If you're losing business in droves, it is no surprise. I literally had to try to return something…read moreon four attempts because employees would actively ignore me and tonight there were four of them all standing together, actively ignoring me while I stood receipt in hand hand, trying to return some dresses it was only after I walked away, intent on going to customer service to report that I was being actively ignored by four grown women employees and they called me back and decided to not ignore me anymore, but I will never go back there because nobody is friendly. Everyone has an attitude and it's impossible to get anybody to wait on you. they were tidying things up and talking amongst themselves as I stood there for about four or five minutes nobody acknowledged me nobody said I'll be right with you. Nobody said can I help you when I tell you they looked me in my face and then chose to ignore me that is exactly what happened and I hope you can see it on the video tapes. Where are they had to call me back because I had walked away intent on finding a manager. I wish that people could find jobs. They enjoyed doing instead of being resentful, hateful, and passive aggressive. I am so sorry that doing your job triggers you so much. Maybe customer service is not the line of work you should be in. I will never ever be back to Belk at the bridge Street, ever guaranteed! Absolutely disgraceful customer service I used to work for a Belk I am absolutely disgusted, completely utterly appalled at the apathy. It cost nothing to be a human and to be kind of one another absolutely nothing in fact, I'm pretty sure it expends more energy to be a passive aggressive harpy! Here is hoping they all have the night they deserve!!! They all seemed really miserable!! Good help must be an impossibility for you all!

Good store love it, my friend lives in Indiana and wishes she had a Belk store down there. When…read morethey have sales, it's good, but no sale can be a little pricey. Customer services is great, and that's big.

Bridge Street Town Centre is an outdoor shopping location in Huntsville. If you like being outside,…read morethis is the place for you. There is a place where in the summer children run in and out of the water playing nicely together while adults have a seat. There are many different types of retail stores here. Thru the years there have been several stores that opened and closed. The largest and nicest Belk is here. There is a movie theater, Apple Store, lots of restaurants and more. If you enjoy outdoor shopping, please stop by.

Wow, Bridge Street Town Centre opened in 2007?!?! Who knew! In two weeks it will have been opened…read more16 years! I remember the excitement around its opening and how fresh and uber swanky everything about BSTC felt! Tableside freshly made guacamole? Check! Fancy movie theater with leather seats and a push button wine machine? Check! Gondolas in a sizeable canal and lake? Check! Private, members only dining club? Check! Upscale feeling med-salon with everything from massages, mani/pedis/excellent salon artists and Botox? Check! Fancy high-end lodging where Goldie Hawn and her husband had a top floor suite in which to stay to support their son who was playing ice hockey at UAH? Check! Ashton Kutcher-backed restaurant? Check! Sushi on a sizeable comfy outdoor patio replete with heaters? Check! Choo-choo train that trollied around the complex, full of young one's honking its horn? Check! Sidewalk entertainers? Check! Splash pads for children? Check! Cuban inspired lounge/cigar bar? Check! Bowling Alley? Check! Fancy fondue place to celebrate a special event? Check! Beautiful outdoor decor at Christmas? Check! Local [non franchise] pizza joint with a lovely patio overlooking the lake? Check! Delicious, locally-owned [non franchise] southern American cuisine w/ a great HH? Check! Of the list of items with "Check!" only 6 remain. BSTC seemed to have it all! Huntsville was really moving up in the world! I've been here too many times to count. It is great that the parking was expanded with Phase 3 in 2013 to the detriment of the 10-acre lake that was filled in to accommodate the new parking garage and Belk department store. The parking was sorely needed! This is not my go to shopping center. It is my go-to happy hour destination and moderate dining at Connor's [my last remaining favorite BS restaurant]. To me, it is overrun with franchises, as nearly all of Huntsville is! And, being outdoor, it's subject to the weather! Bring a small umbrella if in doubt, you'll thank me later! Also, know there is underground parking on the south end and 2-3 story parking at Belk close to Connors. Do visit BSTC, it's nice that they have a Ferris wheel, and I believe some type of boats available on the far east side, and it's dog friendly in the shopping common area where you'll see plenty of folks with their 4-legged family member.

Dillards is a timeless and classy store...always. Are they hip to the current styles? Of course…read more But they also retain the magic of the traditional department store that has gotten lost over the years with strip malls dominating the landscape. Each time we come here the store seems spotless and well run. Kudos to the management. My wife purchased two pair of shoes and really enjoyed the service! Now...let's talk about those prices.

I recently visited Dillard's to buy shoes for my 4-year-old, and unfortunately, it was one of the…read moremost frustrating retail experiences I've had in years. I don't typically shop in-person, but I had this idea that we might get help with sizing and understanding of the difference between the brands if we went in-person. Maybe there was SOME reason to still make the hike out to a box store, as opposed to buying on Amazon. Well, after waiting 20-30 minutes, trying on the display shoes, no staff in sight, and my 4-year-old begging to leave - I had no choice but to help myself.... In hindsight, yes, I should have just left and taken my business elsewhere, but my son already picked out a toy...so, I was pretty set on getting him shoes, a toy, and heading out. Anyway, after trying on all of the display shoes that I could find, I finally went into the back to grab several pairs of shoes so I could start fitting my child/hopefully complete my purchase. I was balancing six or seven boxes and organizing them for my son to start trying on when two staff arrived. I was finally asked if I needed help. Ha! I said that yeah I really did need help, but I had everything I needed at the moment. So, then, one member got a real stern voice and serious look on her face to tell me customers were NOT allowed in the back room. Like I was in the wrong or did something wrong - In front of my child. I said I wasn't sure if anyone was working the area, or if it had turned into a self-serve option. (Everything else has). I explained I had been waiting for almost half an hour, and I just wanted to try on some shoes. The staff member then told me that they had not been off the floor THAT long. Again, in front of my child. Like - why are you arguing with me about the amount of time I was waiting without help?? A simple, 'I'm so sorry for the wait--let me help you from now on though, because I'm the one that should be getting things from the back FOR you' would have resolved everything. Instead, the staff chose to reprimand me, argue over irrelevant details like how long they were gone from their post (you think I WANT to go do your job), and generally make me feel extremely awkward and unwelcome. To make matters worse, they stood off to the side glaring at me as I juggled putting shoes on my kid AND putting ones that didn't work back into their boxes. Wouldn't it have been helpful to assist me in that moment? Wouldn't it be great to say, "Hey, I'm sorry we got off on the wrong foot there at first...but, can I help a mom out by putting these shoes away for you if they don't work?" For reference, I purchased $130 worth of shoes and toys from the store that day and had intended to buy multiple pairs of shoes if anyone had been proactive in helping. But, honestly, it was easier to just go to Belk.

One thing i dislike about parkway place is that the escalators are always down! I'm not sure what's…read morethat about but i wish they would fix it. A lot of stores have been leaving which is sad. The food court is doing well for sure. There's a Mexican restaurant located in the food court and it's amazing! It's really the only reason I ever come to visit parkway place anymore.

Not my favorite mall, but it is a decent one for a lazy afternoon stroll if I was in the area…read more Nothing specifically interesting, pretty run of the mill stores. Dillard's is expensive and the quality of the clothes is so poor. As I was scrolling through the store, couldn't help but wonder who buys these cheap polyester looking stuff for $400 a piece. Ridiculous!!! Belk is decent, but I have shopped at better Belk stores in the area. Collection is limited, justified for the size of the store though. It is a small mall and food court has pretty limited options.

Grocery delivery has probably been one of the biggest game changers for me - why go to the store…read morewhen I can have milk in my fridge in 2 hours? All without having to put on shoes. But then, some days, a stroll around the store can be just what you need to brighten your day. Walking around Target, feeling the texture of the pajama pants, comparing lipstick shades - things you just can't do from an iPad on the couch. Of course I ended up with things in my cart that I didn't go in for but I also didn't come home with what I wanted - the skim milk was set to expire the next day and the only available size of the laundry pods that I wanted would last me a year. Target is not much different than a number of stores today - finding help was nearly impossible. I used self checkout which I'm sure got me out a whole lot faster than waiting in the only open check out lane. I'm not about to give up online shopping anytime soon but spending an hour strolling around Target was a nice distraction.

Be sure you check the prices on Joanna Gaines items they've covered prices up with higher new…read moreprices so disappointing why they just can't leave things alone and bring in new items at the higher price

Brought 2 items to return, I was told that one of them has already been returned which make no…read moresense. I have never brought that one item returned, the manager has said that he checked the camera and saw the one that stayed in my closet the whole time.

H&M isn't a store I visit often. This was probably like my 3rd or 4th time at this retail chain in…read moregeneral. The prices were reasonable. I purchased some shorts and a sweatshirt. The sweatshirt was on clearance. The store was well organized and I really like the style of clothing they offer. I am very pleased with my purchases and didn't have to spend a lot. Win , Win! Customer service was good too!

I BARELY EVEN RECOGNIZE YOU!…read more I am visiting the city and happen to be in an area that is questionable when it comes to quality shopping. However, when I saw Stein Mart I was very excited and hopeful that I would be able to find a nice black maxi sweater. I did not want anything casual and if it had a little bling that would be perfect. If you are accustomed to shopping in the Atlanta area stores, you will probably be disappointed by this store which is much smaller and therefore very limited in content. Although they had a couple of cute pieces, I was disappointed overall. I was really surprised by the cheap acrylic sweaters that they are featuring for fall. I will never accept style over quality because I don't like pieces that look cheap and I prefer natural fibers when it comes to sweaters because they just look more polished and will last longer. While I love Stein Mart, this one just does not measure up and so my search continues.

Total lack of common sense in customer service. I had a T-shirt that was given to me as a gift. All…read moretags are still attached. Clearly unworn. When I went in to EXCHANGE it for a different size the sales girl/manager refused saying too much time has passed since the purchase. I have never had this happen in any other store when making an exchange. Would never buy anything from this store again nor recommend.

1)The staff don't know their stock. Must spend a ton of time talking because their store is all but…read moreempty. 2) I tried to buy some travel gear-the stock they had was woefully outdated and still asked the original $24.00 price. I told them the NEW version was $16.80 and the old was on sale for $10 and change. The manager "agreed" to give me the price for the NEW version. 3) Then, I want to buy a dress and mention that Patagonia has it on sale. The clerk denies me the sale price because of the color. So I have to go BACK in line and show them the color of the dress was indeed there! Ridiculous waste of time.

Love the MAX I can always find great clothes and house…read morehold items in here !!! I always visit every town I go to

If I could give ZERO stars, I would! Manager Jennifer is rude, and could care less about customers…read moreand the products they sell being defective! Will never go back! I manage two businesses and if I was selling defective merchandise I'd at least try to make it right! (Shower curtain with no way of hanging it!) Update: Called the manager over Jennifer. She informed me she would check this out and call me back. Clearly she also could care less about customer service.