Everyone was nice and respectful. They did a amazing job on installing my windows and sliding glass…read moredoor. You can really tell that they really care for their customers.

These guys were great to work with! I had a window-replacement project that others couldn't fix,…read moreand they came in at such a reasonable price, were so professional AND, the guy who fixed the window noticed one of my other window screens was broken - and fixed it too! I'd work with them again for sure!

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

Not at all impressed with the costumer service. I called to get someone to come out and check one…read moreof my windows that wouldn't lock. They were supposed to call me back to set up a time. They didn't. I called back a week later to set up a time. They said they would call me the day before to tell me the window of the visit. They didn't call. So now im sitting here waiting for someone to show up today before 3. And since I didn't get notice the day before, I will probably be late to work because of their shit communication. ​

Better to have no doors or windows than to have window fail nation…read more I ordered 4 windows and 1 back door. Step one they only charged for 3 windows with 4th price was HIGHER than Windows by Anderson They took weeks to get the order wrong and brought a front door, which is too large. Office told contract installers to cut my wall to make the wrong door fit. They took weeks to get the next door that leaked water underneath and around the door knob. They returned 3 times to fix last person was mgr for the installers who said Ma'am we will replace it if it leaks again. BS! August - sent new door knob, put caulk in the hole before the new knob. Sales guy stated he would be my POC if there were any concerns but like the song Go on take the money and run pathetic employees and service What kind of 5 year old makes this decision Well now it has been winter and the could air comes in around the windows and I could just leave the door open and have same protection DO NOT use Window Nation - do it yourself with Duct tape and caulk or just remove doors and windows still better off yep!

Great service- George was Awesome! Super Fast and Friendly . Highly skilled craftsmen- I recommend…read moreusing Indy Clear View. Had a window broken on a cold week- needed immediate attention. George got right out and repaired it . Thank you

George was so helpful when we needed a window repaired over the holidays and it was very cold out…read more He came out right away, was very respectful and responsive to our needs. He was creative in fixing our window, as well as designing other protective measures for some others windows. George truly cares about the work he does and will make sure he gets it right for the customer. I would highly recommend using Indy Clear View Sash and Glass!

I had an issue with aftermarket auto glass for my classic car. Paul was able to make new glass that…read morefit at a reasonable price. Highly recommended!

Seller advertised a white storm door with a full glass panel. It was a white, Larsen door. White in…read morethe ad., with full clear glass panel. This one matched the one replaced after storm. When we went to get it, I went to the address given and was directed to a unmounted grey door and told that is it. Since I didn't know if my wife approved PAULs changing the gray door for white door so I picked it up. Apparently, Paul had sold the other door and sold us a grey one we didn't need, and couldn't use and did not want. The mistake was readily apparent when we got home. We notified Paul immediately but he has chosen to ignore us for a paltry 60 dollars. The issue isn't the money, the issue is if this business man would improperly take 60.00 by false pretense, either he is not a good business man or he effectuates profit by deceit. Paul, can't you be a decent person, be a honest guy and correct your errors. Q: Why would someone trust you on a multi thousand dollar order if you can't be trusted in a small transaction, what would you do for more money? I WOULD NOT HIRE YOU AFTER THIS FRAUD!

Robert and Greg did a great job replacing a large picture window. They did a great job. Windowman…read morecovered window change caused by moisture condensation in original window.

Contacted this company when looking to replace a center-hinged patio door unit. New exactly what we…read morewanted and met with the "sales guy" on July 9, 2024. Wrote the spec, did the paperwork, wrote a check for 50% of the contract and was told 7-8 weeks. One week later, July 17, a guy comes out to measure. Told us 8-10 weeks. When the door was received and we were contacted we were told the install date would be the afternoon of October 8. We got a call just before Noon on the 8th and were told the install could not be undertaken that day. We arranged for the install to be done on October 10th. On the 10th the installers arrived that morning and took less then 2 hours to do the install. I gave them a check for the balance of the agreed upon amount but the screen door was not delivered or installed. There were three other hiccups, all three of which I took care of personally and notified the office of the issues and the fact that the screen door was not delivered or installed. On October 17th I called the office to complain about not having heard anything about the screen door. The next day, October 18, someone came out to "have a look" at the situation. The next morning he returned with the screen door but could not install it because he did not have the track that goes across the top of the door. "We will have to order it." Did not hear anything further so on November 1st I called the office to complain and was told they'd have to order it and they'd have it by Monday. Next contact was a voicemail at 5:44 PM on November 13 looking to schedule the installation of the door. Replied by text at 6:10PM saying Thursday November 14 late afternoon or Friday morning November 15 would be fine. Got a reply text at 6:15 PM saying they would be here "Friday morning between 8:30 - 9:30 AM." Friday morning at 10:00 AM I texted asking where they were, no response, so at 10:07 AM I called the office. At 10:24 AM I received a text saying the install person had needed to run a missing door up to another job in Carmel that had not been loaded onto the truck for that job. The installer that had done the original install arrived around 1:30 in the afternoon and installed the screen door that had been on my patio since October 19th. 18-1/2 weeks! Here's the bottom line. This company, Window Man Inc., is not well managed (sorry, but it's NOT). We love our door, but waiting much too long to get it and then not being able to take advantage of one of the most beautiful Fall seasons we've seen here in Indiana for year and years because of the lack of a screen door is just too much to take. The lack of communications amongst the employees and with the CUSTOMER, lack of proper work instructions for the crews, attention to detail and quality control overall, all spell disaster. I would never recommend this company to anyone.

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

We had Bone Dry out to work on our chimney - tuck pointing, lining the interior, and installing a…read morestainless vent for our water heater. We're an hour away, and I had been trying to get local chimney sweeps and masons to come deal with our house for years. I'd get an estimate, and then no one would follow up. Bone Dry showed up when they said they would, did what they said they would do, were respectful to my house, property, and people, and cleaned up after they left. We had three different crews come through to address each phase of the work, and everyone was professional, friendly, and communicative. There were a couple of small bumps, but they handled them professionally and quickly. I was, all in all, very pleased with their performance. I'm a building professional myself, and very much appreciate what they do. They're good people, and did a very good job for me. Pricing was reasonable '(this stuff is expensive - brace yourself, but these guys don't overcharge) I'd hire them again without a second thought.

Have used them 3 times. Initially for a roof repair after straight line winds caused damage to our…read moreoriginal roof. Followed up a few years later by issues where moisture was entering our house through an access point and causing damage to our ceiling. They took partial blame for the situation and repaired things with partial charges. Most recently after a storm, they checked my roof and determined it was OK, but a rake board had come loose and the sales rep showed me a video verifying the need for repair. I consented. When they came to do the repair, it wound up being a simple 'nail back in place job', which was not what all I thought it would necessarily be. Combined with a single loose piece of siding that was also nailed back into place, I was charged $665 for a 10-15 minute job that required basically no materials. When I shared my concern that I felt the charge was excessive for the work performed, I was basically dismissed and charged the full amount. I realize I signed the contract, I simply didn't think the job warranted the full charge. I appreciate they got on a ladder and did work I wasn't comfortable or knowledgable enough to do, and felt a slightly lesser charge seemed to make sense for what they did. Guess I will look elsewhere for future jobs after the lack of understanding to work with me.