My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.

I love this store! It's always a great shopping experience. The 1960 store is so convenient and is…read morealways organized and tidy. The staff is great too.

Great customer service and friendly employees. Very helpful with my request for what I needed.read more

Originally, Sorry I forgot her name but she teams up with Aaron from The Container Store…read more(Galleria). I showed her my sketch with approximate measurements and she rendered my concept to a 3D model. Fast forward, Aaron came to do the initial consultation and with a few tweaks the Master Closet design was brought to life. The process was smooth and he did such a fantastic job that I had two more closets designed. His designs provide the maximum amount of usable space proportionate to each closet and while some items were on backorder I was able to pick them up at the Woodlands location. I had to have a couple of shelves recut due to some adjustments, but the staff was top notch. Note: If you do not use all of the products in your design (i.e. extra anchor screws, shelve covers) you can return them for a store credit.

Stones and Designers did a wonderful job on our quartz bathroom countertop. Everyone who works for…read morethem is a master at their craft, and their prices beat everyone else that we contacted...highly recommend!

Thank you Rosario for coming out and giving my old kitchen table a face lift with the granite table…read moretop! It makes the kitchen look like new. The colors you picked out were perfect!

Looking for a gift? This place is a nice place for a quick gift! The employees here are helpful…read more Made the drop in visit easy! Offered to wrap my gift. Love the candles along the side of the walls.

This store has it all!…read more Friendly staff, huge selection plus every lane was open so no wait.

What a FABULOUS group of people! Top notch personalized service. Their customized design is out…read moreof this world. One of a kind pieces customized to the space, taking into consideration how the lighting and the existing palate works together. If you have something particular in mind, they can do it! If you aren't a creative person and have no ideas what you want, do not worry. They will come up with something FANTASTIC! I will post photos soon!

I stopped in the bakery next door and just happened to spot a really chic, modern beautiful shop…read morefeaturing gorgeous woodcrafted items. Of course, no choice but to pop in. The young co-owner was just lovely. She and her Dad recently opened the store and you could see the pride in her face as she explained the work of each Artisan's items. I really impressed with her knowledge of the different woods and how they were finished. I found myself intrigued by a Mesquite wood side table which was absolutely stunning. The legs were contemporary, which is not my style at all, but this piece is one I really think I could work in with existing decor. Who says things have to match anymore anyway? I felt the pricing on the side table was extremely reasonable given the size it was and quality. Actually, nothing in the shop was overly priced, in my opinion. The dining tables, sofa or coffee tables were just fabulous. The shop owner showed me many of the items they were also creating in shop. Her dad seems to be a talented Artisan himself and his daughter is sharing his passion by learning the craft herself. A Jewelry display made for the store, was just beautiful. I asked if custom orders were considered in a larger size and she said a number of people have brought in a picture of what they have in mind and Artisanat has made it for the customer. So custom orders are a plus. There wasn't one item in the shop, be it large or small, I did not touch. So many beautiful and unique gift and items for persons of all ages. If you are searching for a gift for "that person who has everything" you won't need to look any further than Artisanat.

Very helpful owner, super sweet! Was able to do a quick emergency gift and gift decorated bag. Love…read morethe wreaths they have for every season and all the beautiful home decorations they offer. Bought some jewelry and candles for myself too :)!!

I went there for a Christmas present. They had a lot of really nice merchandise. Very friendly.read more

Since purchasing our house I've been on a consignment/vintage kick. Vintage doors, hardware,…read morefurniture, and pre-loved favorites have been my jam. Lucky for me, this spot is truly a consignment gem. Don't judge a book by its cover, the interior of this place is pretty sizable, and bonus, the prices are pretty solid. Additionally, the quality of their furniture is great. It is quite literally everywhere you look. Light fixtures are hung above your head, seating options are displayed everywhere and art paints the walls. Headboards, tables, unique seating, prints, patio furniture, and even jewelry, they have quite a selection. That being said, the only feedback I'd have is better attention to customer service. I think I was acknowledged once, if that. That acknowledgement was a glance, and a response to my "good morning". I'd love to be welcomed into the store, a nice hello, and a check in while shopping, but everyone has off days and it's possible that I experienced a one off. Given the stacked furniture, I think they've outgrown their current warehouse space, which is not their fault, but it can make it a bit difficult to see and appreciate all of their offerings. I can't wait for them to expand to a larger space, but for now, I'm very happy that they're part of the neighborhood.

First of all, there is a mediocre selection of items to choose from. The quality is awful, from…read morescratches that are not disclosed, to fabric having burns and stains. The most discerning thing about this store, is the rude, disrespectful, negative, and judgmental attitude from the employees. These are (very) grown women and I wouldn't even give them the courtesy of saying they had customer service. They are the opposite of what you want your company to convey. Do better.

I haven't been to a World Market in years... stopped in today to check it out…read more I always loved seeing the exotic and unique foods from around the world. Prices are a bit on the high side but understandable since they have to import these exotic things from around the world. Left empty handed because I wasn't going to spend $6 on a piece of candy my kids would gobble up in one bite. Lots of fun home items. Reminds me of an expensive HomeGoods. No interaction with employees.

Drove down from Dallas to take my brother's family to NASA Sep 23rd…read moreWanted to buy some fancy wine, We got here around 6:10pm, saw 2 guys walk in as we were parking so we assumed it was open. But when we got to the entrance saw that the store closes at 6pm on sundays. Didn't realize it was already 6pm as we had just finished a late lunch at BB's Tex orleans next door, done some shopping at Barnes and nobles in the same strip mall and then headed to world market for the wine, trying to park close to the entrance Seeing they were closed we were turning to leave & my sister In law said there's a person inside saying something to us, we could not hear her so we stopped to see what she was saying but still couldn't hear her. This person (if I give a factual description woke yelp will Delete my review again) then stomped forward in rage .... Finally reading her lips we understood that she was saying that "we are F***ing closed" and she comes by the store hours sign behind the glass wall wildly gesticulating at the hours, rolling her eyes and throwing a fit. I wonder what was the need for this drama when we were leaving anyway???

Watch out for creepers following everywhere you go! Who's the bald guy?…read more Stopped in for a quick deal on the hand soaps. Champagne Toast smells heavenly. This place has every scent you can think of... it's super tight. Make sure your tote bag doesn't knock the whole table! I saw this happen walking in...

Something I'd like L Brand management and executives (at Bath & Body Works) to comprehend…read more There's NOTHING in your ANY of your stores that's going to warrant me to stand in line out on the side walk to get through the door to buy something at one of your (currently open) stores to spend my hard earned cash, and having a loud door Nazi stationed at the entrance/exit yelling at patrons makes me want run in the opposite direction. Keep treating potential customers like their cattle and the closing of 250 Victoria Secret, 50 Bath & Body Works store locations and $.05 per share loss is the beginning of the end.

Hey y'all, I am back again with another review here! Today I visited because I wanted to show my…read moremom all of the great things at this store has. This was honestly my first time going through the whole backside of the store. They had so many different drinks from all around the world. I was so excited. This store has so many great gems.. I swear I'm coming back with $100 and grabbing all of the snacks that I seen lol there were so many to choose from. They had candy bars from Korea... things from Switzerland and of course .. Atmosphere is great.. They do offer free tea or coffee at the front. So go try this and shop until you drop !!

I can give 0 star if i could. Rude person work at pick up counter opening time 3/28/26 @ 10:23am…read more Told em came pick up order, we like the basket we chose and kindly ask her to replace it. Replied "Next time wait for the email confirmation" then threw the other basket on the cart next to us. Mind you it's loud. And tore up the paperwork. This attitude is disgusting and highly unprofessional. Don't know what the problem is but that's not how to treat customers. Cashier is slow and holding the line. At least cashier is nice.