1. Bella Flora Ct

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Rocky Hill, CT

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Bella Flora Ct

4.0 (24 reviews)
Closed • Closed

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Nancy F.

We visited this amazing Florist on a google search. What a find! The owner Mary created an absolutely beautiful arrangement for our family event in a matter of 10 minutes! Mary even spray painted the basket blue for us -since our new Grandchild was a boy! I encourage everyone to visit her shop ! Thank you again, Mary!!!

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12 years ago

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Mary T.

Thank you for the kind words

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2 years ago

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4 years ago

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Mary T.

Thank you so much for the kind words. I’m glad I was here to help.

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13 years ago

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7 years ago

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4 years ago

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5 years ago

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Mary T.

Thank you

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7 years ago

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10 years ago

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Mary T.

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13 years ago

Great service . Friendly staff . Few years ago they donated flowers to a cancer fundraiser .

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12 years ago

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13 years ago

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12 years ago

This florist by far has the best product. The flowers stay healthy for weeks after getting them. Highly recommend this place.

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11 years ago

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Mary T.

Thanks it was a pleasure working with you both.

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8 years ago

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Mary T.

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8 years ago

Ordered flowers over the phone and was TOTALLY disappointed with what was delivered. I recommend trying a different florist.

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Mary T.

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10 years ago

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Mary T.

Thank you

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10 years ago

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Mary T.

Thank you

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10 years ago

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Mary T.

Thank You Farnosh- you were great! I'll miss you.

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9 years ago

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Mary T.

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10 years ago

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9 years ago

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15 years ago

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13 years ago

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Review Highlights - Bella Flora Ct

“It was such a pleasure working with Mary and I will be sure to use her in the future for any floral needs.”

Mentioned in 8 reviews

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Kim's Flower Shop - Why would they put these flowers in a funeral arrangement like this.

Kim's Flower Shop

(18 reviews)

Kim was so accommodating in putting together flower arrangements for my Fathers Celebration of Life…read moreService. I really enjoyed talking with her and having her help me get the flowers, especially one that was a little challenging to get. The flowers were beautiful and everyone loved them! Thank you again for everything! Christine Royce

This is was one of the saddest weeks of my life. My best friend of 50 years beautiful 30 old son…read moredied of cancer. To says she is heart broken doesn't even begin to describe it. I called Kim on Tuesday morning as soon as I found out he passed. I was crying so much, trying to gain my composure to figure out an order. Kim was beyond kind and compassionate. She didn't have a delivery person, but somehow or another ,managed to get the flowers out in a couple of hours, and also find the correct house when in my sorrow, gave her the wrong house number. On top of that, she took the time to call me back and tell me the correct number in case I needed it for something else. There is service, then there is SERVICE. Kim's was exceptional! And as you can see, so was the beautiful arrangement . I had another friend contact me about sending flowers and I immediately recommended Kim's ! The second arrangement was unique and equally as lovely. I absolutely love to support small town female run businesses and I am so glad, on one of the saddest days of my life.,I chose to use Kim.'s Thank you, Kim!

Gordon Bonetti Florist

Gordon Bonetti Florist

(48 reviews)

$$$

freshly cut flowers amazing designer that lasted over a week!!…read more love love the quality and the design thank you!!!

STAY AWAY - Worst Customer Service I've Ever Experienced…read more I ordered flowers for my mother's 70th birthday because I couldn't be there to celebrate with her. Since she's currently battling cancer, I specifically chose the Gordon Bonetti's "Pretty Please" Deluxe Bouquet because of its beautiful pink flowers and large pink bow. I wanted something special to brighten her day and support a local business. Unfortunately, what arrived looked nothing like the arrangement I ordered. There was no bow, very few pink flowers, and the balloon was simply tied around the vase. It honestly looked like someone grabbed a handful of flowers from a discount grocery store and dropped them into a vase. I called several times and left messages but received no response. When I finally reached someone on Tuesday, Mary was extremely rude and showed no empathy whatsoever. She told me someone would call me back, but no one did. The following day, I called again and asked to speak with a manager. Mary said no one was available. When I mentioned that I would leave a negative review due to the lack of communication, she suddenly put me on hold and transferred me to a gentleman who apologized and assured me that the flowers would be replaced and that I would receive a credit. At that point, I thought the situation had been resolved. The replacement flowers arrived and looked much closer to what I originally ordered. A credit also appeared on my account. However, the very next day, my account was charged again for the arrangement. I called once more. When Mary answered, I politely asked who I was speaking with, and she hung up on me. When I called back and explained that I was a customer and that the call had been disconnected, she responded by saying I hadn't identified myself as a customer when she answered. I was then transferred to Jennifer, who was the only person throughout this entire experience who seemed professional and reasonable. She apologized, told me the issue would be corrected, and said Brett would call me. Once again, no one called. When I followed up again, I spoke with John. Unfortunately, his attitude was even worse. He repeatedly interrupted me, called me a liar, and denied that I had ever been promised a credit. Rather than listening to my concerns, he repeatedly asked, "Do you want to pay for the flowers, yes or no?" This was never about getting free flowers. It was about understanding why my account had been charged again without any explanation, communication, or courtesy. Instead of addressing the issue, I was treated with disrespect and hostility. Eventually, I told John to keep the money and that I would be reporting the business to the Better Business Bureau. His response was, "Good luck, I'm on the board." This entire experience was disappointing from start to finish. As a small local business owner, I would expect John to understand the importance of customer service and communication. Instead, I encountered rudeness, poor follow-up, and a complete lack of accountability. Jennifer was the only employee who demonstrated professionalism throughout this ordeal. I wanted to support a local business. Looking back, I wish I had gone with 1 800 flowers

Bella Flora Ct - florists - Updated October 2026

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