The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

Great service with very short notice. I called early on a Saturday morning (and a holiday weekend)…read moreneeding a broken sump pump replaced for a rental house. Michael Harris (tech #4584) immediately responded and took care of the issue. He not only installed a new sump pump, but proactively suggested that I replace the discharge pipe that was too small for the property. I'm grateful he took care of the problem fast which avoided water damage to the property and my resident's belongings. Michael also had the courtesy to discuss the recommended solutions and financial investment privately with me - out of earshot of my residents. This was much appreciated as most vendors create awkward situations when residents hear/think they are getting something (new carpet, new appliance, etc.) when instead a simple repair is all that is needed. It was nice to collaborate on a solution first, then tell the residents together.

Called at 730 pm for a leaking sink. Urgent as it's coming out of the handle. Was told 815 a tech…read morewould be out. Got a number of texts pushing it back, tech came out at 930. This is not the problem. I can understand this. What I can understand is they sent the wrong tech out or said they were coming for a clog, and the guy that came out was not equipped for that. Super pissed. I pay a premium for the big plumbing companies to get the Xtra service. The call center was only able to give me a nice version of you're effed have a nice day. Frustrated. Specifically told them how urgent it was as I have a child with down syndrome that can mess with the faucet without me knowing and it will flood my bathroom. I want to be clear - this is not the tech's fault. This is a poor service call department.

We wanted to love them, based on their reviews…read more I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local. The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went. Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us. Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication. We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.

We contacted them at the end of the day and received a prompt call the next morning. They scheduled…read moreus the following morning to replace a corroded gas valve for our new range. Gary was excellent, very professional, and able to fix our problem quickly. Great overall experience, and we will use them again.

Top notch custom service and quality work. On time and finished as stated. Would highly recommend!!read more

If you're looking for any service that is plumbing related then look no further. This company was…read morean absolute pleasure from start to finish. Easy to set up an appointment, technician arrives on time, and he gives a detailed thorough outline of what he wants to do and how much it'll cost before work is began. Our technician, Thaddeus, was very pleasant the entire time. We ran into a few issues along the way and he was able to use his trade knowledge and skill to quickly think of another way to solve the problem. Finished product looks spectacular and they stand by their work. Great job!

They did a great job and were very professional. I strongly recommend them. They are very kind and…read morework quickly.

Took advantage of a non plumbing person and told us we needed a new Water Heater. When I said we…read morejust replaced it 6 years ago, he said he did not what to say, but that's what we needed. $1600 dollars later we had a new Water Heater and the noise problem continued. When we had them back out, the different plumber said it was the pressure valve and was probably not the water heater. They did fix it for free, but had it been fixed right the first time it would have only cost 1/3 of what it cost me. And I went from a 50 gallon tank to a 40 gallon tank. Live and learn the hard way.

Steve and Dad's plumbing are so quick to response. Steve did above and beyond and very…read moreknowledgeable of explaining things that I don't know anything about plumbing. After living here for 3 yrs I finally found a reliable plumbing. Thank you so much Steven Jr. you did a great job.

When it comes to plumbing, Steve is the man, end of story. My highest recommendation.read more

I would like to recommend Doug and his father, Don, of the Pipe Guys. It is apparent they have…read moreextensive knowledge and experience with plumbing issues. They were also very professional and efficient.

I called Doug after seeing his great reviews. Doug promptly answered, I sent him photos and he…read morestated he would call me back when he wasn't in his truck. I got a call back from him within the same hour. Doug listened to what I needed done. Doug said he has done them but suggested using someone who specializes in that area and gave me a referral. I greatly appreciate his honesty to ensure happiness of the job completed.

Olney is able to cable a vertical line as well as lateral and took a video of my cast iron piping…read morefrom roof to street. I was able to schedule a (non-emergency) appointment within the same week, and the price was comparable to other places I have used in the past for lateral only. Andrew was very friendly and professional, communicated well, and showed me everything while he was making the video, and then emailed me the video and pictures the same day. I highly recommend this company.

My kitchen sink was clogged. Olney cabled kitchen sink from cleanout in basement but could not get…read morepassed. Their conclusion is that line is broken and needs repaired. They charged me $155. Then a friend of mine recommended a local plumber to take a look. The plumber used the same method (but with longer cable) and resolved the clog issue.