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    Bella Lash Studio

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    5 years ago

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    Lucia Lash and Brow - Forest Hills Queens

    Lucia Lash and Brow - Forest Hills Queens

    4.4
    (7 reviews)
    1.1 mi

    Amazing service as always! Staff is very welcoming and friendly. Will be definitely coming back.read more

    I rarely leave negative reviews, but I feel it's important to share my experience…read more I recently had a brow lamination and tint done here, and the results were extremely disappointing. Within 24 hours, there was visible regrowth that clearly had not been removed from the root, which contradicts what I was told about the shaping process. I was informed the brows were primarily tweezed, but the amount of regrowth suggests otherwise, and it appears a razor was used more than communicated. In addition, the tint came out uneven, with a noticeable color mismatch between both brows. The overall result looked unbalanced and not what I would expect from a professional service, especially for the price point. I also had a special event the following day and felt very uncomfortable with how my brows looked, which made the experience even more frustrating. To their credit, the business did respond and offered a complimentary fix, and later a 50% partial refund when I explained I couldn't return due to my schedule and caring for an infant. While I appreciate the response, I do not feel the outcome reflects the quality that is advertised. Overall, this experience did not meet my expectations, and I would not return based on the results I received.

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    KERATIN/PLUMP LASH LIFT & TINT FOREST HILLS QUEENS, NY
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    Ele Eyelash Extension

    Ele Eyelash Extension

    4.2
    (319 reviews)
    2.4 mi
    $$

    I have been going to ele lashes for years and after today i will not be back. I always come early…read moreto my appt and i always tip at least $10. Today i came in for a 2pm appt and did not get to lay down for my lashes until 10 mins after. Now this isnt the first time that Lina was late but today i have other appts so i needed the timing to be prompt. Not only was Lina late but before i came in and during my entire session another lash tech named Mary slept on the bed next to me. Lateness and sleeping is very unprofessional. Dont get me wrong, my lashes came out great and i paid for my services however upon paying, Lina became very upset stating tip is not included. I explained to her that this time i will not be tipping due to my dissatisfaction with the overall service. Lina proceeded to argue with me in front of other customers stating that she gave me a one hour service. I explained to her tip is not for the service or a "service fee" as she called it it is for the quality and experience of the customer. Great experience = tip. The more someone likes the service the more they tip. Despite not being fully happy with my experience this time around i offered Lina $5 in singles as a tip and still explained that i will tip based off the quality of the lashes and not more. Lina refused the tip stating she doesnt need a few dollars and that she is still unhappy. I said okay and walked out. While the quality of the lashes at Ele is great and professionalism is usually better, They receive a poor rating for professionalism today and have lost a customer.

    I will not get my lashes done anywhere else. I've gone to several places over the years in…read moreManhattan, Queens and Long Island and no place compared to them. I moved to Long Island and take the 1hr drive once a month. They last 3-4 weeks, all staff is extremely professional, the establishment is immaculate and they are reasonably priced. I go to Ava, but all the technicians are great. My eyes are very sensitive and I never have any issues. They're also very fast. It never takes longer than an hour. Lastly, in all my years going they have always run on time.

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    Ele Eyelash Extension
    Ele Eyelash waiting area
    Ele Eyelash waiting area
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    Bella Lash Studio - eyelashservice - Updated June 2026

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