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Buzzmax.ca

4.0 (4 reviews)
Closed • 9:00 am - 9:00 pm

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5 years ago

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Coextro - CoextroVoice Business phone system

Coextro

(13 reviews)

they are a third party provider. i have the rogers 1000 plan, and it has NEVER even been close. the…read moretv constantly freezes, even shuts down, always in the evening when I am actually home. Rogers is making them look like idiots but after many conversations wit their tech team, they have done nothing but ask me to take time off of work, to meet the Rogers tech. why? because arogers will not even show up unless there is soneone home. so now, I have to work for coextro to get an internet service to work. its 2025 for christ sake, and this is all they can deliver? BUT, they take the money from your account RIGHT ON TIME every month. that, they've nailed.

When I first purchased their service, everything was fine for a month or two. They then began…read morethrottling my internet from 7:00 p.m. to 11:00 p.m. every night. This was consistently happening until I confronted them with multiple videos of evidence. It took a took a lot of back and forward before they decided to do anything, likely hoping I would just give up. The "fix" they provided me was temporary and I began having slow speeds randomly throughout the day instead. I reported this to them, but they had the audacity to tell me that me that getting a quarter of the speed I am paying for was "normal speeds". I then couldn't get any IP assigned to my modem/router at night and there is no customer service at this time to help me. This was second night in the row where I had no internet access and no one to provide any support. Normally when my internet would go out, I would swap around the MAC address and eventually it would work, but for some reason this company decided to block any MAC address changes resulting in having to wait 4 hours for their system to automatically lift this artificial restriction. This was 100% a limitation that they had put on their end, and they refused to lift it even though they were aware it made my situation worse. If you need anything reliable you will need to look elsewhere unfortunately. The fact that you can leave PAYING customers without internet and tell them they need to wait till the morning to get it resolved is beyond unacceptable and unprofessional. Ridiculous. I had posted this review multiple times on Google Maps but the company kept having it taken down. All my previous reviews on Maps are up just fine and I have never experienced this before. Clearly this ISP has some inside contact at Google to remove any critical reviews. These guys are scummy as dishonest. Surprisingly more than the big 3 ISPs. STAY AWAY FROM THESE CROOKS

Buzzmax.ca - isps - Updated May 2026

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