This place is a "jewel in the rough". I wasn't expecting to receive the exceptional top-tier level…read moreof service I received from this quaint local spa. I've had services at Nordstrom - Dallas, The Ritz Carlton - Dallas, Hotel Crescent Court and Four Seasons. Let me tell you, this establishment gives everyone of the fore-mentioned high-end spas a 'run for the money'.

Long time client who regularly had scheduled pedicures and TIPPED WELL each time. Today was a…read moredisaster. Pedicure cut short without notice, polish was watery and thin(but charged EXTRA), tech threw utensils in metal sink when session ended. No eye contact or conversation during pedicure.

I received a generous gift card for Hand & Stone from a friend. Massages aren't really my thing,…read morebut I could use it on a facial instead. My aesthetician Jennifer was wonderful. She explained everything she was doing and was very kind. Jennifer recommended personalized treatments for my skin, and I was very pleased with the results. The experience was relaxing and enjoyable. I ended up purchasing two gift cards on my way out to see her again soon!

Issue is with management. We had an appointment for a couples message for our anniversary and the…read moreday before the appointment, they called to tell us there was a "scheduling error" and that we would need to reschedule. The alternate times did not work with our other plans so ended up having to cancel completely. I don't understand, in the first place, how they would have made a scheduling error, and not sure we believed the girl. It very much felt like a made up excuse and, perhaps, someone else trumped us so we got bumped even though we'd had our appointment set for several days. Extremely disappointing that they chose us to be rescheduled on our anniversary rather than honoring our appointment and bumping the other couple. We won't be back, ever.

Exceptional day trip venue for relaxation with the spouse. Loved the different pools and enjoyed…read morethe spa experience. Locker rooms were clean. Customer Service was also good. The food was good and not heavy which is appropriate since we're all doing outdoor pools. The drinks were good if you ordered them and picked them up. The drinks delivered to your relaxation location could be stronger in my opinion considering the cost. Overall, we had a great experience and will be returning when my budget and schedule allows!

First of all, the staff were incredible, and the mineral water pools were also great…read more There was a little bit of tension from a few people, but chalking it up to being in the Texas heat, I absolutely understand. After chatting with a few staff members and discovering that they had all recently gotten their pay cut, I was baffled. Not being able to tip poolside service was crazy as well, especially since I'm sure the hourly pay is poor. The first time I came, a year ago, compared to this visit, you could definitely see all the little things corporate has done to make the biggest buck, and that is sad for a beautiful concept like this. No robes included, dirtier pools, towel restrictions, and QR codes at all the pools for convenience (I used one once, but after seeing that you couldn't tip, I didn't want to use it again). I left with the group I was with, and I'm still feeling tense about the working conditions for the staff. I hope corporate takes better care of their employees and maybe hires some women in corporate to run this show--people who have worked their way up--because this gem of a place is going to get run into the ground.

Such an amazing experience. The facility is so clean and calming. Perfect way to spend your day…read more All services were exceptional and no complaints from any of my treatments and services. Would love to return for a longer time to enjoy the steam room and lounge a little more. Perfect for a girl's day, solo self care day, or even a gift for Mom. I found the spa menu to be priced decently with competitors but offers more amenities than most which is a better deal for your money! Looking forward to returning.

They have cancelled my appointments 2 times in one week! The first time was because they had to do…read moremaintenance on the BBL machine ( 2 days before my appointment) the second time was an hour before I left my house for my appointment! ( sick child - which I totally understand that cannot be helped) but two weeks in a row is ridiculous, especially when I have taken off work for both of them!

Cathy did a fantastic job repairing my son's haircut! She was so informative and helpful in…read moreguiding him to a style that worked with his hair texture. Brittany cut and styled my hair. She was so helpful and explained her process well. She took the time to make sure I was pleased with the style and I love it!

THE MOST AMAZING EXPERIENCE FROM ARRIVAL TO FINISH. Checked in with Cooper at the front who is so…read morekind and received the best hospitality, service, and conversation from sweet Brittany and Cathy!! If you want to treat yourself do not hesitate to check them out! I will definitely be back and recommend you to come check them out as well!!

whattt?? How does she do it? Angelique works magic... Def. a 5 star experience, she's very nice,…read moreprofessional, made me felt very comfortable. She made my brazilian wax quick and easy, and least painful brazilian wax I ever had. I got the groupon deal, after reading the review of A Unique Boutique & Spa was highly recommended by customers have been there. I am def. going back there! parking was easy, place was clean a private, I highly recommend :D

I have been going to Angelique for so many years that we have become friends. She knows all three…read moreof my daughters in law. My one daughter-in-law live six hours away. Today Whitney drove in with her three children. Angelique waited for 30 minutes so that Whitney could make her appointment. Angelique knows that Whitney does not have access to the skin care that I am blessed to get so easily. Afterwards Whitney walked into the house and she was absolutely glowing. Not only did she get fantastic skin care from Angelique but she also received the love that Angelique gives to every single one of her customers.

Wonderful Lily gave great deep tissue massage and cupping. Whole body relaxation - didnt want to…read moreleave!

This place just opened, and I've been looking to explore my options as sone of my fave places are…read moreunder new management. It is brand new, clean, and very professional. Lexi at the front desk (also a therapist) was very friendly and helpful, and Jack, my massage therapist, was attentive and responded to my feedback. He applied pressure well to my pain points and adjusted pressure well to the areas requiring it. I'll be back as a regular; the place as of this writing is running a $10/off first time special. At your fifth visit you get $20 off.

I love the renovations. I thought this place would never open back up and I am so happy they did…read more The ladies in the locker room was very nice as well.

After a long absence, I visited Spa Castle because they reopened following their closure for…read morerenovations. Note: Spa Castle states they don't provide sauna uniforms, but they do provide robes made of a thin canvas which is essentially the same thing. Everyone wears robes around the facility, not clothing, for the most part. That's standard for a Korean bathhouse. Great: The facilities are large and really pretty with a huge variety of pools, saunas, and lounging areas, and calming music. There's a gym too but it requires sneakers. There's a large outdoor pool area. Spa Castle is friendly to those who don't want to be nude in the locker areas as you can wear the robes everywhere. Every major lounging area had a water cooler available. They also have nice details like a swimsuit dryer and shelving outside the saunas to hold your water bottle, drink, etc. Needs improvement: There is caulk floating all over the pools, and it's coming off the benches inside the hot tubs. I would rather not have caulk inside my private parts. Tickets are pricey, and don't include any traditional spa services (massage, scrub, nails etc) which are an additional fee. At least one area was still closed, and not all pool buttons (water jets) worked. Despite the pricey ticket, not everything is in good repair. I had some issues with service. Be prepared to give your phone number upon buying tickets. I didn't want to, they insisted. Definitely started my visit on a sour note. Then, I was not allowed to leave the building to get my water bottle which I forgot in my car. I had to make a fuss before I was allowed to retrieve my water bottle. What the heck? I don't understand why the web tickets are not redeemable for 24 hours after purchase. That makes no sense. They don't offer shaved ice for sale anymore, but the shaved ice pictures are still up. I wish they would correct these details. Unfortunately, I won't be back for a while.