Despite being a 4-star hotel brand, my experience did not live up to it. I was on 2nd floor and…read morewoken up by garbage truck emptying the garbage almost daily by about 7:30am. The bedding was soft but I wasn't able to get any quality sleep. When I return to my room on second day, my duvet was replaced but I could see some obvious stains to it. Thank God I don't sleep on that side of the bed. Moreover, the TV is off-centered from the bed so only one side of the bed can see it. The sightline is blocked by a pillar on other half of the bed. There are less than 100 channels on the TV. The sports channel do not have high definition. I have to watch it on SD even though the TV screen is huge. Onto the bathroom. The faucet for handwashing was too close to the edge of the sink. The overhead shower was partially blocked and could only run for about 5-8 seconds before the pressure would shut the water off. The soap and shampoo bottles were very difficult to squeeze. I would probably book another hotel next time. One thing that is actually dangerous: the fire escape map in my room doesn't indicate which room I'm in on the map. No doubt that this is illegal. The things that are good about this hotel are knowledgeable staff and convenient location with lots of food and shopping options.

Ambiance: Good Room: Good though I had been upgraded to a…read moresuite Service/Concierge: Limited interaction Parking: Not used though I was told its nearby Location: central. close to office towers, tourist attractions, transit and a mall This hotel is convenient in terms of tourist attractions such as Rideau mall, Byward market, Parliament Hill and many office towers around the core. They share amenities with adjacent hotel unfortunately which means busy exercise facilities. One could book the pool ahead though it was still shared with others. This visit was week long so luckily I was able to upgrade to a suite which is good for a longer stay. However there was no house keeping and one couldn't even schedule it! What gives? I know we are in trying times but other hotel chain I stayed at in the same city could at least schedule it provided one was away for the designated time period. I was able to order towels, espresso pods etc. though the front desk but still an unmade room for a week! The only was to get a clean room was by changing the room which isn't viable. I tried the breakfast buffet during my stay and wasn't impressed at all. With all the delivery apps offering all sort of fresh options. I don't see a reason why one wouldn't use them to order breakfast in.

Really enjoyed our stay this past weekend at Moonstone Manor!…read more This B&B is located in a large, newly renovated home. There are three guest suites each meant for two adults, so at any given time there are at max 6 adult guests. Combined with being out in the country, this means that it is nice and QUIET! A rare and refreshing quality. There are many things to praise but I cannot continue without mentioning that Susie and Mark, the owners, are the best asset of this business. They are both incredibly welcoming, hospitable, and attentive, while also being conscious of giving you space as a guest to do your thing. Upon checking in, Susie sat down with us to discuss breakfast. She is careful to note any allergies or aversions, and to review the menu in advance! We were able to schedule our breakfast for any time between 7-9am. Breakfast itself was generous and more importantly, delicious! We had yogurt with fruit and homemade granola, quiche, potatoes, a stuffed tomato, juice, and all the coffee we could drink. The last thing I want to focus on is that this house is remarkably CLEAN. Susie and Mark have two friendly, quiet dogs and two cats, but unless you are looking right at them you'd never know it. I am actually allergic to dogs and cats, and had zero reaction during my two night stay. In her past Susie worked in a healthcare field and it shows...this is one of the cleanest houses I've ever been in. But it did not feel sterile and cold, quite the opposite. I happened to be visiting for a wedding in Kanata but I will happily stay at Moonstone Manor anytime I need to be in the Ottawa area. It's a quick 20 minute drive downtown to the ByWard Market/Parliament/National Gallery/etc. I can't see myself ever getting a hotel in the city knowing that this is an option. All that to say, if you are thinking of staying here, do it!

i found this bed and breakfast on Expedia, the owner Susie and Mark are really an amazing couple…read morethe our great hosts. There home is warm and really well appointed, They have 2 adorable dogs and there's 2 cats which they you don't really see. The rooms are well equipped with everything you need i had the room at the back and overlooked the rear garden and they have a hot tub which you are allowed to use. Breakfast is really good Susie will ask on day of check in what you like for breakfast and at what time and breakfast is ready at that time. Its close to Ottawa and the Canadian Tire Centre.

What an amazing stay we had with Richard during our visit to Ottawa. This B&B is set in a…read morebeautifully restored 100+ year old Victorian home in the heart of downtown, within minutes of walking to the Byward market, Parliament Hill, museums, restaurants, U Ottawa campus, etc. Our room was set on the second floor with a beautiful balcony to sit on and enjoy a glass of wine and some sun shine. Richard was a fantastic host with great local knowledge and went the extra mile making sure we had a good stay in Ottawa in sharing his local knowledge. Upon our arrival he had a printed map of Ottawa ready for us and show us the best routes for where we needed to go as well as great suggestions on local sights to visit. Breakfast was great and always on time! Honestly I don't know why you would stay anywhere else! The value was remarkable and we can't wait to return on our next trip to Ottawa!

The price and location bumped this up to four stars. My husband and I have stayed here twice now…read moreand have been happy. Parliament, museums, and the canal are an easy walk away, and the main street that the inn sits off of (Elgin Street) is full of restaurants and shops so you don't have to go far for a bite to eat (we liked the Elgin Street Diner the best). The inn's breakfast is nice with lots of choices, (including Nutella!), and I liked that the front door is kept locked at all times. There are some drawbacks, like having to share a bathroom and sleeping on a mattress that was a little uncomfortable. I ended up bringing my own pillow since we drove quite a ways to get there, and I think my husband regretted not doing the same. The floors do squeak quite a bit, but I didn't mind this since I like staying in old houses with lots of character. And I was so tired from walking around all day that I conked out in about two minutes after getting back to the room. Overall, a great place to stay if you'll be out exploring all day and want an affordable and nearby place to crash at night.

Any decision to stay at the Rideau Inn should be based solely on the price and location. At a…read moreweekend rate of $70/night and an easy walk from Parliament Hill, the inn is an easy and affordable launch pad to view the city. The inn would be better characterized as a hostel. The downsides are the rooms are very close together. If you stay on the first or second levels, you will hear your neighbors creaking on the wooden floors overhead. The bed we stayed in was lumpy and in need of replacement. The sheets also had a warped feeling from being excessively washed (probably for several years). Part of our room was dusty/dirty, one of our two lights was not functioning properly and our clock was not set. There is a glass window above many room doors, which cause the bedrooms to be flooded with hallway light. Our suite was small, without sufficient space to store our belongings. Several rooms do not contain their own bathrooms. No toiletries will be provided. An attendant is not on-site for most of the day and the evening hours. The self-serve continental breakfast consists of cereal, fruit and croissants. If you are looking for a bargain in a good location, the Rideau Inn is it. However, if you are in search of a romantic bed and breakfast getaway, or a place for comfort and relaxation, you should look for other accommodation.

Our stay at the hotel was awful! When booking the hotel we were told we could use our visa debit…read morefor check in. We arrived and the manager refused to accept the card which was very frustrating. We arrived about a hour and a half after check in and our room was still not ready so we had to wait in the lobby and were offered a warm bottle of water to make up for the wait as if the frustration was not already high enough. Our room had a broken lamp which flickered continuously instead of staying on, both ice machines were broken in the hotel, no breakfast was offered even though it was promoted, and the hotel had uneven halls and walkways with no notice or warnings which were a hazard. We were also promised a giftcard at the end of our stay due to a promotion which we were told would be emailed to us. Gift cards are usually physical. To receive a paper copy of receipts we had to almost plead a case with management and staff. We will NOT be staying at this hotel again. Poor service and poor experience

When I first arrived and looked at the outside of the hotel, I was a little bit disappointed. But…read morethat's where my disappointment ended, the lobby is very nice and very clean. The room that I got was absolutely gigantic and it included a microwave and a fridge and a coffee maker. The restaurant here is excellent, wings were on special and they were delicious. My only complaint is that there is no shelf in the shower and there is not much room in the corners to put your soap and belongings. It was a good stay.

One of the best hotels in Ottawa, Canada. The dignitaries and state officials stay here. Nice…read moresafe area beside the Parliament. There's Zoe's restaurant in the lobby and a cute teapot topiary inside. Walking distance to all the attractions

This iconic 1929 three star hotel in the capital of Canada in Ottawa Ontario is famed for its…read moreFrench Gothic Revival architecture and copper roof. It is in the heart of the city and just minutes away from the National Gallery, the Senate of Canada, Parliament Hill, Royal Canadian Mint, ByWard Market District and the Ottawa river boat cruise. The impressive 429 room hotel looks like a grand castle on top of a hill. They have a restaurant, high tea and a bar lounge. We checked in and the room smelled a bit moldy probably from the carpet, curtains and bathroom so we requested to change rooms. The next one was much better. It's an older hotel which needs some updating. We loved the location and the historic elegance.

My stay here was absolutely heavenly. I wanted to take my bed home! The Inn was very clean. As…read moreclean as it was I expected cleaning product smells or hear vacuums running everywhere. There were no smells or vacuums. It smelled and felt fresh. Breakfast wasn't free. They charged 15 dollars per person. If you are going to get breakfast bring an appetite! I didn't have one. The hotel staff was always friendly and helpful. This was a wonderful first time solo travel.

The girl on duty for registration was polite, efficient and prompt. The room was spotless, with a…read morecoffee maker, fridge, and microwave. I needed a place of QUIET, and the room was a refuge from my normal noisy, unpredictable, and less than hospitable residence. As an oasis , the Holiday Inn in Orleans is wonderful, and I treated every second of Peace, and Quiet, as though it was my last! - I would recommend this Hotel as a great StayCation for anyone who needs a break from the hustle and bustle of a typical hectic life! / From the second my head hit the pillow , until my alarm went off, I enjoyed a complete sleep - something otherwise very rare. The wide screen TV and the Wi-Fi remained unused, since I was after "peace". -The washroom was squeeky clean, new, and well appointed. - Because of Covid, the magnificent legendary breakfast was not available, and I look forward to returning, once life gets back to normal. - In the evening, I received a text from the front desk asking if all was well - and it was, just that. - friendly efficient staff, well furnished rooms- all-in-all just a great place. - highly recomended. Robin Dusty Graves February 23, 2021

Ultra-modern super-clean room, exemplary courteous affable staff.. across the board from doorman,…read morereceptionist, concierge, to laundry service maid. Simply, the Best!

Stayed here two night recently. The hotel feels modern and new. The lobby has a luxurious feel,…read morehigh ceilings and dark interior. There are always green apples available in the lobby. The Good: High tech Rooms, there were so many switches it kind of got confusing going around figuring out which is for what light. Plenty of mood lighting and perfect lighting for when getting ready. The location was great, close enough to most downtown activities yet a little tucked away for a more peaceful environment. I do want to make a note this hotel is located right next to the shelter. To be honest that wasn't an issue for us. They kept themselves, there's always someone in the lobby so no unauthorized individuals can enter as elevator requires key. Staff was friendly from the moment we checked in, they held doors & greeted us each time. The room itself is modern, not much privacy though when it comes to shower, which is slightly tinted so when showering, anyone sitting in the room has full visuals. The bathroom floor is heated which was a nice touch. Found the bedding and pillows comfortable. The room is equipped with coffee pods & machine, creamer & milk in the fridge. Ample amount of towels and toiletries. The Ok: Though the room was cleaned, unfortunately our bathroom was not. We checked in very late so we were beyond exhausted only to come and find urine on the Toilet seat. The door was for the toilet didn't always close properly so not much privacy when it comes to that as well. Tips Overnight parking available on Daly street. (Free)