The owner is great and helpful in making sure we were able to wash and dry our clothes well…read more Assistance is provided in getting the soap and downy, and changing cash for the machines.

What wimps - I touched my way all the way out to their location, and they were closed during…read morebusiness hours. Yes it's Snow. When will Washington DC realize that it snows? The sidewalks have been cleared, the streets have been cleared, there is no reason to be closed today! Yes, I should have called in advance, knowing what wimps people can be when they face a little inclement weather. But I expected better of a laundromat.

Alert, alert, please do not use this cleaners. If they don't lose your stuff, they will damage it,…read moreand will make all types of excuses; that they did not damage anything. They will tell you they have another special place to forward for better cleaning, Untrue. Zips Cleaners is the Best and cheaper. They won't lose your items, and I've NEVER had any damages to my clothes. I've also reported this Real Cleaners & Launderers to the Department of Consumers & Regulatory Affairs, reached by calling 311.

Had a suit tailored and cleaned. Quick service and great prices!…read moreStaff was friendly and professional. Location is right on Good Hope, has a couple parking spots on the side of the building too.

I brought a blazer in to be taken in. Nice people who completed a last minute alteration just fine…read more A bit pricey though.

Very nice and welcoming people. Seems like a family owned business…read more You can easily find pricing for getting your clothes laundered but if you want dry cleaning (anything with a stain) you will be paying much more. It's on par for pricing with other cleaners, but I was given the wrong impression on pricing when I called them. I don't think this was on purpose, like I said seems like nice people. I paid close to $9.00 to have 1 short dry cleaned with stains around the collar neck. I was a little disappointed that the stains didn't completely come out. I could still see a faint stain around the collar.

Prices have increased, though quality is still good. I only take heavy items like coats or heavy…read moresweaters.

Absolutely awful. Avoid at all costs. I won't go back. Unpleasant interactions and very poor, rude…read morecustomer service. I had been going to this dry cleaning location for more than 10 years, and the prior staff - before the pandemic - were great. Friendly, accommodating, focused on keeping the customer happy. After the pandemic, the new staff person is extremely unpleasant and unprofessional, snapping at the straightforward questions that I as a customer have a right to ask (because I'm deciding whether or not to give you - or continue giving you - my business). After arguing with me today over a miscount in the number of shirts I dropped off (the ticket reflected the wrong number, and the staff person self-righteously insisted that she couldn't possibly have made a mistake, and scolded me that I was not to argue with her), I absolutely won't be going back. There's plenty of competition in the neighborhood and these folks don't seem to understand -- at all -- how you attract and keep a customer.

I came in for some last-minute alterations, and they were extremely sweet and helpful! I literally…read morehad five different places tell me no, but she made it happen with a smile on her face. I'm so grateful for her help and would definitely recommend them!

I brought a dress shirt and T-shirt here to be fixed. I needed a button sewed on the dress shirt…read moreand the collar sewed in a couple spots where it was coming apart on the t-shirt. I was met with a smile when I walked in and the woman working came to help right away. Service was friendly, fast and everything was great when I went to pick up a few days later.

Quality dry cleaning and very good customer service. I moved out of the neighborhood seven years…read moreago and go out of my way to use this cleaner!

Great service and solid prices. I go here routinely and they are always kind and take good care of…read moremy clothing.

Avoid at all costs. They will destroy your clothing…read more Had not used this dry cleaner for about eight years after they ruined a garment of mine. I recently tried them again and deeply regret it. I'm in literal tears. They absolutely destroyed a BRAND NEW very expensive dress. It came back with a tag on the hanger advising that they were not able to remove spots without harming the garment. I thought, "What spots???" I had only worn the dress twice and I only decided to clean it because I was going to store it for winter. It wasn't dirty and it didn't have any "spots" when I brought it in for "cleaning." Tears welled in my eyes as I examined my beautiful floor length dress. There were blue splotches all over the garment, the bodice the back of the skirt, the collar. I tried it on and found that it no longer gently swept the floor as I walked. They shrank the dress and now the skirt is three inches higher and sleeves are too short to button. They are clothing destroyers. I would not recommend this place to my worst enemy.

Where do I even start with The Press DC? If you're looking for a place to wreck your clothes rather…read morethan clean them, look no further. I dropped off my girlfriend's favorite red blazer, a gorgeous (and not cheap!) leather jacket, and a comfy sweater. All three came back looking like they survived some apocalyptic fashion showdown. Leather Jacket: Once sleek and stylish, now it's literally flaking off like it lost a fight with a cheese grater. Red Blazer: Perfect if you want random splotches and stains as a new design aesthetic. (Spoiler alert: We didn't.) Sweater: Ever seen those horror movies with mysterious stains? Pretty sure they drew inspiration from whatever got splattered on this poor sweater. The real kicker? No one from The Press DC bothered to say, "Hey, heads up, we're absolutely annihilating your garments. Maybe you should come pick them up before we do more damage!" Instead, I got them back ruined--and with zero explanation. I guess common courtesy isn't part of their business model. Look, I get that mistakes happen, but what really sets me off is the total lack of communication. A quick phone call, email, carrier pigeon, something--just to say, "We've got a little problem here," would've been the bare minimum. Now I'm out some once-beautiful pieces and the money I paid to have them "cleaned." Spoiler: I'm demanding a refund because, at this point, that's the least they could do. The entire experience was so ridiculously bad that it's almost funny--except it's my girlfriend's clothes on the line, so it's not exactly the kind of "fun" we're looking for. Long story short: If you value your wardrobe (or your relationship, because who wants to explain this mess to their partner?), do yourself a favor and avoid The Press DC like the plague. It's not the end of the world, but holy crap--my clothes aren't supposed to come back looking worse than when they left. 1 star (and that's me being generous). Never. Going. Back. Here. Again.

Pricing is a bit high compared to cleaners in other major cities .. the service is decent but don't…read morebring anything delicate to them like cashmere or higher priced soft sweaters because whatever they use will totally change the entire make up and have it crunchy and removes the whole soft layer .. learned my lesson there .. they do pad their turn around dates and usually deliver before hand which is nice. Pleasant and always very cordial staff.

These folks are great. They charge reasonable prices, they get things done efficiently and well,…read moreand they've done great alterations for me in addition to their dry cleaning work. I strongly recommend!