We had to switch to COGECO since Rogers was not available where we moved. The signup process was…read moresimple; the representative I talked to was kind, helpful and patient. I opted for the self-install. The modem was delivered on time and the setup was very easy and onlu took a few minutes. Yhe router is powerful enough to provide WiFi throughout the house and the app is surprisingly good, even when compared to Rogers'. Pricing is very competitive for the speed and service provided.

I was a client of cogeco. When I stopped Using there…read moreservices I paid. What I thought was the final invoice. 2 years later being called by a collection agency on they're behalf. Telling me I haven't paid. I asked cogeco multiple times if they can show me when they sent a final invoice. They can't and hang up on me. Poor business practice. I would never recommend cogeco to anyone and will continue telling everyone about what they did to me. Disgusting business. Makes me sick to my stomach.

I have had my wifi service with eyesurf for several years & I couldn't ask for a better company. I…read moream going to switch my .cable & home phone over to eyesurf. They have always been good & I have never had any problems with them. I highly recommend this company. Ontario Canada

From the owner: Eyesurf is a internet and VoIP phone service provider for residential and buiness clients. We offer…read moreunlimited downloading, no contracts and many speed options to choose from. Contact us for more information.

They went above and beyond in getting me set up. Excellent service. Only two slight drawbacks is…read more(1) Tech Support is not 24 7 (My previous provider had 24 7 tech support but when my modem failed, I was on hold for over 2 hours by t he clock and they never did answer. Buzzmax answers the tech support line immediately.) (2) the phone is voip so it CAN go down at the same time as the internet. They say it is possible for one to stay up even though the other goes down when the modem wears out. Buzzmax said modums last about a year but the Bell installer said the one they sent me can last 10 years. I'm so much happier with buzzzmax.

Poor customer service, doesn't care about their customer at all…read more We ordered internet service for our west office on March 2017. For the first scheduled installation, their technician was late for hours. There is no phone call notifying us from the company or the technician about being late. When we called asking about when the technician would arrive,they told us they couldn't reach their technician. And their excuse was the booking window was 8 hours. For second scheduled time, they didn't installed the modem for us, and their excuse was the technician couldn't find the modem while the modem was in the office. Our internet has never been ready for use and they have been charging us the internet service for 3 months now. They have all the excuses not to refund for the 3 months charge and they didn't think they did anything wrong. They are good at finding excuses.

i am a disabled senior with an old fashioned flip phone. i have gone into the telus/koodo erin…read moremills location on a number of occasions to have them show me how to use my phone. from day one they have been most courteous and patient and provided exceptional customer service., not only to me, but all the customers around me. thankyou, ben, akash, layth and isobel for making me feel important enough to help. other companies i have went to for help just ignored me and one mobile service company i went to for help, promptly dismissed me and said they only handle iphones!!! excellent customer service is very hard to find these days! koodo/telus should be very proud of their team at erin mills!!! lynda pagel

After having a horrible experience in Milton went to Erin Mills location as I have received…read moreexcellent service there before, they did not disappoint. The manger Jesse was fantastic and spent time with us going through our plans and our new devices. This store is the gold standard for Telus stores and will always go back to this store.

THE best internet provider in Toronto PERIOD I've been with…read morethem for several years and I have never had a single problem. They have extremely efficient and pleasant personnel and the most reliable internet service I've ever had, with reasonable prices (that never get jacked) to boot....kind of the opposite from the ratbastard telcos you're used to. I cannot recommend them highly enough and if you're fortunate to be in an area/building where their service is available, you'll be sorry if you don't sign on.

This is a short term review for this ISP. Having been with a single service provider for over a…read moredecade one tends to be vary of the new upstarts when it comes to an essential service like internet. I was curious on switching my ISP as the fees kept creeping up and even with my well negotiated contract I was looking around for a new service source as didn't know what options I would have when renewing. I will give dotto one kudos for being persistent as after they initially got my contact they kept following up and even made it an easy decision to switch to their service with the penalty from the current provider. The installation was smooth and was done within an hour. I have a somewhat complex setup at home with some legacy equipment blended in with new tech. There was a technical glitch with the hardware on the legacy tech that made me connect with their support line a few times. They are quite helpful and being a smaller operation you even get the people who have dealt with your issue before hand. Believe me it's a big time saver not having to explain the issue again and again. With a few adjustments and troubleshooting on both ends I am satisfied with the service I have. I will update in the long run but so far a solid service. Update for long term usage. It has almost been a year and the service and support have been rock solid. A rarity IMO for the service industry in Canada. I am talking about no service calls requests after the initial issues, billing. The tech support went out of their way to help me out with a tech issue I was having initially. Updating to a 5 star rating (rare feat)

I got my fibre optic installed today and the two technician, Nathan and Ryan, and the service was…read morevery amazing. They were extremely helpful and were a delight to talk to. thank you very much for the install

Steve B came out this morning to sort out the problems we where having with the reception, that we…read morewhere experiencing on our PVR . He was very helpful and courteous, and sorted out the problem, it was with the satellite dish, he took us through the the things we could do with the remote control, and advised us what to do when other problems that may occur . He was also very knowledgeable and took his time explaining every thing. I would like to say thanks again Steve 10 out of 10. Mr & Mrs Fairclough

Not very concerned a particularly friendly when you have an issue. Did not return call when I left…read morea message. Technician who came to do repairs was very good.