My husband and I went to the Mobile Shop at RCSS Oakville to purchase a new phone for myself. We…read morearrived there at 7. 15 pm (they close at 8 pm). Zishan, the Store Manager was very accommodating and patient. My husband said that he had never come across someone who explained very much in detail and was very impressed by that. We left at 9.15 pm which was an hour and fifteen minutes after their closing time. We really appreciate the care Zishan took with us. Also, we would like to thank Sameer who had attended to us earlier that week. He helped us choose the right phone for my needs.

for your warning about this Bell service in anywhere or contact in any issues please be very…read morecareful with them and you can be stuck with them as the contract and is very tricky business and bought mini iPad 4 and good deal for two years end of period is worth $480.00 but if you want to pay it off early then you have to pay what the tablet is worth $720.00 so you cannot pay early and what the balance is left on the account and right now it's $450.00 image that please don't be stuck like me so it's bad service and not communicate very well and not very good at deal of the sale and not very helpful and not enough information and cannot match the price and Bell products is more expensive and surprise the increase of the billing of each month without your knowledge so that's why I love Rogers and they are excellent and very very good helpful and very good dealing and communicate is very good and very supportive for the deaf community what they need so please be very careful with Bell. just my warning

Be careful of these people. They advertise that they do iPod repairs and I booked an appointment…read morefor the purpose of fixing my iPod classic. I drove from Hamilton to Oakville for the appointment and when I arrived was told that they do not fix iPods unless you provide them with the repair parts. It would have been nice if they told me about this before I traveled to their shop. If you insist on using them, do not book online but call them and find out if they can fix your specific problem. However if I had another digital problem I would not call these people.

I wish I could give ZERO stars…read more I contacted Asad to have the screen replaced on my phone and I dropped the phone off for repair. They called me the next day to let me know it's been repaired and is ready for pickup. When I received the "fixed" phone there was a noticeable gap at the bottom between the screen and the body of the phone. The gap was large enough where I could fit my fingernails in between the screen and the phone. This would be a nightmare for dust getting inside the phone. The speaker for the ear was also deformed and raised where you could tell they pried open the screen. I called them and was advised to take the phone back to get the screen glued back on properly. I was given an apology and told that they were in a rush when the work was done so the glue didn't have enough time to cure. Second time I go and pick up the phone. The speaker part was fixed, however the screen was still showing a large gap between itself and the phone. I'm obviously upset at this point because of the inconvenience of making multiple trips. Again I complain and am told to leave the phone with them so they can fix it (3rd time!). When I get the call that it's been fixed, I take a look at it and although it is slightly better, there was still a gap at the bottom of the screen between the new screen and the phone itself. Still not fixed!! I drop the phone off AGAIN, and the next day I get a call letting me know that they re-installed my old cracked screen because the new screen broke as they were trying to fix it. I'm told that it will take 4 weeks to order a new screen (funny since they were able to order the original screen in one day). I'm told to come pick up the phone and they will give me a refund. I go and pick up the phone and when giving me a refund, they are trying to charge me a $20 service fee. A service fee? I'm told the service fee was for the work they completed. WHAT WORK?!?!? You never even fixed the phone! I should be charging THEM a service fee for the number of trips I had to make back and forth!! The balls on this guy. He then agrees to not charging the service fee. He says he will send me an e-transfer refund. I ask for a refund back to my original Visa as that was how I paid. He says something like his credit card machine is down (how convenient). Then he starts writing me a cheque. I decline the cheque and agree to an e-transfer, which takes him 20 minutes to process. What kind of professional business provides a refund via cheque or e-transfer?? 2 weeks and MULTIPLE trips to the store later, I am back at square one, with a cracked screen and who knows what other damage underneath that they did. What a waste of time. I strongly advise against going to this business for your cell phone needs. There are many other places where you'll get better service and satisfaction. Take a look at some of the other reviews regarding their lack of professionalism. Other reviews have also stated how they have had to make multiple trips. Wish I read those before going here.

Rushi provided excellent, courteous, and efficient service. He was keen to pay attention to details…read moreand explain everything about the new plan I was transitioning into. Keep it up Rushi!

great best buy mobile store- I went into get one of those life proof cases and the lady opened up…read moreall of them to make sure I found a good case before buying it

I went in for advice about an Amazon firestick. The sales person explained it to me, showed me how…read moreit worked, was very patient. They told me how to set it up at home and cautioned me about problems I might encounter. I was very happy with the service and I really don't think I could have possibly had a better experience.

They kept trying to get my grandmother (who doesn't speak English very well) to switch plans when…read morewe didn't ask. They then scammed her by selling her a glass screen protector for more money when I asked them to give her a plastic one. These people will go very far out of their way to get a sale.