the past month or so as I have quite a few vehicles and a few needed tires. On every visit the staff has been super helpful and friendly. All work has been done when promised and done well. Really happy with this place and it will be the place I go to next time I need tires. read more

Got a flat tire driving home from work. There were two Belle Tire shops in the area still open, but this one on Telegraph was the only one that would squeeze me in before they closed at 8pm. I called ahead of time to let them know I was coming in. I got to the shop and was told it would cost me $20 to patch the tire up so I hand over the keys, grab a seat, and play the waiting game. 10 minutes later, the guy came back and told me that my tire would be $50 to patch up my tire... not $20 like he had told me. He told me it was because I had "low profile tires". Honestly, if they didn't change the price on me, I would have given this place a better rating. If they told me $50 up front, I would have still thought it was overpriced, but I wouldn't have been as upset. The guy was nice and all, but I don't think it's good business practice to charge a customer whatever you want, especially if you already tell him $20. The guy insisted it was the "standard fee", but I didn't see these fees posted anywhere. In my head I'm thinking this guy just came up with $50. It wasn't even a little increase either! It was 250% of the original quoted price! It didn't seem like it was a very difficult job to patch up my tire. After they pulled my car in, it was done in about 15 minutes. Anyway, I can't say that I would recommend this place unless you're really in a pinch (and have "normal tires"). read more

I brought my 2019 Jeep Cherokee for tires, brakes and oil change. I was greeted by the sales associate, Chris, who was great. He was very honest, helpful and professional. Chris was very honest in explaining that I didn't need my brakes done just yet. I appreciated that. I was very happy with my experience and I will be back in the future. I'll be sure to recommend this location to everyone. read more

Aaron and Mike are amazing. Very kind, helpful, and informative. My wait was extremely long, as my car required a great deal of work,but they both kept me updated on my car. read more

I ran over road debris of some kind, an hour and a half from home, and this shop took me in even though they were closing. Amazing service. If I lived in this area, it would be where I would go. Without question!!! read more

My daughter took her car into this location at 696/Southfield Road to replace all four tires. I paid for them and approved the work...not only did they put on (4) tires and promised lifetime of service until replace, but free simple repair and rotation. I trust Belle Tire to take care of my daughter and grandson's safety with service and product. Definitely a satisfied and a returning customer. read more

I had second hand tires on my car and it was a rough ride until Curt told me about the Belle Tire sale. The service was terrific!

Took my car to this belle tire two days ago for rear tires & a balance & now I can't drive over 55 miles per hour without my car having a seizure .... I've gotten up to 150 mph in said car and ............ no shaking. I drive my car over 60 mph DAILY...... never shook until I took it to this belle tire for "service". Now I'm stuck with fixing it. Chris at the front desk had good customer service tho. read more

Mind you I previously worked at a belle tire. I Brought my car in for a rotate and balance and for the brakes and front end parts to be checked, I brought in my car at 8 am mind you an called at 5pm. Nothing on the car had been checked and I was told the rotate and balance was done and I could pick it up. Honestly below par service especially considering they charge $60 for this service and don't take appointments for it either. GO ELSEWHERE. read more

Fayez you're the greatest... I swear by these guys for any minor maintenance I need done (or don't want to take the time to do). You've gotta call ahead & make sure your sales guy understands what you're getting done & that they have the necessary parts in stock. Drop off your car, check in & then stroll to Denny's next door. Everything is usually done In an hour and on my way back to work. I've had my tires rotated, a leak fixed & two oil changes. If you sign up for their email list you'll get monthly coupons for $20 off making their cost for service a steal... read more

I needed a "smoke test" to determine why I my check engine light was on. The dealer wanted $300 for the test. I checked Belle Tire. There is only one. Belle Tire location with the required test equipment. They only charge $70 for the test. So I drove 35 miles round trip to verify that with the manager. I made an appointment for the test. The next day I drove another 35 mile round trip. I arrived. My appointment was totally. Ignored. It took 2.5 hours just to get my car inside. The place is clean. They have nice customer waiting area. Free coffee and WIFI. A table with plug s to use while you wait. The work was done well. He gave me a printed invoice with the results of the test with a printed price list as to what repairs are needed. read more

They estimated one hour so I decided to wait at the Starbucks until they finished. It was 3.5 hours before they even looked at my car. The work took another hour. They are still quoting one hour to other customers even though the line has grown. read more

Taking a drive down the Interstate on a very blustery day, as Winnie the Pooh would say, is a great time to learn you need a wheel alignment. It's a fabulous opportunity when you find your loved one clutching the J.C. bar with their non-broken arm, muttering about Michigan roads and asking when the last time I drove in a straight line was. I discovered the lovely Discount Tire does not do wheel alignments after I got my new tires put on. The poor state of main roads and side roads all around the southeast Michigan area has done a number on my car. Potholes and many bumps do not do a car good. I knew the situation was bad when my chariot of awesome pulled to the left like a horse taking a fancy to a unicorn in a field. Deeming it still fairly safe to drive, I scheduled an appointment with Belle Tire nearest work. As a note, sign up for their newsletter and get an immediate $20 off coupon good for products and service. The quote at Belle for the realignment was already $30 cheaper than any mechanic in the area. The manager, Frank, got me in over my lunch for a job slated to take about an hour. Apparently everyone else in Southfield wanted new tires or an alignment too. I was forced to park in the far back of the lot and race up to make good on my appointment. Note the entrance to Belle Tire is *very* tight off of 12 Mile and anyone parked right by the door can block easy access, especially for larger vehicles. Take that corner slow if you don't fancy an insurance claim and a new bumper. After a 10 minute wait, my car was on the hoist. An associate came by after 30 minutes to show me the results of their measurements and where a correction would fall. I authorized the work and settled back into ignoring the endless Frankenstorm/election attack ads in favour of reading my Kindle until the work was done. The alignment took about 70 minutes and they had me finished in a jiffy, with a warning that the heavy winds that day might make it seem like the car wasn't straight. Frank told me to bring the car back in if I noticed any pull or lean otherwise. I almost forgot my $20 off coupon, but Frank graciously added it after my first transaction and I recouped the money. $30 for a realignment rocks. He returned the coupon, told me to use it for new wiper blades or the like, and sent me on my way with a smile. So far the car seems happy, it's running much straighter, and my pocketbook isn't bleeding dimes, so I'm quite satisfied. read more