Very shady place, terrible customer service. Very dishonest about the price and will try to upsell…read moremore services . Do not go there.

Reasonably priced and excellent technique. Susan is really good if you like deep tissue.read more

I had my first visit to Woodhouse Spa on Sunday. It was quite the experience! The customer service…read moreexceeded my expectations and the facility definitely wowed me! I was scheduled for a facial with Bree and she did an amazing job. I left there feeling refreshed and beautiful. I initially thought that the price high compared to other spas nearby but Woodhouse offered amenities that those other spas do not. It was worth every dollar spent. I will definitely be returning for monthly facials. I was so impressed and I plan on recommending this location to friends and family. Thank you for a wonderful first time visit!

I've been regularly going (sometimes monthly) to Woodhouse Spa Highland Village for many years and…read morehave generally loved it (great therapists, clean, relaxing), but very disappointed by their cancellation policy that I wasn't aware of. They say to "be aware of our 24-hour cancelation policy" in push notifications but don't make it clear on what that is. Absolutely understand protecting the workers and their time, but for the first time ever, I had an important work meeting come up during my appointment I couldn't change and tried to reschedule for later the same day or that week and was offered zero flexibility--and was told I'd be charged 50% of the service. Again, love the workers and understand protecting them, but there should be one free late-cancellation or flexibility to move the same day, especially for regular, loyal customers.

Got a very good Groupon massage from Jason. Good pressure, flexible approach. He was very…read moreattentive and took feedback to work on tight areas. Very professional, great place.

This place is awful. Do not go here. We waited in a dark room with our feet in water for over an…read morehour. No one ever came to room. We left.

New to area and trying some new places. Overpriced and one of the worst massages I've had to date.read more

Rabbit Hill Road location. Therapist- Lhyn Lagadan. Terrible massage, worst ever! She used a roller…read morefor half of the 90 minutes. It felt bad and what a cop-out. I never had a therapist use a roller! Nice receptionist but other than that, don't use this therapist.

The massage is excellent. But the day my husband and I went I came in before him because he's…read moreparking the car. I was pleasantly greeted and was ask for which massage package I want. After I picked, the lady have me pay upfront and that wasn't an issue. The issue was when my husband came in and I was already in the room prepping for the massage the lady interrupted and ask for me to get dressed. Using her Google Translate she wants me to return in an hour because her "existing appointment" just arrive, which is my husband but he didn't have an appointment at all. When I refuse and just asked for a refund she went and go ahead to give me my massage and she didn't half a** it. It is excellent, while my husband waits in the other room. Our issue with this establishment is INTEGRITY. If you don't have enough massage therapists just don't be open or at least refuse the service you can't fulfill then choose to lie to your clientele.

If you're looking for a great straight-forward massage, look no further. I'm so glad I found this…read morespot, really easy off hwy 121 & 35E! I love places like this, where I can walk-in and receive a high quality massage, without the expensive price tag! I've been to chain massage places like Massage Envy, or other 'spa' day spots, but I prefer non-fluff places like this. Super friendly ladies helped me today. Jojo is surprisingly strong and extremely gifted at her craft. I went in with an ailment, needing trigger-point therapy and an hour later, I feel like I could do gymnastics again! Time and money well spent. They deserve 5 stars! I'll be back.

I made the appointment after having to sleep on the floor because my back was out…read more Jin was super professional and listened to my needs. The front waiting area was comfortable and clean. The therapy rooms smelled great and the massage table was clean and comfortable. She expertly spent time on the areas that were problematic and checked in with me frequently to make sure the pressure was good. Happy to say that I'm sleeping on my bed again with no pain. Thank you Jin! Highly recommend going to see her!

I came here in a recommendation from a friend and boy I'm glad I did! I've been getting adjustments…read morefrom a chiropractor but my muscles were still super tight. Today I finally bit the bullet and gave Jin's massage a call. Luckily they had an opening to fit me in today. When I got there, Jen had a quick paper for me to fill out regarding massage and overall medical history/issues. She took me right back and the hour flew by before I knew it. I immediately felt a difference in my back and shoulders from the tense knot they came in as to the much improved unknotted forms. She did warn me that I would probably be sore for about 48 hrs after and I am starting to feel the effects of that a bit. But it definitely wouldn't stop me from returning!

Best foot massage... great value. Call ahead to schedule for groups. They're very accommodating and…read morefriendly.

Go somewhere else that will respect you and your $$$. This place ain't it. Horrible staff and…read morecustomer service. I would never go back here.

Love this place so much! I started out with the sauna membership about a year ago and recently…read moreupgraded to the monthly service + sauna plan and couldn't be happier. Scheduling is easy and the staff are friendly and responsive. I always leave feeling refreshed!

I had a wonderful experience with Luisa Hammonds - she's very intuitive about what my ailments were…read moreand addressed each of them - everything for releasing tension in my muscles and getting rid of fluid retention in my joints! Thanks for a great massage!

every single service i have is absolute perfection!!!! love them! you will not be disappointed-…read morethey are that good!!!!

I've been to this place quite a few times I have taken my wife and my son also. The ladies there…read moreare very sweet, although it's difficult to communicate with them. Like most Asian massage shops it is not very fancy and the experience is not like what you're gonna find out about hotel spa. That aside I always get a fantastic massage. Lulu is fantastic. Probably one of the best massages I've had in years. So if you're looking for an affordable, great massage and don't mind the environment give them a try.!