Karen is an amazing artist and technician. She first studies your face and listens carefully to your thoughts. I am a pretty skeptical and critical person but her sincere interest in making you look good was obvious, as is her professional demeanor and experience and training. I went first to have eye liner done. There IS some pain involved, but Karen is very professional and calming through out the procedure. And all her procedures include a follow-up appointment to do any needed touch ups, and my touch up procedure didn't seem nearly as challenging as the original procedure. No pain no gain is what I tell myself anyway. And let me tell you that nominal pain is so worth the incredibly beautiful result. There was some swelling for a few days, with complete healing taking about a week or so. But with some eyeshadow I never missed a day of work, and at worst people thought I was dealing with allergies for a couple of days. Most never noticed anything. It was so great to wake up and look good in the morning without putting on any make up. So I decided to have my eyebrows done. Well, having my eyebrows done was so easy compared to the eye liner, with virtually no pain. At first I thought I'd be looking like Elizabeth Taylor, with beautifully shaped but very dark brows, but still looked OK. But as the days then weeks have gone by, the brows have lightened up significantly and I have to say the result is both stunningly beautiful, natural looking, and took 10 years off the age of my face. When I get up in the morning, even if my hair is crazy, I look really good with my eye liner and youthful brows, and no make up! So now I am scheduled to have my lips done by Karen and am so looking forward to it. I'm someone who licks my lips a lot and therefore cannot keep lipstick on for more than a moment or so, and with age, the edges of my lips have really disintegrated. I can't wait to see what artistry Karen has in store for my lips. I highly recommend Karen to whoever is considering permanent make up. It makes life so much easier, and I look good all the time, no matter what time of day, no matter what activity I am involved in, and no matter how much time I have, none or plenty, to apply make up. Karen is the BEST! read more