Incredibly Unprofessional and Concerning PolicyI walked into this establishment expecting a…read morestandard, professional massage experience, but I was immediately put off by their payment policy. Before I could even fill out intake paperwork or see a therapist, the front desk demanded that I pay for the entire service in full, upfront. This is highly unusual and completely counter to how legitimate, licensed therapeutic massage clinics operate. Professional day spas charge you after the service is rendered so that the transaction reflects the actual care received, and so clients have recourse if the treatment is cut short or handled unprofessionally. Forcing customers to pay in advance feels like a tactic to trap your money before you even know what kind of service you are getting.Between the aggressive upfront payment demand and the overall atmosphere, the whole interaction felt deeply unprofessional and raised serious red flags about how this business is run. I did not feel comfortable moving forward, left immediately, and will not be returning. Save your money and go to an actual, reputable licensed clinic that follows standard professional boundaries.

As stated by MANY others, the OWNER is beyond rude and offensive. I wouldn't stop if she was…read morestranded on the side of the road, but would smile if there was a puddle of muddy water to splash on her. What a verbally abusive and egotistical jerk who loves nothing more than a tyrannical long winded monologue talking down to paying clients. How they stay in business is beyond me other than that she has some amazing staff and most people are fortunate enough to avoid her negative energy. Back story: I walked in, as I've done several times in the past, to get a massage from Bella. Bella was in the waiting room clearly available. She stops me and says "did you schedule an appointment with Bella?" I said no, not realizing that was an issue. But said, I would like a massage with her and clearly she's available. She said "no. You didn't book online so you must take next available." I responded that I'm here for a massage with her and clearly she's available, but she again refused and said I had to take next available. She seemed to want to pick a fight, but I had no idea why as I was happy and excited when I walked in the door, but now I'm confused and feel like I'm being cornered and under attack for some reason unknown to me. I then doubled down and asked if she was refusing to let me have a session with Bella and she said yes. I said "okay. Then I'll leave as I'm not interested in trying someone new." If you've ever had a massage then you know the quality varies drastically. My wife has had a few massages there and said they were all "okay". However the massage with Bella was the best I've ever had. She's truly exceptional, so no I wasn't interested in next available. Had I known I needed to schedule with her, then I totally would have, but the way the owner treated me was completely unacceptable.

I don't go here often but have occasionally used the Groupon for getting a massage as well as…read morecouples massages. Good place and clean. I haven't observed anything out of the ordinary to the best of my knowledge.

Late open hours are nice for people with busy schedules…read more Great massage, but language barrier made communication very challenging and frustrating. Outside of a few simple phrases I have no idea what was being said to me nor do I think I was understood. I might consider returning again when in the Flower Mound area, but may need to use a language translation app next time.

Got a very good Groupon massage from Jason. Good pressure, flexible approach. He was very…read moreattentive and took feedback to work on tight areas. Very professional, great place.

This place is awful. Do not go here. We waited in a dark room with our feet in water for over an…read morehour. No one ever came to room. We left.

excellent. i highly recommend this place. neat and clean…read more good service. nice location.

Great gift! My daughter loved it! Reasonably priced with packages that have what you're looking for.read more

Booked an appointment for my boyfriends birthday. It was his first time so he was obviously nervous…read moreKen walked him through the while process. Loved the customer service and definitely will be back.

UNPROFESSIONAL. I scheduled an appointment for my boyfriends birthday and the lady didn't even show…read moreup! We got a confirmation email too that the appointment would be at 3:00pm June 14. 3:20 rolls around and still no masseuse. Was she a ghost? WASTE OF TIME. We called and left a message and never received a response. DO NOT COME HERE!!!!!!!!!!!!!!!!!!!!!!!!!!! UNLESS YOU ENJOY WASTING YOUR TIME!!!!!!!!!!!!!

First visit: the place seemed great, and I upgraded from 60 to 90 minutes. The therapist was…read moreexcellent. When paying, I realized I only had cash for 60 and said I'd grab the rest from my car. The front desk seemed to assume I'd leave without paying and had the therapist follow me outside to collect the balance (under $50). That killed the experience. I won't be returning--first impressions matter.

Pros - cheap - got…read moresame day service - free hot stone Cons - 75% of the massage was on my booty - im pretty sure she was on her phone (massaging with only one hand and obviously not all there bc she stopped a few times) - got a lymph massage and I got what felt like icy hot on my face with straight up essential oil on my nose and lips. - lymph massage was just mixing my face up I wanted to like it but not the one for me

I have been to CQ Foot Spa several times. It is easy to make an appointment on their Facebook page…read moreor over the phone. The service prices are reasonable and the quality of massage is excellent. The spa offers therapeutic massage and a very clean environment. CQ massage offers both chair trigger point chair massage and massage bed therapeutic massage in individualized rooms. They have tranquil music and friendly staff.

To start, I was excited about this place because of the reviews. The negative reviews were based…read moreoff of availability and atmosphere which wouldn't have been a deal breaker for me. However I wish that someone had mentioned something about the quality of their massage services To start, I got the combination foot and body massage. I would recommend the foot massage only and here is why... Here's what was nice. There is nice ambiance, tender music, and soft lighting. They offer a good foot massage, warm foot soak, hot rocks, everything you could ask for. My issues started whenever they were working on my upper body They utilize a lot of general deep tissue techniques but it is evident that there is not a lot of knowledge of the body and particular muscles that need attention. I'm a thinner build, so many of the techniques they use were especially rough. The movements were very fast, did not feel intentional, and it felt more like my body was being moved around by there hands than any deep work on my muscles. I can already tell I'll probably be sore in the morning. Take that as you will. I would much rather pay more money for a more professional massage. I think having a softer massage that is more intentional in working out the muscles would be worth much more than having thumbs and elbows driven into my neck and back... but that's just me. *Updated* This is the morning after my experience. I'm starting to develop light bruising in my upper back. I definitely do not recommend any body massage from this establishment. But I do acknowledge that they are trying to make an honest living. If you are going for a foot massage you will not be disappointed!

Yuki knows what she's doing! You're able to pick your level of pressure, but you definitely will…read moreleave feeling relaxed! It's a small quaint spot, but the quality is amazing! I loved my hot stone massage. I will definitely be back. They do have Groupons as well.

I always look at the reviews before I go somewhere, and I very much needed a deep tissue back…read moremassage. I was in constant pain from a very overworked back. I saw Serene Spa had amazing reviews, so that's why I decided to go there. My greatest hope was that my masseur had very strong hands, and that he would really focus on the gigantic knots I had in my shoulders. Well, that's exactly what I got. I don't know how to spell his name, but it starts with a M. I would recommend him any day of the week and twice on Sunday. I'm not only going to go back to Serene Spa, but I'm going to do the Luxury Package, because now I want a facial too! Not only is it a great deal, but I fully expect that my next experience will be another very positive one. This place is amazing. We're all very lucky to be able to enjoy their expertise. All the 5 stars are well earned.