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    Buss & Son

    3.5 (13 reviews)
    Open 7:30 am - 5:00 pm

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    The window they left broken
    Danya K.

    Be careful before hiring this company!!!! They came and inspected our house windows and suggested the windows that needs replacement or repair. And we had them do the job ! First, that took around two months to get work done. Second, and the most important, when they were replacing my bedroom window sachet the guy BROKE my window while he was taking it out! And before leaving he said he is sorry and he will check if they have any available replacement to install it for me, or if not, they are gonna order one. That was a day before thanksgiving, and since that we are trying to contact them. Until Yesterday the owner answered and he was super rude, he said your widows are rotten and its not our fault !!! And he hung up the phone. We tried to call again several times but he kept answering in disrespectful way and hanging up. So please be careful. Even the windows they replaced for me are in a bad shape, they look like a used windows.

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    11 months ago

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    2 years ago

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    3 years ago

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    4 years ago

    Really quick and nice guys! Our only snag was out of our control (supply). Thanks y'all.

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    6 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    Zen Windows St. Louis - www.zenwindowsSTL.com

    Zen Windows St. Louis

    (6 reviews)

    Downtown

    We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

    Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

    Buss & Son - windowsinstallation - Updated May 2026

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