I faced a work emergency in September 2022: I thought a cable connecting my external hard drive to my laptop was the issue, but wasn't sure. So I contacted David at IntegrityTeks -- this was Sunday a.m. He immediately suggested I go to Best Buy. I did -- they didn't have the cable. He phoned me again: suggested I go to Apple Store in Burlington, which I did. They discovered it wasn't the cable, but the external drive itself was faulty. Big trouble they couldn't handle. David then suggested I drop it off to him. I had a deadline pressing down on me. I needed to work from files in the faulty drive. As I waited, David indicated he could retrieve some for me and get me access, while he worked on the entire external drive. He suggested how I could do so, given my work laptop had been compromised earlier. Long story short: David sprang into action when I desperately needed help. I met my unmovable deadline and he recovered all my files -- this on a Sunday, and edging into Monday. His calm, clear, helpful manner were exemplary. I cannot say enough good about David and IntegrityTeks. A consummate professional. It was a pleasure to work with someone under such confounding, stressful conditions and to come out the other side of it all with his expert help. I recommend IntegrityTeks to anyone with any data retrieval needs, big or small, urgent or routine -- and do unreservedly. It is impossible to imagine their service being any better than it already is. read more