Be Cautious: Mother/Daughter Widow/Single, Siding replacement & Storm damage from Tree Fall
Left construction debris & nails in yard & driveway despite multiple requests to magnet sweep & clean their work area. 12ft pallets also left in the driveway.
Poor communication & coordination between Evan's & skilled labor on site. Site supervisor was MIA for start of work. Homeowner had to modify work schedule to answer questions from skilled labor while Evan's site supervisor wasn't available & relay messages & site issues to Evan's.. Skilled laborers consistently expressed concern about materials not being available for tasks & left job unfinished. Work completed by site supervisor who didn't install per manufacturer's instructions & Evan's would not correct.
They didn't abide by the contract which included & was quoted for replacement of broken wood from tree falling on roof in storm. Evan's repaired broken & splintered wood by either splicing or leaving broken pieces in place & nailing to 2x4s underneath. Structural, but not what was agreed upon in writing.
Despite homeowner real-time feedback & suggestions daily during installation based on knowledge gained at an installation workshop hosted by the siding manufacturer AND the manufacturer corroborating the homeowner's feedback post installation after being invited to inspect by Evan's, Evan's STILL didn't correct all installation issues. They only repaired the most extreme issues, but the majority were left in place. They stated they'd been doing this for 30 years implying there was no way there was an issue & despite their policy stating to just call if there is an issue. If the siding manufacturer tells you there's an issue, I think it's an issue! Opinion: Obviously issues are not their concern from the way this job was mishandled & my concerns were disregarded from day one.
Evan's removed back doorstep & didn't replace it. Original step still laying in the middle of the yard. Disconnected A/C unit without notice & left for the day, multiple instances. Rewired air conditioning unit incorrectly, throwing/sparking breakers. Broke internet fiber, required AT&T to repair.
Despite all the above, payment was cashed within hours of receipt. Opinion: Apparently someone in the company prioritizes and has availability for what they need despite their claims to be customer-focused. read more