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    Belk

    2.7 (20 reviews)
    Open 10:00 am - 8:00 pm

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    Bealls Department Store

    Bealls Department Store

    3.0(24 reviews)
    3.3 miSouthside
    $$

    I had an order delivered to the store. I went to the cashier and told them about my pickup. The…read morecashier told a new employee to call in the back. They asked my name and then proceeded to checking people out. 6 mins later I asked if they got a confirmation the senior cashier said yes and asked for my name again. 10 mins go by as she proceeds to continue checking people out and I asked if they got a confirmation. She said "yes" and proceeded to ask my name again. I asked if she could please radio in the back for a confirmation and she radioed in for a confirmation and by this time the store manager came up and helped me locate my order and I asked very apologetic as she said she did not get notified until the last radio call. The manager was beyond helpful and she is the reason why I am giving 3 stars instead of none. They do have a good assortment of home goods that are reasonably priced.

    order BF40129121 I bought a set of clothes for my husband 11…read moredays before Christmas, among those clothes, a jacket. We plan to bring that set of clothes to wear on this week's trip. I did not receive the jacket, the tracking number does not make any route or process.. I called customer service today, and Patricia informed me that she has no idea why I didn't receive it and they are going to call another company, she doesn't know when I will receive it. Yesterday I sent a message that no one answered and evidently Bealls does not care about my loyalty as a customer, nor my membership. My husband received his incomplete gift and the lack of follow-up from Bealls is very frustrating, they have very bad customers services, they didn't cared or apologized to me, I asked them to send me an email as a record, since they collected the money, Patricia didn't do it. These experiences confirm to me once again why Amazon is so successful, they have an outstanding service and they take responsibility for what they sell and how they respond to a request, since we can all have errors and losses, the difference is how we respond to that situation. . Finally I spoke with four customer services representative none of them transferred to a manager, all of them said different answer about what they are going to do, and I have a charge in my bank account regarding the jacket I never received and the tracking number goes to nowhere. Bealls will not be an option the next time I shop. I highly recommend do not use them.

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    Bealls Department Store
    Bealls Department Store - Signage

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    Bealls Department Store - Clearance flip flops with memory foam.

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    Clearance flip flops with memory foam.

    Belk - deptstores - Updated May 2026

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