Absolute worst company ever! I gave them a call about an apartment complex they manage. Not to complain just to have a conversation about 2 issues. I live across the street from it. After 10 days leaving messages the CEO finally called back. He assumed I had a complaint. When I said didn't he said he didn't have time for me, to talk to the property mgr. I spent a week leaving messages for first & was ignored. Then he got aggressive I hung up on me. Never even let me state my issue. These people are beyond unprofessional & treat their tenants terribly. So I guess I'll take my conversation to the city so they can deal with them instead. Just avoid the misery. Rent from ANYONE else! read more

This company has been very helpful with all of our questions about renting through them. They answer messages quickly, and even give options for renting. I definitely recommend going through them for your rental needs. read more

My family and I have been looking for a house for about a month and I half and Austin from Bell real estate was the first person to treat us with professionalism and kindness, thank you verry much Austin from the Hall family! read more

Fore warning, They WILL rob you of your deposit to "repair" things that never had issues and claim you at fault for existing issues. Never will I ever rent from Bell again. read more

not a huge fan of bell generally as a property management company bc they're often reluctant to address issues in my unit, but their maintenance staff is always super friendly and helpful. shout out to ryan! I'll come back and update this again later on to detail more about my experiences. read more

Left crying from there. I thought the place looked nice and the ladies all seemed nice but this one lady was horrible,rude, unprofessional with me. I strongly suggest to go elsewhere and find a professional place where they treat their clients well and leave them satisfied, I mean after all we are paying you guys to find us a place even though we put in the work. The least they can do is be nice and understanding instead of screaming like a common hoodrat street hussy at me. read more

Like so many other reviewers, if I could give them 0 stars I would. If you're reading this and you're thinking- these reviews all say Bell mistreats its tenants but they're cheap enough that what choice do I have? You are making a mistake, I promise!!!! Find another option! Unless you are interested in throwing your entire security deposit LITERALLY down the drain, please don't rent from Bell. read more

At the time of writing this I am beyond infuriated. My roommate and I are being price gouged for unnecessary cleaning and painting at $300+. And this is after the fact we made sure we cleaned everything and painted over any chips we caused. We are not going to take this sitting down. Do not live here and if you do currently rent out a property take photos of everything when you leave. read more

As mentioned below, one star is too many stars for Bell Property Management in Eugene. Property management company is too elevated a word to describe an organization better known as a SLUM LORD. There is no property worth renting from Bell. Unlike many of the other reviewers, I had the fortune of seeing the writing on the wall prior to signing a lease before any serious damage could occur. 1) Lack of consideration & poor business practices for current tenants : Of the 4 properties I viewed, every one of them still had occupants who were not given the necessary time allowed to tidy their homes. 2) The main office receptionist was exceptionally unprofessional AND DOWNRIGHT RUDE : when I attended an open house that was particularly difficult to find ( I called the office while lost to ask for special directions ( I ran into 3 other people prior who were lost trying to find the open house). The receptionist ended up yelling at me that she "didn't work in the field, couldn't connect me to anyone and yelled ironically "ask me nicely". 3) When I arrived at the the open house, Cathy, the leasing agent rushed me through the house commenting "how busy, busy, busy she was" and when I asked if the current tenants were students (given the 0.5 mi proximity to the university ) she promptly said no. Hilariously, one of the tenants was there and I knew her personally: they were students. 4) After catching Cathy in a lie, I mentioned it and she said nothing to correct the issue. All of this raised some SERIOUS RED FLAGS so I asked friends who had rented with Bell what their experience was and the overwhelming consensus was TERRIBLE: 1) One friend remarked how a close friend won 10K in small claims court since they knowingly rented a home to him that was on the verge of collapse 2) When another friend informed them of a severe black mold infestation in her bathroom they did nothing but buy her a can of killzit paint. 3) Four friends remarked that Bell ignored all of their repair/maintenance needs 4) Several other friends remarked on very shady cleaning/deposit fee policies 5) Lastly, another friend's landlord sued Bell, but a 'Bell friendly judge' rejected both his written and his roommates notarized testimony on the false grounds that they were intimidated by their landlord. Apparently, BELL is very accustomed to court cases and is friendly with a local judge. SAVE YOURSELF THE MISERY AND DO NOT RENT FROM BELL. read more

The lady who helped me and my friends today was very rude and snotty and refused to help us with any of our questions. They were supposed to move in today but now can't until next week because Bell would not communicate or reply to any of their emails. read more

My daughter and two others rent a three bedroom apartment from Bell Real Estate. Since they moved in on September 1 they have been having problems with their dryer. The maintenance guy would come out and say he fixed it but didn't do anything. This has went on for several months until the girls have just given up on calling them for the problem. The recent problem was their refrigerator went out and she called the emergency number on Friday night. No return call that evening or the next day. I then called the emergency number and left a detailed message she got a call within seconds. They told her there is no one to fix her refrigerator on the weekend so they will bring her a mini refrigerator on Sunday. When she explained that all the meat has gone bad in their freezer Bell told them that is not their responsibility and they need to get ahold of their renters insurance policy. They manipulate these kids in thinking that their "solution" is better than the real fix to the problem. Basically they fix everything half assed. read more

I have been renting through Bell Real Estate now for almost two years. My property manager is Kimberly and she has always been friendly and respectful. She is easy to talk to and has been available for us anytime we need anything. Peter is in charge of the maintenance department and he went out of his way to get my dishwasher fixed quickly and efficiently. Being in charge of the maintenance department seems like a pretty thankless job because people are always calling when there is an issue. He went above and beyond for our family and IM thankful for that. Bell has gotten some bad reviews in the past but my experience up to this point has been nothing but a good one. read more

I wrote a much more lengthy review for their franklin location. Here's the summary: they treat renters like they are a pest and their staff is completely unprofessional. Honestly, how do these people get employed? It is baffling. I will actively speak our against them for as long as I live. Truly one of the worst rental agencies I've ever dealt with. Find living accommodations elsewhere at all cost. read more

I was so excited to move into my new apt; but due to miscommunication I ended up have to settle for an apt I did not like and did not have the options I wanted this is my story: Bell is the most unhelpful place put down a deposit literally hours later came back the apt was not what I applied for, they said they could not give me my dep back; even though it was in there office, and the apt had second and third position waiting for it and a showing the next day!, asked if I moved in could I move to a different apt in same complex that did have what I wanted if and when it became available, I was told NO, I would have to re-apply and pay another deposit!! And wait for my lease to come up first. There is no reasoning with these people. I have had friends live there and they say it's the most difficult place to deal with and they never give you your deposit, even after you leave, other companies say they are horrible and do not know how they stay in business. So bottom line I do not get the apt I wanted and they just get to keep my money even after I move out. Bell for shame. This is their page : https://www.facebook.com/bellrealestateinc I say comment away this is not right I know I made a mistake but really all it would have taken is a phone call to anyone else waiting what would be the harm in that to help a fellow human being!!!! read more

Bell is the worst rental agency i've ever seen. I didn't even rent with them, I was only a prospective renter, but in my several weeks of dealing with them they are horrible and could care less about their customers. I'm a U of Oregon student who was going to get a 4 bedroom house with them, we paid our application fees, and turns out we didn't get the house. Fair enough, we were 2nd on the list the whole time. But what was horrible was we went into their offices numerous times, each time speaking to someone else, and every single time we were told wrong information on various topics. It was like they were trying to mess with us. On the same day once we were told 1) The house was ours 2) we were 3rd in line 3) We were 2nd in line 4) we had to wait 24 more hours to find out. Utter non-sense and no one in their office knows what they're doing. So after not getting the house we just wanted our application fees back which they said we would get back. We eventually got the fees back, but only after calling them at least 15 times did they agree to mail it to us. They mailed it to the wrong address, not once, but twice! And they had all of our addresses on our application so no excuses there, they are retarded. We called in again to find out what happened to our refund, and they were furious at us over the phone and literally acted like we were some pest who wouldn't go away, when the whole thing was their fault for sending it to the wrong address twice. All we were asking was for our refund since we didn't get the house. I can only imagine if we had to have Bell as our landlord for all of next school year. Never rent from Bell, they will screw you over. Campus Connection is the best on campus by far, Charlie (the main landlord) is a people's person and honestly cares about her tenants. Von Klien and Capri are also bad but not as bad as Bell. I'm an unbiased student who has dealt with all of these companies, and Bell is so shitty that I came on here to write this. Never rent from Bell. Ever. read more

If I could give negative stars I would. This company is a SCAM. They WILL take advantage of you if you are a college student. My boyfriend and I moved in September of 2019 and had to pay double deposit because we didn't have a co-signer, which was understandable. What wasn't understandable, was we were only given $500 of the $1650 deposit they had taken from us. Brian Kester is the worst manager ever, he takes forever to reply and is as immature/rude as a high school student. When we got approved for the apartment they said we could move in one day then kept pushing it back weeks and weeks because they had to "clean." Funny, because the apartment was filthy when we moved in. We were driving up from Nevada and planned a uhaul and had our parents take days off in advance to help us move in the date they had told us. As we were 3 hours away from Eugene, Bell called and said there was knats all over the apartment and that we couldn't move in. We had to spend more money on the uhaul and a hotel to stay in for almost a week before we could move in. We moved in and the smoke detector was not even installed(violating oregon law.) We called maintenance many times and he was always on "vacation." We cleaned the apartment better than how we received it when we moved out and they charged us hundreds of dollars for small petty stuff. Brian is very immature and will not hesitate to treat you terribly even though he is the property manager. Whatever you do, DON'T RENT WITH BELL REAL ESTATE, you WILL regret it. read more

Absolutely some of the rudest most unprofessional and unorganized people I've ever dealt with. So frustrating. I will never rent from these people ever again. read more

A few things about Bell. I was not overly impressed when I first began my journey with them. Some of their management team were incredibly unreasonable, rude, even mean! However, they replaced a lot of their staff, and have turned a new leaf, at least in my book! Tammy (the showing agent) is one of the sweetest women you'll ever meet, Ingvar (at the office) is always helpful) and Mark and Miranda are ask great. I haven't yet gone through getting my deposit back from them, so I am withholding the 5th star until I can report back, but so far, so good! read more

I'm going to start off by saying I do not write Yelp reviews! But Bell is so bad that I need to warn any college kids about it! A cheap-ish rental close to campus seemed super nice to a naive young me who worked full-time to support herself going to school full-time, but I'd rather work 4 jobs and sell feet pictures to live at 2125 than rent with Bell. Now that I'm just about ready to move out of my shitty campus rental I can finally write a review about Bell. Bell is the absolute worst rental company I have ever rented from (and probably ever will rent from). My first warning should have been when the person supposed to be showing me the unit I am currently renting was an hour late. There is no communication between the people in the office. I will get a text, call, or email about something, like getting an additional parking space, go into the office and explain why I'm there, get looked at like I'm stupid, told something COMPLETELY different, and get shooed away. My apartment was absolutely filthy when I moved into it 2 years ago! We're talking mold on the bathroom ceiling, a grimy tub and toilet, stove drip pans that look like they've collected 5 years worth of ramen broth and broken dreams, and literal dirt flying out of the carpet. Honestly, I wouldn't have a problem with just cleaning it myself if Bell hadn't strung along the moving process for about a month by telling me they were, "waiting on the professional cleaning crew to finish up the apartment." Marie Kondo would never! The property manager of my specific complex leaves the rudest notes around. "DON'T DUMP YOUR SHIT HERE OR YOU WILL GET FINED." I understand managing a complex of college kids is probably really shitty. Trust me my dude, I have had neighbors that START throwing parties at 3am and yak on my doorstep, but there are so many nicer ways to tell people not to leave furniture they are getting rid of by the dumpster. Not to mention they are shady as hell! Originally my unit offered free cable and internet and all utilities were included except electric. The second year, they taped a letter on our door that said if we would renew by a certain date they would give us 2 weeks free rent. That's super cool! Except they had taped those on everyone's doors AFTER the certain date listed on the letter. They also increased rent $30, stopped including cable, and then said, "We still are including water/sewer/garbage...but there's a $15/person charge to offset utilities." ??? Sick! So they aren't included, you could just say that! There's no incentive to renew with Bell at all. Honestly, I don't care about being entered to win a TV or getting a free $100 gift card if I renew like all the luxury apartments around Eugene do to try to keep tenants, but Bell let us know so late about the increases and changes to the lease that it was already too late to find another place. My last gripe with Bell is the maintenance! I've had two ongoing problems since moving in two years ago that I've put several maintenance requests in for, one being our dishwasher not working, and the other being our literal FRONT DOOR not closing/locking! For the dishwasher I was told the first time, "Well looks like we will have to get a new dishwasher for this unit!" Heard nothing for about a month. Put in another request, heard nothing. I can wash dishes by hand, but a dishwasher is something that is promised in my lease. Emailed the office to say, "A dishwasher is promised in my lease and mine has not been working for the past month or so. After multiple maintenance requests, if this issue does not get resolved I would like my rent to be lowered for a nonfunctional amenity." The maintenance guy came over the next day with the property manager and said, "Oh did they never come to install the new dishwasher?" I said no. The property manager said, "I replaced all these dishwashers in 2005, I'm not going to replace this one." It's 2019! If this dishwasher was a person it would be a freshman in high school. Maintenance guy says, "Ok I guess I will have to find a part, but it will be kind of hard since the dishwasher is so old." Comes back 2 weeks or so later with the part! However my dishwasher is white and the part he found is black so it looks a little jank, but at least it works now! I don't blame the maintenance guy because he did what he could! And I appreciate him for it! The next is my front door. I came home one day from the grocery store and my door was wide open! I thought someone had broken in, but upon further inspection, the lock on my door was broken! My boyfriend checked it out and noticed the door is literally hung crooked and unfortunately when it gets warm outside the door does not latch all the way and you cannot lock it properly. I put in an urgent maintenance request because ??? my front door should close and lock. Maintenance guy comes over the next day and no joke like kind of hits the hinges with a hammer a lil and is like, "It's not broken!" LOLLLL read more

WORST PROPERTY MANAGEMENT EVER. Do not rent from them they will fuck you over. I recently rented a property and I'm only a month in and deeply regret it. They refuse to replace the most basic things and take months to get back to you about regardless of the importance of urgency. I would give negative stars but not possible. The property managers are condescending and don't care. Do yourself a favor and DO NOT RENT HERE. read more

Yesterday my roommate called and said we received an eviction notice in the mail from Bell for "unpaid rent". Not only do I have electronic proof that they withdrew our rent money from my account, we have receipts written BY BELL that our rent was paid on time. Their "automated system" charged us rent TWICE in September. We were apparently expected to pay well over $1,000 for our unit for September alone! It took my roommate over an hour on the phone to find out what was happening, and was then given no guarantee that the sheriff wouldn't show up to evict us. NEVER RENT FROM BELL, THEY TAKE YOUR MONEY THEN TRY TO KICK YOU OUT. read more

I would not rent any house, apartment, garage, etc. from Bell real estate. If Yelp had a negative rating I would go with a negative rating. These people prey on college students and then stick it to them when they move out basically because they can. I also wonder how much of this "free money" actually goes into the house. Having done rental maintenance for over 30 years, I was appalled at the condition of the house when they first rented it. My son and four of his friends rented a house from Bell for two years while they attended the university of Oregon. When they moved in the house was basically dirty, the walls were dirty and had a small amount of touch up done, but it was done with the wrong color of white paint, the carpets were old, dirty had some stains and looked like they had been vacuumed but not professionally cleaned, the hardwood floors were dirty and stained, the windows were filthy and some of the blinds were broken or had bent blinds, the lower dishwasher rack was missing it's wheels,the shower door in the upstairs bathroom was broken, the ceiling lights were dirty, the lower deck in the backyard was rotting away and the house smelled of cat and cat urine. We brought this up to Bell the week my son moved in and they did nothing to remedy any of these problems. A year and a half after they moved in the sump pump in the basement broke and the basement flooded, they called Bell, who took several days to send someone out to look at the pump. They replaced the pump, brought in heat lamps and left. The proper method of dealing with a situation like this is to get someone out there immediately, replace the pump and bring in air moving fans and de humidifiers to remove any remaining moisture in the basement. The results of not doing it in a timely and correct manner was the water caused the linoleum floor to separate and buckle at the seams and come loose from portions of the concrete floor and mold to form on the walls and in the basement bathroom. In July, my son and his room mates gave their notice that they would not be renewing their lease and would be leaving on the 18th of August. I flew up to OR on the 15th of August to help my son move out. On the 16th I went to Bells office and asked for a walk thru for the next day, I was told they don't do walk thru's with the tenants present and do it when they leave and send them a final accounting after conducting the inspection. When I told them this didn't seem to be above board and gave the tenants no chance at addressing any problems brought up in a walk thru, I was told that is how they do it. Since I have over 30 years experience in rental cleanup and maintenance, I ended up helping clean the house, Over the next two days I personally cleaned the outside of the house as high as I could reach, cleaned every window and screen in the house inside and out. cleaned the blinds in every room, cleaned the three bathrooms, cleaned the forty plus year old stove and range hood, replacing the filters and drip pans with new ones since it is cheaper and easier than trying to clean them, cleaned the two decks and wood stairs on the outside of the house, sprayed a mildewcide to kill the mildew on the basement walls that had formed after the sump pump failure and flood. I also cleaned the walls in the basement and two of the upstairs bedrooms. When we left the house, the difference was night and day from when they moved in with the house looking like someone had actually cleaned it! We used the clean up sheet provided by Bell and followed it line for line, checking off each item as we cleaned it. In the end it proved to be a worthless exercise because Bell clearly had no intention of giving any of the deposit back. A month after moving out they received the Final Accounting from Bell. In the review which was dated three days before they left the premises it stated: No attempt was made to clean the unit, which they charged $560. $304.58 to clean and fix the damage to the blinds. $232.50 to clean the carpets. $897.50 to touch up the paint. $279.07 to replace broken outlet covers (there were none!), replace the NEW DRIP PANS on the stove, REPLACE THE MISSING WHEELS ON THE DISHWASHER THAT WAS MISSING WHEN THEY MOVED IN, and repair a small chip (and I mean small) in a closet door. Finally they charged $1015.00 to replace the damaged floor in the basement that was caused by the broken sump pump and resulting flood. They even want an additional $788.65 for the additional damage! I will be contacting the Oregon Real Estate Licensing Board, the Eugene Chamber of Commerce, the Better Business Bureau of Eugene and the Attorney Generals office of Oregon to file a complaint regarding this company. DO NOT DEAL WITH THIS COMPANY! read more

I just want to say that Bell is one of the worst companies I have ever done business with. They will scam and cheat and hide behind their B.S. contracts if it means getting one extra dollar. After just renting from them for one year, I learned to hate them with a passion. At one point in the year, my washer machine was full of raw sewage; it took them a week to come fix it. The people that work there are all very rude and I would rather pay more money at some other rental company if it mean t not having to talk to Bell people ever again. Just a terrible, terrible business. read more

Bell Real Estate seemed like a good company when I first moved in. Even with the application fee before seeing the apartment and the misinformation which caused me to get an eviction notice on my first month, I had little to no issues with them the whole time I was living in my apartment (about 6 months). The problems arose when it was time to leave the apartment. My wife and I spent at least 3-5 hours cleaning the place so that it was spotless, including the blinds, rooms, kitchen (as well as the fridge, which ended up cleaner than when I moved in). There were a few (4 or 5) very small holes in the walls from nails (which was allowed on the apartment rules), and I had no major spills on the carpet. When I received my deposit back, I was blown away. Out of the $525 that I paid originally, I received $72 back! There were line items which made sense, like $90 for blind cleaning (which we did), $120 for carpet cleaning (which should be standard and less expensive for such small footage), and over $300 for "nail and paint repair" and cleaning. Very disappointed in the lack of integrity on Bell's part, I won't be renting from this agency again. read more

First off, Bell Real Estate offers free Dutch Bros gift cards to those who write good reviews, so keep that in mind when reading them. This is hands down the worst company I could imagine working with. They do not handle any problems with our house and when they finally do, they blame us and make us pay. We live in a house this year that had a mold issue, where there was literally mold in every single room/cabinet in our house. It got so bad and we tried to get some help from Bell and they said mold is entirely our fault. The living room doesn't even have opening windows, we forced ourselves to keep our windows open in the freezing weather but we ended up having to buy a $600 dehumidifier to keep the mold under control. They are really sneaky when it comes to paying for maintenance too. If they deem something possibly being your fault, they will charge you a lot for the maintenance visit. Our main reason for hating Bell is their customer service. Today, we went in to check in on moving out of our current Bell house to another Bell apartment, and this lady at the front desk was talking to Tara. As soon as we walk in, Tara runs to the back and doesn't come back out, and this lady at the desk became extremely defensive about how they aren't taking tenant questions in person or over the phone, only through email. We were like "ok........well we are here so could we just ask Tara some things? She was literally just here.." and this lady flipped her shit and kept saying she doesn't know and to just email Tara. Might I add, Tara is the worst. She has yelled at us over the phone, gives us the sassiest emails when she is in the wrong, and is overall a pretty awful and unreasonable person to have to work with. We are just 2 college girls trying to make it through college housing, and Bell has made it pretty miserable for us in so many ways. Do whatever you can do avoid renting from them, otherwise...you'll understand why they have the most lawsuits filed against them among all Eugene renting companies. read more

This is by far the worst company that I have rented from. They want all of your money up front, and then don't do their part. We had to pay first and last months rent and security deposit and gave us 24 hours to do so it they were going to re-list the house. Then made us wait two months before we could get into our house. When we would call or email to see when we could move in, they woman responded, "you need to quit harassing me. I have forwarded our conversation to my GM. Do not email me anymore." Then, they like to send me letters saying that my car takes up too much space, yet someone in a red Honda Accord is aloud to park in two spots and when I call to complain they say "OK sir I guess I will send a letter." I have lived there for a year and they still have not fixed the dryer since I told them it didn't work the first month I have moved in. When my fiancé went into labor we went to the hospital obviously. We were in the hospital and missed rent. I left the hospital, wrote a check and turned it in layer that night. On the 5th. I was thirty minutes late on rent and explained that I was in the hospital with my fiancé who is giving birth. Their response, "that is not our problem, you need to pay a late fee of $67.50. Again, I was thirty minutes late because my son was being born. I wouldn't rent the biggest house in town from these people even if it were for free. Thy are extremely rude, only care about getting their dollar and have zero understanding for anyone. I also forgot to add that their office person looked up our personal file and added us on Facebook. This is the most unprofessional company that I have ever dealt with. I will not be a return renter and will not spread the good word of Bell Real-estate. read more

Bell Real Estate - Real Estate Services Near Me - Eugene, Oregon

Can I give zero stars?! Bell handled us really unprofessionally. There was a complete lack of communication and we were denied based on some debt. Our personal references were never contacted, (we have perfect rental history) it is only based on your numbers. Not a good feeling to know a company is more about money and less about people. We were told they were picky, but I didnt know they would be unprofessional too. Should've paid more attention to their reviews and what people had told me. I wouldnt recommend Bell properties to anyone. read more

I would not rent from here again for a variety of reasons (hard to get a hold, constantly leaving the office early, along with a variety of various unprofessional qualities) but the most important reason being the security deposit. They charged me to cleaning of the apartment- that was seriously spotless after many hours of deep cleaning after I left even when I took very good care to begin with. They also charged for obscene things and I ended up only getting about 20% of my security deposit (I got 100% deposit back from my last place). I feel i'm being taken advantage of because the unit was very old and needed some serious renovations and I happened to be the last tenant before they wanted to re-do things. Very disappointed with this company overall. read more

I applied for an apartment with Bell, and after having submitted my application and calling multiple times to check on it and the apartment I was interested in, I heard absolutely nothing until today, when I got a form letter denying my application. Have the common courtesy to return calls, even if it's a denial. I know my credit is bad, but I would have been more than willing to pay a double deposit if given the chance to actually speak to someone. Of course they wouldn't care about that, because they can't be bothered to deal with people. Good luck getting anywhere with these guys. read more

IF YOU ARE A STUDENT DO NOT SIGN UP WITH BELL. They are so keen to help you find a house, and will boast about their houses/apartments, but you will regret renting from them the day you move out, I promise. I lived in a Bell property owned house for two years and my time there was mostly pleasant. We didn't need much maintenance work so we really had little contact with Bell. Then we moved out... out of a $2100 security deposit they took $1797.24..leaving me and my four roommates to split $303 amongst ourselves. You would think we destroyed the place and left mold growing in the corners and tore up the carpet. This was not the case at all. We treated the house with respect, and like I said- rarely needed to call maintenance (the few times we did call was when socks got stuck in the washing machine). It turned into a nasty email battle with Brian Kester, a broker/operations manager for Bell. There was no hope of having respectful correspondence as in his response to me he said "it was apparent that no cleaning had been done inside the house". We spent 2 days cleaning the house to get the most out of our security deposit. My advice to you, if you want to make the mistake of renting with Bell is to make sure to take pictures of the clean house on your last day. Brian was all ready with photos of every little hole and scratch on the walls (which just needed a touch-up paint job) and it was his photos against my words. Seriously reconsider a different property management company if you are a student. It is foolish not to learn from others' mistakes. Sadly, my experience isn't the exception with Bell-- most of my peers have had a terrible time with them too. read more

My son used this service while he went to school at U of O. My wife cosigned his application, they sent her/him to collections in ERROR! Poor bookkeeping on their behalf. A month later they then told us he did not owe anything and it was their error! Also very unprofessional and rude clerical staff. Stay away from this company, too many other choices in Eugene. read more

I would love to give them 0 stars! Because it's not even worth one. They are absolutely RUDE. We did stop our application process because some employees attitude is just unbelievable! If you didn't even decide for a place and you are already annoyed with the real estate???bad idea to make a clear decision to move in their places! Wasted money for the application fee but we definitely know where we are NOT Applying again. There are Many other places in Eugene that would love to rent us an apartment in a friendly and nice tone of voice. Whoever runs that place should have a word with Cathy 108. Some employee training wouldn't be a bad idea for that lovely lady. read more

I would give zero stars if the option was available. Bell Real Estate consistently takes advantage of lower income housing and renters, steals security deposits, and the manager, Brian Kester, is a complete bully who does not seem to understand how to ethically run a business. Every person I know that has rented through Bell Real Estate has said that they were charged ridiculous amounts after moving out (including an international friend that lived in an apartment for only 1 month and left the apartment extremely clean, yet was charged $600 after moving out). It's unfortunate because there are many lovely people that work there, but Brian's complete lack of decency, morality and knowledge on how to fairly run a business destroys any other positive aspects. They have large mold problems in many apartments and do nothing to remove it. My neighbor's window cracked one winter due to the weather and they charged her for it, stating it was "her fault". Complete abuse of business power and I hope to never interact with this company again. Definitely avoid, Brian needs to rethink his business practices. read more

BELL REAL ESTATE IS THE WORST PROPERTY MANAGEMENT COMPANY EVER. Please never rent housing through this company under any circumstances. After putting in multiple repair request, that would be cancelled within minutes, we finally decided to call Bell Real Estate's Eugene office. The woman who answered the phone was so disrespectful and rude, acting completely condescending and making us feel stupid for even having the concern. We have had a variety of ongoing issues with Bell Real Estate. THEY ARE THE WORST REAL ESTATE COMPANY TO RENT FROM. I'm telling you now, avoid renting from this company at all cost. read more

This company was no help. Their application process is convoluted and costs money, you have to do all the work on the web site finding apartments, have to call the office constantly for updates and when you do, they are rude and annoyed. Awful experience. read more

I used this rental company three years ago in the middle of my rental agreement the private landlord took back over the house and just rented through us, trying to get any of her information now through Bell reality was awful. The receptionist at the office actually hung up on me and was not only rude but completely unprofessional. DO NOT RENT OR LET THEM RENT YOUR HOUSE. Just awful business practice. read more

I'd think twice about renting one of their properties. They unfairly do not give deposits back and even try to charge on top of that. Most of their listing are cheap for a reason, too good to be true. Management is inconsistent and has lots of turnover. read more

This is bar none the WORST Real Estate company I have ever dealt with. The receptionists are always rude and you have to fight to learn their her name when calling the office, the properties are very poorly taken care of, and they loose paperwork. I would strongly advise NOT renting/buying from Bell. A company like this needs to be SHUT DOWN. (If I could give it less than one star I would, awful company.) Everyone who works there, especially the owners and managers, should be ashamed of themselves. read more

Scam college students out of their money! To apply for an apartment they charge $40 per student AND $40 per co-signer. They also conveniently didn't mention online that the apartment I was looking at had no stove/oven--so they convinced me to pay to hold my spot for an apartment without admitting that it only had a kitchenette. read more

Total shit of a service, the people are rude, and never handle things when needed, they avoid meeting up and always make excuses to not do things, please just avoid this horrible company! read more