Went into shop for a small portable air-conditioning unit for a bedroom. A fantastic female…read moreemployee asked if she could help me however, I'll renew what I was going to get so I really did appreciate her help. While I was lifting the heavy unit to put it into my cart, two other associates came over and helped me. At the checkout, another employee help me at the self checkout because I could not lift the air-conditioning unit out of the cart to scan it so she took care of it for me. I gotta give this store an A+ for customer service today. The associates really care. The store was well organized, and pretty much stocked considering it is a Friday. I didn't have too much trouble finding what I was looking for and asked for the price. They are very competitive here with the competition.

We were helped at checkout by a very courteous employee Laura was her name. She took time to…read morediscuss the savings that day Id receive if I had a rewards card. I signed up on my phone right there. She saved me almost 40.00. She was a great person to deal with when checking out. Thanks Laura!

Excellent selection of hardwoods that can be UPS delivered to your door. check out their web site.read more

From the owner: Badger Hardwoods of Wisconsin, Ltd. is a thriving Wisconsin hardwood lumber company offering…read moreretail hardwoods and mail order hardwood . Bob Hansen's priority is customer satisfaction. Badger Hardwoods offers reasonable pricing on quality hardwoods. Our quality hardwoods include: aromatic cedar, ash wood, aspen wood, basswood, white birch umber, butternut, cherry wood, hickory wood, hard maple, soft maple, northern white pine, padauk, poplar, red oak, red elm, spanish cedar, quarter-sawn oak, walnut and white oak. Badger Hardwoods also provides quality Exotic Hardwoods, These include Bloodwood, Bubinga, Purple Heart, Padauk, Yellow Heart, Bolivian Rosewood, Zebrawood, Wenge, and Leopardwood. Hardwood plywood is also available through Badger Hardwoods. Woodworkers can choose from aromatic cedar, ash, cherry, hard maple (white), hickory, mahogany, knotty pine, red oak, walnut, white oak, and Baltic birch. Hardwood plywood provides the necessary framework in crafting cabinets and other furniture or woodworking projects. Come see Bob Today!

I had both plumbing and electrical people come out and the plumbing person had told me that the he…read morecould not do the service so he just charged a small fee for coming. However he did say that if there was services actually performed it would have been around $600 flat fee for basic service. I thought that was a little high for replacing a outdoor faucet and parts and so on. But he was very helpful. The electrician came out and he did a wonderful job figuring out where the problem was but for the electricians they're charging a flat fee of over $400 and to assess the problem and do basic repairs. Now he assessed the problem but he could not repair it without additional costs which he estimated to be about $1500. So I still got charged but no repairs.

Caused my working furnace to fail, the house froze, leaking pipes…read moreand they refused to make the repairs that they caused. On October 22 2025 I had Master Services perform an annual service on my Carrier furnace. The furnace was working well with no issues but I wanted to do the annual service as recommended. Morgan the technician poked around but I did not see any of the standard procedures done like I am used to seeing from other providers. There was a tremendous sales pitch pressure from the tech spending more time on how I can purchase a new furnace from their company, even though our furnace served us well and was in excellent condition. I paid the bill and he left. Oct 24 2026 just two days after service The furnace failed to start and we were in cold weather for several hours. So I called the company back asking why the furnace is having this problem right after the tech worked on it. Morgan came back and blamed it on a blown 3A purple fuse which never happened before. He said he did not have a fuse in his truck, luckily I had 3 of those in my fuse kit in my truck so I gave him my fuses, he started switching wires around burning 2 more of my fuses and finally he got the wiring right and the 3rd and last fuse worked and the furnace started to work. He did not seem sure of what is happening or what else to check for. We had to make a trip out of state to visit family but we always leave the heat on in cold weather just to be safe and we turn the main water valve off and drain the pipes. Jan 28 2026 We returned to the house to find there was no heat in the house and the toilet tank and bowl had blocks of ice in them. The bathroom sink trap was cracked from ice and the shower valve was busted along with the kitchen sink not draining. A pipe also sprung a leak in the basement. There was also a strong natural gas odor in the house. We called again and they sent another tech Mitch who showed up with three space heaters to thaw the house plumbing out but could not get furnace started he also confirmed the gas smell to be present he said the gas coupling inside the furnace was not tightened enough from when they did the first service. He did not bother to check the ignitor but did after I asked him to check it. He said the ignitor is bad and he will call me back the next day with a price as he claimed did not have a replacement ignitor in his truck and he estimated the price would be around $600 a part that cost under $30 He left us with no heat and a gas leak while I slept in the house in the extreme cold snap in January I could have died from both the cold and the gas leak. Jan 29 2026 Mitch never called back to come replace the ignitor. I gave up and had to call ANOTHER company to get our heat working. They came over and figured the problem in 5 minutes replaced the ignitor and tightened the gas coupling which was left loose by two technicians from Master Services. My bill was $357.44 and our furnace is working well since till the writing of this review March 23 2026. Jan 30 2026 Plumber Eric from Master services came over replaced the frozen sink trap that they caused to fail from freezing and charged me $154.83 He also gave an estimate of $1700 to replace the leaky pipe that they caused to freeze up due to low quality work. I refused to do this and feel they must take responsibility and fix what they broke. I had to replace the shower valve myself and get the kitchen sink flowing again. Several phone conversation with manager Juan did not help as he insisted they have to charge me for pipe repairs that would have never happened if they did not cause the freeze. My pipe is still dripping and they totally ignored the problem. I see that a Mr. Kyle Burroughs listed as general manager on the better business bureau website so Mr. Burroughs if you are reading this Please intervene to rectify this problem. You can get my contact information from your service department records. All I need now is you send a plumber to replace the pipe section that is leaking so we can put this nightmare behind us. Victor G Please respond

Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

Had a great experience at granite remnant outlet. Reed was very, knowledgeable, friendly,…read moreprofessional and patient. Carter added some comedy to make the experience even more enjoyable. Price was reasonable. I would recommend them anytime.

Great service and selection! Reid was attentive and hospitable. The prices are amazing!read more

I purchased 4 window well covers from Window Well experts and am very happy with the results. They…read moreare exactly as I wanted and fit perfectly. I provided my measurements as required on their website and their engineering department followed up to confirm my measurements. With the measurements and pictures I provided, they were able to provide me with the window well covers that I wanted and they look great on my home. The only downside to the process is that it took longer than they indicated it would to build them. I believe it was 7 weeks, but it took more like 12 weeks to finally receive them. I definitely recommend this company and would use them again.

Piss poor service and follow through. We pre-paid and ordered window well covers June 18…read more(including all the measurements and photos asked of) and as of August 8, we have not received any acknowledgement of when we can expect delivery of the covers. Very dissatisfied and disappointed especially since we were forced to pre-pay.

First visit: We brought in a $65 power inverter from Ace Hardware with a red cable cover that had…read morebecome detached. We took it to the "repair" guy at the back of the store. He took it in the back for a few minutes, then came back out *laughing* and said when he went to put the red cable cover back on, the black one on the other cord came off, so supposedly, he now had to shorten that one, too. $6.45 for the repair. Granted, I'm glad it wasn't more than that, but it was still more than repair was worth. Second visit: The black cable cover had become detached again. We took it to the back (repair) counter again, and the guy who waited on us *this* time ended up taking the cover completely off and slapping on some black electrical tape in its place. Do NOT come here for any electric equipment repairs!

Best experience EVER at a hardware store. Bob, a very friendly, personable, knowledgeable man went…read moreout of his way to help me with my situation, suggesting an even better alternitive for what I came in for. Friendly and with a great personality Bob, who I never met before my visit, made me feel like I was at a friend's home and not at a hardware store. I consider him to be a very valuable asset to Dunn Lumber and because of him I will return in the future.

So they had a wonderful selection of plants. I started there. I went for the purpose of getting a…read moremicrowave. The first employee was an unfriendly man. Not helpful at all. I was still looking the all over and another employee came up and and assisted me. She was amazing. Gayle. She helped me and I did walk way with one in my car. She took the time to ask some questions and get me answers. So if one employee is not great try another. I got a good deal it was on sale. And hope it works well for me.

Home Depot Lake Geneva WI YOU CAN DO BETTER!…read more Crap for sale in handicap parking spaces, a long wait in line at self checkout, then receipt paper is empty.