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    8 years ago

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    7 years ago

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    Buzzmax.ca - BUZZMAX.CA Logo

    Buzzmax.ca

    (4 reviews)

    They went above and beyond in getting me set up. Excellent service. Only two slight drawbacks is…read more(1) Tech Support is not 24 7 (My previous provider had 24 7 tech support but when my modem failed, I was on hold for over 2 hours by t he clock and they never did answer. Buzzmax answers the tech support line immediately.) (2) the phone is voip so it CAN go down at the same time as the internet. They say it is possible for one to stay up even though the other goes down when the modem wears out. Buzzmax said modums last about a year but the Bell installer said the one they sent me can last 10 years. I'm so much happier with buzzzmax.

    Poor customer service, doesn't care about their customer at all…read more We ordered internet service for our west office on March 2017. For the first scheduled installation, their technician was late for hours. There is no phone call notifying us from the company or the technician about being late. When we called asking about when the technician would arrive,they told us they couldn't reach their technician. And their excuse was the booking window was 8 hours. For second scheduled time, they didn't installed the modem for us, and their excuse was the technician couldn't find the modem while the modem was in the office. Our internet has never been ready for use and they have been charging us the internet service for 3 months now. They have all the excuses not to refund for the 3 months charge and they didn't think they did anything wrong. They are good at finding excuses.

    Megawire

    Megawire

    (2 reviews)

    I live right next to the Megawire tower and I get the worst internet ever!!!! And when I try to…read morecommunicate with the Megawire rep I get the run around and I have asked for followups but they don't even do that!!! Worst internet connection ever!!! I highly DONT recommend them in the Tri Cities area. Would have given them NO stars but that wasn't an option. Zero customer service and zero follow up and the worst internet I have ever had.

    We have been with this company going on a year, for the first 6 months things seemed to be okay,…read morethe system would go down from time to time and that's to be expected with point to point. However the last 6 months have been a battle, we were paying for 10-1 and we would be surprised if they could maintain that for more then a couple days with out it dropping down to less then 1 down. Ruth, who answers the phone seems to care, however don't believe a word she says," I'll call you back im making a note so I don't forget" this is her famous last words or I swear to god I'll call you back, never does. I always had to call back, and then they stopped answering my called until I started blocking my number, surprise they answered those calls but if my number wasn't blocked they wouldn't answer. The only person who seems to actually put his words to action is Steve, not sure what one but there is two of them. Melissa is also nice to deal with, but over all you will pay for something you don't get, I'm in the middle of a calm with the CRTC to see what can be done as we have spent so much money for nothing with these guys. Finally we have found another provider who will be able provide for us what we pay for. Look at using someone else who will actually take care of your internet needs.

    Anderson Cable - televisionserviceproviders - Updated May 2026

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