10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

Honestly: The best experience I've ever had working with a contractor in the Austin Area. Trent…read morewas super responsive, completely honest and very reasonably priced. Would 100% totally recommend for any glass work.

Replaced my bedroom window, they were wonderful and did a great job at a great price. Very nice.read more

Although they were polite, the installed glass is visibly unaligned and I requested they don't…read morecontinue to finish the install. I can't find another glass company that will reinstall the glass correctly, so at the moment I'm left with crooked, unsealed glass for my new shower. They also cracked a tile, so the glass had to be removed, the tile repaired, then glass reinstalled. Before the full install, they had a piece of glass that didn't fit and had to reorder. I was told this was the fault of the glass production company they use.

The glass shower door handle was falling off. I attempted to tighten the screw with an allen wrench…read moreunfortunately the screw was stripped. Called several companies. one wanted a 175 dollar deposit just to show up. I by chance called The Glass Guru North, their operator was very polite and told me to hang tight, they would send someone shortly, nothing down, they wanted to take a look. Justin Hartgrove, the general Mngr came by, took a look at the problem, fixed it then fixed my sliding porch screen which has not been working for years. I asked how much did I owe him and he responded -" nothing, hardly any work at all." I demanded to pay him for his time and expertise and he accepted, quite frankly, too little. Should have payed him more. I am a retired businessman from Austin. This company is not into the fast quick buck, they are looking to do business with you for the long run by earning your trust and putting in the hard work, Old School. They have my glass business for life.

I had a 52x7 broken window glass that was above my front door that needed to be replaced. Deposit…read morepaid on Dec 31st. ETA was stated 5 weeks for the glass order. Work was completed on Jan 16th. It took less than 30 minutes for the replacement. Both the estimate person (I don't remember name) and installer, David Rodriguez were friendly and personal and answered questions in friendly manner. The price was more than reasonable and fair....Note: I am someone who often hesitate to get things fixed promptly because of the cost.

One of the panes of our sliding glass door decided it had had enough of the Texas heat and randomly…read morecracked. We thought it had been shot but it had turned out to just be the internal glass. Chance was able to see us that very next day, even before we gave him our business he offered to help clean out the broken glass (which we were pretty worried about crashing out at any moment). He took our measurements gave us a fair estimate and a rough outline for time, all in all a great value. This was on the 20th and luckily our glass was able to be made and they just installed today (just 7 days later) and I couldn't be happier with the way it looks. The company has kind solid people working in it and I will definitely be going here for any future glass needs, and recommend them to my friends and family.

Worked with Chance and his team for a window pane replacement for my rental property in Round Rock…read more Excellent communication and service at a fair price. Highly recommended.

These folks were fast and friendly!…read more We used them to have glass tops cut for our new nightstands (shown). I appreciate the super-fast quote/replies via Yelp and walking me through the various options. Windowerks had the glass readied a day earlier than expected (for pickup) and the employees seemed happy and organized. We plan to use them again when our backordered dresser comes in and we need #MoreGlass! :)

I've called twice in 3 days. I would like to write a review with substance, but I can't get anyone…read moreto give a crap long enough to field a phonecall to get some work done. Apparently Gary the owner is constantly on errands and can't call me back (according to the person who answers the phone). I'm guessing Gary has enough business at this point that new projects aren't important .. so maybe look for someone else to do the work?

I had pretty much all my window panes replaced using Affordable Screens and Glass. I have a…read more5000sqft house so I spent several thousands of dollars with them. My main point of contact was Cassie who I found to be friendly and easy to talk to. Even the guys that did the actual installs were freidnly, easy to work with and flexible with times. I had no problems in terms of customer service. However, after about a year some of the panes started fogging up, Cassie had them replaced for free under warranty. Then several more and once again they were replaced for free under warranty. As of now (2.5 years later) I have some 14 panes that are completely fogged up, unfortunately it looks like Affordable Screens and Glass has gone out of business. What sucks is I replaced a lot of panes because they were showing the initial signs of leaking (these are 20 year old panes), what I have now is significantly worse looking and did not even last 3 years.

Affordable screens & Glass did phenomenal work for us on a couple occasions. First off, they were…read morethe only glass company I could find to fix our glazing bead that was damaged from the hail a few years back. They gave use a great price and did a top notch job on it. We contacted them again to replace our master shower enclosure as the hard water of Austin hadn't treated it kindly over the years. They did a beautiful job at matching the existing style and hardware of the rest of the bathroom. Great work and great price! Highly recommend.

I contacted Karen because my son accidentally broke a pane in his window. She sent someone out…read morewithin 48 hours to replace the pane and it only took 20 minutes and his window was as good as new! It was very reasonably priced and a seamless process!

Great, friendly service. Saved me a bundle. Dealership wanted $2000 to replace my windshield and…read morerecalibrate the camera. Manager Ray and the tech , whose name I didn't get, advised me to just recalibrate the camera. Worked perfectly. $300. Saved $1700 by going to Glass Doctors. Highly recommend. If they had replaced the windshield I still would have saved $1000 over dealer estimate.

I called GCS glass for an estimate for a glass shower installation on our remodeled bathroom…read more Unlike other glass companies they did not charge to give us the estimate. The pricing was comparable to the other glass companies. Laz gave us an estimate and set up the installation that very week. I don't know if it was the timing of our estimate because there is usually a wait period for 2 weeks. Laz was very professional and personable. We were impressed with his knowledge and attention to detail.

I am really sorry that I can only give this company TWO STARS.. I recently had my master bath…read moreremodeled, converting a six foot sunken tub into a large and luxurious walk in shower. Brandon was quick to respond and gave me a pretty good "guestimate" based on my measurements and specifications which was quite helpful in my comparison and selection of the company to provide my glass shower doors. When the tech came to make exact measurements for the custom sliding doors I explained that I needed the largest opening possible due to my mobility limitations and dependance on a walker. While I currently don't need to use the walker inside the shower I'm aware that could change in the future and I wanted to be prepared for that possibility. He said he understood completely and we planned for a 26 inch stationary panel on the left inside with about a 46 inch sliding panel on the outside which would allow the large opening that I needed. Although the tech said it was usual to place the slider on the inside to prevent leaks, he "thought" it would be okay to place it on the outside as well. I liked the idea of having the larger panel and handle on the outside panel and thought it might make it easier to slide so that was the plan agreed upon. The glass was ordered and installation was estimated at about three weeks off. After a great deal of consideration I was concerned about the possibility of leakage with the slider on the outside so I called Brandon and after some discussion I asked that the placement be reversed with the slider on the inside and the smaller stationary panel on the outside as was more customary. He agreed that it would be no problem to make the change and would probably be a more reliable installation. The big day came and two techs arrived and worked diligently for some time. With the limitation of space involved, I stayed out of their way until they were finished with the job. That was a big mistake! And when I did go to see the shower doors I admired the color of the hardware and how well it matched the Champagne Bronze Delta fixtures, and how nice the clear glass looked in front of my newly built shower. They explained about the optional coating that I had chosen and the importance of using a squeegee after showering, which I had already purchased, and they left. It was a while before I had time to go back and really look at my new shower doors - they looked beautiful and were installed perfectly - EXCEPT - the larger panel was installed on the outside and was STATIONARY! The much smaller panel was installed inside and was the SLIDER! This leaves an opening of 23 inches - even less than the width of the panel due to the placement of the handle - and far from the oversized opening that I had ordered! It's a real falling hazard when I'm going in or out of that extremely small opening. And any possibility that a walker could ever fit through it is totally nonexisten! A less disastrous, but still troublesome situation is that when using the "U" handle on the slider to open the door as one normally would do, fingers get crushed between the handle and the stationary panel and extreme caution is necessary. Something I was unaware of but would not have been a problem if I had stayed with the original plan. And if I had done that, would the door have leaked? I'll never know, but I sure wish I had or at least stood watch while the glass was being installed! When I discovered the error I called and spoke with Stefan who said there was nothing that could be done - basically it was what it was, the company could and/or would do nothing. I had already paid 50% of the cost up front and I just didn't feel up to a battle - especially in court! I am 86+ years old, partially disabled and I can no longer drive. Faced with no apparent alternative, I paid the remaining 50% of the cost. That was probably another big mistake! The glass doors and hardware look wonderful and the mechanics of the installation are excellent and under other circumstances I could recommend GCS Glass and Mirror without reservation, but each time I struggle through that 23 inch opening awkwardly and fearful of falling, I think I'm being very generous with TWO STARS! What do you think?