The food was just so-so, and the waitress was annoying. She was clearly used to a turn-and-burn type restaurant, rather than one that takes some finesse and ability to make connection or conversation. She was not good at timing things--a glass of wine ordered to have with dinner arrived about 2/3 through dinner. She was quick to try to ask if we were ready for another drink, even when half the first drink was still in the glass. I ordered the salmon, and it was too fishy, unfortunately. They are doing a very good job of social distancing here. The bread that came with dinner and a garlic oil/ cheese combo thing was probably the best part of the meal. If you're wanting a steak, it's a good place for that. read more

After a week long visit this was one of my groups favorite local find! Great Italian food, loved the bread but the salad stood out the most! It was one of the best I've ever had! If ever in springfield IL again for the world horse show we will be back here! read more

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went there for dinner last night and no one in our group had any good food. pasta was so overcookEd it was falling apart. The steaks were raw and cold. The vegetables were hardly cooked me raw as well as the potatoe. They actually had no mozzarella cheese to even make a pizza. The salad was all wilted and the Cesar dressing was watered down. This place has never been good and very overrated. We will not return. I never write reviews so I'm not out here just complaining to complain. But when no one in the entire group had a descent dinner then it's time for a review. Although, our waitress was very nice. No complaints on the service she gave us. read more

My wife and i have been driving from Santa Monica to Chicago on Route 66. Tonight we rest our heads in Springfield Il and came here for dinner. Best meal by far. Eat here. Often. You will be happy. read more

Bella Milano - The end of the Salted Caramel Apple Crisp - Italian Near Me - Springfield, Illinois

Just waited an hour for Togo food that wasn't worth the wait or the price. Everything was very cold. Chix parm was hammered beyond belief. Was so overcooked, it was chix jerky. Fettuccine Alfredo with add sauté mushrooms was cold and had no sauce. The salad's lettuce was like a wood chipper cut it. Just disappointing all around. Won't be running back anytime soon. read more

food is very good, the salad is amazing and i love their chicken. I wish they would give better descriptions of the food and more pictures but overall it's good! The waiters are very nice and were making sure we had a good time! The tea is amazing with the chicken. The inside looks good wish there was some more lightning but it looks good!! read more

I ordered too much! I wasn't able to eat half my order because I was full before I could. I'm staying the night in Springfield and wanted to order in. The delivery was quick and the salmon was fantastic! I cannot wait to eat the cheesecake.... I'm a sucker for cheesecake. I can't wait to come back and order from Bella Milanos again. read more

Bella Milano - Bruschetta Capri Citrus Honey Glazed Salmon Fettuccine Alfredo The Milano Salad Bread and Butter Cheesecake - Italian Near Me - Springfield, Illinois

ordered take home from here. was very sceptical because our last time ordering the food was way below good. Now mind you we use to eat here all the time but since COVID we had cut back. So we tried them again. Chicken Mudiga , it was not the correct sauce for it plus i got maybe 2 tbs of sauce that was so salty. It was just not good, It was a waste of money. The salad was better than the chicken. Husband got Tortilini was way below good also. WE will not be back again. The chicken was $26.00 i can go some were else and get a better chicken meal for this and better tasting. Not sure what has happened the place was so good. NO MORE FOR US. read more

Everything was so great, the bread and oils stuff was a little weird, bread was good but the butter was hard. Waiter was spectacular, fast and kind service. 10/10 will definitely be going back. read more

Bella Milano - Cajun Chicken Pasta - Italian Near Me - Springfield, Illinois

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I'm so sad I have to write a bad review.. My boyfriend and I ordered take out. He got a Cajun Chicken and I got a LARGE Milano Salad. All they had that wasn't covered in dairy of some sort was a salad. So, I got a salad and added shrimp. We got home, opened my salad and you could see the bottom of the container. There was barely anything in it.... 4 pieces for shrimp for $6. Nothing special about the shrimp at all. So my salad was $17. I paid $17 for it. It was gone in 5 bites.. I was so disappointed. The toasted ravs were very good and my boyfriend liked his chicken, but two small chicken breasts for $23. It was not worth it. We probably won't go again :/ read more

Absolutely the best salad in Springfield!! Blows my mind how great their food is and how much better it is than any other Italian restaurant in town!! read more

Great food but not too expensive! The service was great as well as quick! Ambiance makes for a great date or girls night out! They also have a side room for meetings or business dinners read more

This is an great date night restaurant! Our service was excellent! The food was fantastic! Will definitely go again!

Great food. A bit pricey. People don't dress up to go there like they used to. Seriously, people - t shirts?

I have been eating at Bella Milano for years. Unfortunately, the quality of the food has deteriorated in the past year, while the prices have greatly increased. The signature salad that I used to crave is missing key ingredients in the dressing. This was experienced by all 4 diners at my table. The chicken breast in the Chicken Stasilli was over cooked. This dish used to cost around $22.00 for dinner that includes soup or salad and a side. It has increased to $29.00. And the portion has shrunk to about 1/2 the size. Even taking account for inflation, this seems like a lot less for a lot more money. I'm very disappointed. Our waitress said they have had quite a bit of turnover in the kitchen staff. If they want my business, they will need to get their quality back on track. read more

Premier Italian Resturant in Springfield hands down. Been to all of them in the area and this one has no competition for value flavor service and atmosphere Can't wait to go again. read more

This place is pretty dirty. It needs a facelift for sure. The waiter we had was good but the dirty worn out floors, walls, and surfaces was distracting because it makes you sit and wonder what the kitchen must look like when what the customers can see looks old and worn out and filthy. The food was pretty good but nothing over the top spectacular when compared to some of the places we've had previously. We ordered appetizers, salads, entrees and dessert so I think we got a good sampling of what there is to offer. The bread was really good so there's the upside. It's not likely we will return though. Still on the hunt for great Italian in this area. read more

I've been coming here since it opened. We come here for special occasions and it does not disappoint! Always very friendly and attentive wait staff. Pasta 3 ways and fettuccini are both favorites. Bread is amazing. Their salad is to die for. Always clean, and pretty atmosphere. We usually get a reservation for larger parties, just in case. Always seat us on time and punctual service. I've probably been here 20+ times over the years and will always come back for more. Keep doing what you're doing! read more

My husband took me to Bella Milano yesterday for Mother's Day. We decided to go in the late afternoon instead of trying to fight the after-church lunch crowd or brunch at other restaurants. First let me say, our food was delicious. Second, our server was great. The problem is their reservations system....which appears to be non-existent. Well, actually, I think it is in place but they don't know how to use it! Their website has a prominent Join the Wait List button as well as a Reservations button. Before leaving home, I clicked Join the Wait List. I happily received Come On In, no wait message. Decided to make a reservation just in case a busload of folks arrived while we were on the way -- couldn't make a reservation because there was no wait....according to their website. So, we arrive at the restaurant. The parking lot is not packed, so I'm encouraged that there truly would not be a wait. WHOA, walk through the doors and there's LOTS of people waiting. One of the many hostesses manning the list tells me the wait is 45 minutes. I explained about their Join the Wait List and she said they were still getting it set up. Nope, if it's on the website, it's set up. You folks just don't know how to use it. I was actually encouraged when I saw the wait list option on the website because I've used this system at other restaurants and it is always simple, smooth, and correct, plus, I called here for a reservation once before, talked to a "real" person and ended up having a long wait when we arrived, so apparently that doesn't work well for them either!! She finally said there were some tall tops in the bar where we could sit and order, so, as it ended up, we didn't have to wait the 45 minutes for a table. There are some booths along the window, but we were told we couldn't sit there because those were reserved. OK, tall top is fine. One of those booths sat unoccupied the entire time we were there! The supposed reservation arrived as we were leaving. That table was empty for over an hour and there were people arriving and waiting the entire time we were there. And this was not the only table that I saw empty for the entire time. Moral of the story -- not only do they not know how to take reservations, they don't know how to manage the ones they have! So, for excellent food, give Bella Milano a try, but bring your patience if you make a reservation. Or go when they are not busy...maybe you won't have to wait!! read more

Tried again after a year. Still bad. Waitress got order wrong and didn't apologize. Asked for manager who brought out correct soup and salad. Then no one checked on us again and no entrees came. Frustrated and done. Used to be our favorite. Won't be back. Don't risk it. read more

Really great Italian food Their specials were awesome Service is great too We came to eat early, because other reviews said how busy it gets It's true the restaurant fills up quickly (5:30) So we ate at the bar. Highly recommend this restaurant read more

Love their house salad and chicken dishes. Pasta is also so good. We go here often for family get togethers.

Me and my wife are new here to Springfield and went to lunch. We had a server named Tara. The food was great but Tara gave amazing service!!!!! Excellent job lady read more

Our food was so good, we got a house salad, and the southern pasta special. The pasta was very flavorful and had great burst of flavor from the tomato's onions, and mushrooms! The management is amazing there and will make sure you have a great experience! Definitely worth trying. The house salad is just the right amount of salty and sweet!!! read more

We had a Party of 10 and 3 orders were wrong and 2 were served cold. Server did nothing about them except for one which was completely wrong. No manager came over, no discount was offered, and not even an apology. Very disappointed in our visit with our out of town family visiting. read more

Good food! I've eaten there maybe 15 times in the past 3.5 years. Lunch is reasonably pice, but big jump in $$ to the dinner menu and the food quality is the same ie good! Definitely will keep coming back.. for lunch!! Oh, love the pizzas!! read more

Our waiter was amazing and the food was stellar. When we are in Springfield again we will definitely be back.

Another good time the Lasagna was amazing with the cheese bread. Ella was by far the most courteous and friendly server. Her recommendations were spot on with the drinks, soups and salads. Will definitely return read more

fuck this restaurant it's so bad they only gave me 2 chicken strip and it cost 8 dollars for a refill so don't eat here guys it's bad don't spend no money here read more

Bad experience: server brought cocktails after our food and appetizer. My Chicken Parm was so bad; it was too thick, dry snd tough to cut. Someone forgot to thin it down. Sauce was tasteless. Server forgot the side of spaghetti. The Tomato Bisque was excellent. Have eaten there several times a year but have not been impressed with food last few times snd this was the last time to dine there. read more

Consistently great food and service. I never say no to this place!

Tonight we were invited to Bella Milano for my daughters rehearsal dinner We had a private room in the back We had two severs so it was no waiting We were quickly asked what we wanted to drink The bread basket was delivered to our table and it was overflowing We had butter and Olive oil The salads articled shortly after The homemade salad dressing was pleasant to the palate Our meal consisted of Tortellini Chicken with mushrooms and green beans It was delicious and just the right degree The dessert was their Tirasuma It has a little heavy coffee flavor The service was amazing Food delicious and a great place to host a special event read more

Bella Milano - Even the glasses are classy - Italian Near Me - Springfield, Illinois

Great environment, very clean restaurant. There was a nice selection of food, pasta three way was delicious. The waitress seemed to not be completely confident knowing the menu though. read more

I've eaten at Bella Milano in Edwardsville for years. We were traveling through Springfield and decided to stop here for a bite to eat. I was disappointed. I guess we should stick to the Eviile Bella Milano. My beef Milano was over cooked. I wanted medium-rare and it was more like medium-well. I should have sent it back, but my husband had already sent his drink back and I didn't want to be a pain. My daughters salmon was also over cooked. She loved her food, but I told her that she shouldn't have needed a knife to cut her salmon. The olive oil for our bread was strong tasting. Won't go back to this one. read more

We always try to eat there whenever we are in town. The food has always been excellent and the wait staff is always very attentive to our needs. Great place for a wonderful Italian meal. read more

Love their food but lately just kinda sad. I paid $11 for a large salad. I have tiny hands and this is how big it is ...will be lucky to feed 2 people. Not what their large salads used to be...:( read more

Bella Milano - Large Milano salad - Italian Near Me - Springfield, Illinois

Bella is our favorite Italian place in the Springfield area. I'll never understand why I'd have to wait 30-40 minutes to get a table at Olive Garden, when I can usually get seated immediately for much better food just down the road at Bella Milano. Our most recent visit started with spinach and artichoke dip which was great on the toasted bread slices. Wife had one of the specials and fought me off from taking any. I had the tortellini in the Asiago butter cream sauce. I don't think we've been disappointed any of the times we've gone here. It may be a little more expensive than the average place around here, but it's also better than most of them. read more

We went to Bella for my birthday. I can not say how disappointed we were! We had reservations and have always enjoyed this place. but boy has it gone down hill. we waited nearly an hour for our food. We were told it was because there was a big party. but when we got our food is was COLD. The chicken Milano was not breaded, it was grilled and super dry. The beef Milano medallion were so small they were eaten in two bites. Our sides were cold too. We will not be back. For as much as we had to pay a I expected way better. read more

Thoroughly enjoyed my evening dining with friends at this casual, comfortable and relaxing restaurant. From start to finish, the waitress, hors d'heurves, salad, entree and wine were 5 stars. Not often that I say that. Lots of choices on the menu. Highly recommended read more

A good place to enjoy Italian food. The atmosphere is welcoming and the service is good. In fact, our waiter was enthusiastic and professional. It's a bit fancier than Olive Garden and also more expensive. On the downside, the strawberry daiquiri wasn't good and some of their pasta dishes were very saucy and a little too sweet. Regardless, it's still a good place to eat fancy Italian, and the portions are a lot. read more

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