We had them over to look at a smaller kitchen project (not a full remodel but half a kitchen…read moreremodel) on January 22nd. 3 emails and 1 call later we still have not received anything from them however each time they did respond to us "someone was working on it". They wasted 3 weeks of our time as we waited patiently. They clearly kept stringing us along with "we would have it in a couple days".. So much for wanting to support our local companies. I would NOT recommend them as they just give a lot of lip service and we feel perhaps they were more interested in larger jobs, just wish they would have told us this 3 weeks ago.

I used Heritage Kitchen and bath to order my cabinets last year. They also did a bid for my project…read moreand I ended up not using them because I already had a good relationship with a contractor. The bid was very close; they are very competitive. Overall, my design was great. Monika was quick to replace warranty items as they were delivered broken. I would use them again and refer all my friends and clients to them.

Our experience was great from start to finish. Cheryl put together a fantastic design and walked us…read morethrough the process of selecting finishes and hardware. Communication was timely and the schedule was printed out for us, so we always knew which craft was coming to work. Charlie, Ryon, Bobby, Turo, Jose, David, Lou and all of the craftsmen were true professionals and great to work with. Minor supply issues and a couple of warranty items were handled without any friction. I highly recommend Classic - a great experience.

We are so happy with our decision to work with Classic Cabinets & Design. Cheryl was wonderful to…read morework with. She was very patient helping us work through our decision-making and helping us find solutions to some of our problem areas. I can not say enough about her as a designer and the cabinets themselves are wonderful. Everyone involved in this project was very talented and extremely professional and easy to work with. The installers were excellent, considerate of our home and everything was done in a very timely manner. N. Cooper

We spent over $15,000 on plumbing fixtures for our new build, and the experience has been extremely…read moredisappointing. Ferguson sent us wrong items and even left out items we had ordered. When we contacted customer service, instead of taking responsibility, they made us pay for the replacement items upfront and told us we'd only get a refund once the incorrect items were returned. This is such a poor way to do business. If a company makes a mistake--especially on an order this expensive--they should be the ones to fix it without putting the burden on the customer. To make matters worse, when the reordered items arrived, they were missing parts. Between the lack of accountability, the customer service frustration, and the quality control issues, this has been a stressful and disappointing experience. I expected much better from a company of this size. Would not recommend based on our experience.

Fantastic location. Great for obscure parts the Home Depot doesn't have. Ray, Bob, and Mario are…read morevery knowledgeable in the plumbing field. Ray is a retired Master Plumber and knows his stuff. They had a BBQ last week at there location got to meet the Milwaukee reps and some of the other guys out in the field. Store was really busy but the guys kept there cool. This is my go to Ferguson.

Gabriel did an amazing job renovating my master bathroom in my condo. From the demo, to the tile,…read moreto the fixtures and all the other parts, Gabriel was great at working with me and getting the job done. Even when I decided to change from a shower only to a bathtub installation, Gabriel was able to accommodate the change and adjust the work order without issue or hesitation. He did a great job installing the tile, and even went above and beyond when some floor tile needed to be removed from one area and added to another area to accommodate a vanity with less depth than the previous one. Installing all the new bathroom components, including a new toilet, vanity, tub, shower hardware and light figure were all done to perfection. Gabriel was very professional, clean and neat, stuck to the budget, and provided all receipts for the out of pocket items he purchased. As well, he was great at working with me to help make decisions when I wasn't sure what to do on certain things. I would definitely look to hire him again for future projects, and definitely recommend him for your home improvement project, especially if new tile is a part of it.

Gabriel was nice to talk to on the initial call, but then was a no show/no call to come over to…read morediscuss our project. So that was disappointing.

Massively delayed, but Antonio renovated our master bathroom last October 2025. We gutted…read moreeverything and reorganized placements, getting rid of our tub and creating a massive shower. They did an amazing job and we are in love with our bathroom (not to mention they loved on our animals during the process). Highly recommend using them for your home projects!

Antonio and his team brought quality, customer care, and great value to our shower remodel from a…read morestandard tub and shower combo to a floor to ceiling tiled shower. Highly recommend.

I called Mark for a quartz countertop repair (a poor Richmond build that needed correction) Got…read moredetails of how they would repair, he sent an estimate - then never returned any of my calls or texts for a month. Ghosted me. I gave up!

We hired Granite Doctor to do a kitchen sink replacement, and to clean & seal multiple granite…read moresurfaces. The sink replacement required them to remove the existing sink and then cut the granite to install the larger new sink. I have worked with many companies in granite projects in the past, and I can attest that this company is right there at the top: very knowledgeable, professional, and detailed oriented. They did a great job as you can see in the before/after pictures.

I had a really negative experience with Granite Marble Designs. For the too long, didn't read…read morecrowd: Granite Marble Designs did not understand the complexity of installing countertops in my house and charged us an additional $616 to deal with it. While I'll go through the details of they said vs I said, I think what it really comes down to is a difference of opinion on what is the customers' responsibility vs the business' responsibility. Granite Marble Designs was unaware of my kitchen cabinets not being level, even after they sent someone out to laser my kitchen. I also mentioned that my kitchen floors weren't level. Regardless of any fault, the countertop installation was problematic. GM Designs got half way through the install on a Tuesday and came back on Friday to finish the job. In the meantime, half of my kitchen had countertops, everything in my kitchen was in my living room and my kitchen sink was in the driveway. We (the customers) had come up with a plan to build supports in order to level the top of the cabinets to finish the countertop install as GM Designs only offered us the option to stop the job midway and for me to find someone else to level our cabinets. Oscar from GM Designs came to my house and approved of the plan that we (the customers) would have countertop supports pre-cut and ready to be screwed in to the cabinets when the team got there on Friday. We also seem to have a difference of opinion here as Mike (the owner) said the reason that we were charged additional cost for labor was because it was our responsibility to have the supports leveled and installed when the installers arrived on Friday. This was not what was discussed with Oscar. I have no idea how to perfectly level something across the length of an entire room. If I was that good at installing countertops I would not have contracted a countertop company to replace my countertops. I don't have proof of this as I didn't record the conversation I had in person, in my own kitchen. With the other issues, I would not have anticipated that this would be the point of contention. After the job was complete, we were charged $616 more than the initial contract. Speaking with Mike (the business owner), he said that was $250 for an extra day of install and $366 of additional labor for the install. I had to call Mike to get a dollar value breakdown for the $616 extra cost as no one replied to my previous emails asking for a cost breakdown. Here's the difference of opinion: I think it's the company's responsibility to assess the job properly and then deal with it. They (the business) maintains that the job was more difficult and that the extra cost is my responsibility. I wish they would have been transparent about the possibility of variable cost upfront. I can see both sides, but just understand that if the job turns out to be more difficult than Granite Marble Designs initially believes, then the responsibility to pay for that may fall on you (the customer). So in total about who took responsibility for what: GM Designs took responsibility for 1/2 of the extra day and charged a discounted rate of $250 vs their normal $500 second day charge. We (the customers) took responsibility for cutting out the sink plumbing and replacing it as the plumbing no longer reached the sink with the change in height in the countertop (about $150 in cost), we came up with a solution to finish the countertop install and make the cabinet supports, cut and painted new trim for the cabinets to hide the gap between the cabinets and countertop, repainted and reinstalled the floor trim that was removed, and paid the additional $616 (about 17% additional cost) to Granite Marble Designs.

Accommodated a small project with speed and great service. Would come back for larger projects too,…read morewhen the time arises.

This was such a lovely experience from start to finish. Rebecca was so communicative throughout the…read moreprocess and arranged all the pieces for us to have new countertops installed-- from retrofitting a new sink to picking out the slabs we wanted to the actual install (which she managed to fit in just before Christmas-- phew!) We are so happy with our new quartz countertops and thrilled that they came in under budget!

Everyone I encountered was great. Working with my HOA rules and the building management office is…read morecomplicated and exhausting. I would not blame anyone if they refused to work in this building. It's that bad. Rebecca handled everything with grace and was always solution oriented. The installation team was a dream and the countertops are gorgeous. From top to bottom they care about doing a great job.

Our kitchen cabinets turned out exactly how we wanted them! Eric was very communicative, helpful,…read moreand patient. He's willing to spend time talking through all of your options, and he offers great advice but is also open to customers' ideas and makes it work. He has a great attention to detail and explains everything well. He coordinates the ordering and installation and will follow up if anything is needed. We're so happy we chose Friends in Cabinetry, and we highly recommend Eric for any and all projects!

What a great guy. I had a kitchen drawer that needed repair and Eric was done in about 10 minutes…read moreand the cabinet drawer is working great. A very honest, friendly and competant guy. He is coming back for another item in the next couple of weeks. Highly recommend!

We had an outstanding experience with A2Z Builders and our project manager, Noam Bar-On…read more They transformed the unfinished portion of our basement -- which previously had bare concrete floors, an awkward HVAC unit hanging in the middle of the ceiling (that I constantly bumped my head on), and a poorly defined utility area -- into a thoughtfully designed, highly functional space. What was once an uncomfortable, underutilized area is now a beautiful basement with a dedicated office, a workout space, and a much better-sized, well-organized utility room. In addition, they replaced all of our carpet with hardwood floors throughout the main level, and the results are amazing. The craftsmanship and finish quality exceeded our expectations -- the house feels completely elevated and refreshed. Noam was exceptional throughout the entire process. He worked closely with me on the overall design, offered smart and practical solutions, and truly understood what we were trying to accomplish. He came by daily to make sure every detail was executed correctly and was always attentive, responsive, and proactive. His hands-on approach gave us a lot of confidence that the project would turn out right -- and it absolutely did. I can't say enough good things about Noam and the A2Z team. If you're looking for a contractor who is thoughtful, detail-oriented, and genuinely cares about the final result with a great value, I highly recommend them.

Barak helped us complete our unfinished basement into a bedroom and new bathroom. We unfortunately…read moredealt with a fraudulent contractor before working with A2Z but they helped us complete the project quickly and within our budget. Their communication was great, every worker that came to our house was respectful and did great work. We had a newborn at home and they were all respectful of noise and timing.Overall we are so happy with our results and can't recommend them enough!