Helpful design agents. Wide range of product to choose from that allows a wide range of pricing…read more They're able to assist with expediting deliveries as well.

Very very helpful staff both times I went in. We purchased all our bathrooms fixtures from here…read morefrom lights, to mirrors, to faucets and toilets. Great showroom and they have fancy fancy down to very nice. Don't be intimidated by the location...go see for yourself.

We are absolutely blown away by the amazing experience we had with Superior Bath Systems. From our…read moreinitial contact to the installation follow up, every single person involved was friendly, helpful, knowledgeable, and professional; we felt very taken care of by this company. David L was our initial poc and I should've known something was special about him when he kept pulling more and more items out of a moderately sized bag like a magician with rabbits. He came to our home and worked with us on what we needed versus preferences - including concerns and potential issues we didn't even think of. His time and focus on our project was just the beginning of our walkin shower journey. Our second poc was Carrie who is exceptionally competent at the "office" side of the business; she managed the inner workings and even made direct contact with the VA for us so that we wouldn't be stuck in the middle. Her affable nature and consistent communication made this part of the process - which I thought would be the worst - easy and stress free. Our materials took some time to come in but we never felt forgotten during those weeks. And then installation day came! Our expert installer, David H, literally sealed the deal for us. He was so respectful of our home and genuinely a delight to work with. He is well versed in this industry and his skills are beyond compare. I was impressed that he knew the answers to most of our questions but of the few he didn't know, he called someone who did to provide us with accurate information instead of just making something up. We were extremely pleased with his personality and his workmanship. In the end, we got an outstanding new bathroom shower with zero hiccups and complete confidence in Superior Bath Systems. We could not have found such a unique and positive experience with any other company; I am sure of it. I would give this company far more stars if I could; definitely recommend. Thank you to everyone who made this happen for us!

Outstanding job. Meticulous attention to detail. Crew was professional, experienced, courteous,…read moreand attended to keeping the rest of our home clean. Exceeded even our high expectations!

Took an awesome cooking class today. We made a Raspberry Snowflake pull apart wreath and Chocolate…read moreHazelnut Babka. The class is well taught with everything you need conveniently set out for you, and the instructor goes through each step along the way. They really make accomplishing things easy. What I thought would be difficult was really quite simple. We stuffed the snowflake wreath with cream cheese and raspberry jam, and we made homemade Nutella for the Babka. It was all very tasty and both were accomplished in three hours.

Very fun to take cooking classes here! This was my second class and Chef Myra is engaging and…read moreprovides simple instructions to follow. I believe it's a good value for the time and ingredients, especially since we get to eat the food afterwards!

Good people!!!!. Jennifer, Bill and Chip Lee will do anything to make their customers happy..read more

Used them as a supplier for our new home because our builder uses them exclusivfor plumbing…read morefixtures and appliances. I wanted Moen but their price was much much higher than I could get from Home Depot. No solution from them except order Delta. Set up orders with them in July. When it came time for plumbing fixture delivery one Kohler item was not delivered. Ultimately had to get it elsewhere because they could not get it and wouldn't try any other option. They could not deliver the double oven we ordered 10 months earlier and ultimately we had to get it elsewhere because they would not look at other options. They apparently only care about customers when it doesn't require extra effort. Their communication is abysmal.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I first found out about this company through Costco because they provide flooring via Costco. Was…read moreso excited to learn they had a kitchen design division. When we decided to go ahead with the project, the entire team came to my house, plumbing, electrician, etc. to assure that what the designer had presented was all doable. Our designer, Dani, was excellent at accommodating all our wishes and our project manager, Ryan, was very thorough and communicative. The actual project was mostly completed while we were out of town, but through their app and texts, we received pictures and questions every step of the way. At the end, every minor detail was attended to and we couldn't be more pleased with how it turned out. I highly recommend this company for your remodeling project!

Today I used curbside pickup and it was very convenient. I ordered online, and within half an hour…read moreI received an email notification that my order was ready for pickup. I parked in a designated curbside space and checked "I'm here" on the app. An employee brought my order out immediately. The employee was very friendly and the process was efficient. Perfect for a day when I was in a hurry and didn't have time to shop inside.

Trash store, you can't even talk to anyone to get an issue resolved without staying on hold for 15…read moreminutes, then being disconnected. I had tried calling several times just to get a delivery issue corrected and no one really seemed to understand such a simple request. I just wanted the right product to be delivered and the incorrect to be returned to the store. Apparently, you physically have to go into the store to resolve any issues. Pretty poor service overall.

A beautifully curated shop with an eclectic mix of gifts you won't find anywhere else. Great for…read morefinding that perfect, one-of-a-kind present.

Overpriced boutique with greedy owners that won't offer returns. They apparently have a small sign…read moreby the cash register that is not clearly visible with all the clutter on the counter and the employees dont tell you no returns either as they are more concerned with being on the phone then give you customer service. Sad when you have to ask for a bag and your items just get shoved into a cheap plastic bag. Typically around the holidays, most stores make exceptions to their return policies but not greedy sisters.... I like to shop small business but next time I'll stick with pottery barn and save my money and receive better customer service