Economy has done work on several of my vehicles, German, British and American. They are my…read morepreferred shop for most work. I would not hesitate to refer someone here.

The owner was a great honest transmission mechanic. --until he hired a manager from Maine. to run…read morethe shop. The manager ran the shop into the ground with non reliable work performed , refused to. rework or replaced bad work performed. Got FIRED! Present manager is a great Transmission mechanic. Really good on transmission repairs. However ,flat out refuses to make good. on what the Maine Maniac messed up!! Lot of money involved. My suggestion for all concerned get a written estimate up front. what. ever you do! BBB does. nothing to help you. !!Your bank should. be contacted ASAP refuse payment until the work is corrected. Rons ok until things go wrong , be advised accordingly. Thank you for reading . I will never go back, end of story!!

To "Racer X' ( giving yourself a 5 star rating as the business owner is an awesome move)…read more Got to bring that average up! To personally attack my judgement on the selection this "classic" vehicle or the fact I don't "understand the level of financial commitment" speaks volumes. $13,000 worth of volume. I went into this knowing I would need to do some things done, and have the estimates to prove that. Where my judgement failed me was my selection of the Paddock. Was an engine replaced? A transmission? It was removed and reinstalled. Any reputable garage knows that this is an easy task for a Corvair. Yes, the tranny was rebuilt, there was work performed, I get it. I have several pages of it. Speaking of, for any prospective client that wants to review the estimate vs. invoicing and any work performed I received over this 5 month journey, you are free to contact me. You be the judge. I will remain impartial. Anyone that owns or maintains a Corvair knows they are NOT rocket science. By the way, I had the leaks fixed at another "reputable" shop for $100. Oh, and the door handle your shop "fixed" fell off on the way home, and I had to reconnect the wires to the GEN/FAN light as well. Guess that was missed on the reinstall. I am sure if I had gone to the DMV with the paperwork and correspondence from the Paddock regarding this work, they would have investigated. But I didn't. Is it too late? I am a fair person. Perhaps I am wrong, perhaps your real customers will prove that. I had a Macys budget and went to a Nordstoms, apparently that "whim" once again failed me. Just wasn't expecting wal-mart quality. Had I looked at the various other site reviews and known that some of these 5 star ratings are in fact family and friends and not actual customers; well now I know better. So to Racer X, I will say may the Paddock continue to prosper. I would recommend that all your "real" customers get on-line to do an honest review. As a business owner I would think critical feedback would be utilized to improve performance not result in personal attacks. I am sure you have decided to no longer induct Corvairs into your shop. Elimination of a potential revenue stream is always a good move Are you checking annual salaries to ensure they have the proper "level of financial commitment"? I do applaud the fact the Paddock gives back to the community and fund scholarships for future mechanics on the lost art of automotive restorations. Kudos for you for that! By the way, the truck is now running great. Retiring afforded me the time to do it myself, and had I owned a lift I may have done this myself to begin with. I think $13K will buy me a decent lift right? As I stated previously, I am not mad at the Paddock, I am mad at myself for selecting the Paddock.

Estimates vs. invoice, good luck. 5 months and over $12k and my vehicle will not start and has a…read morehuge puddle of transmission fluid under it (they rebuilt it though, twice). Was told when I brought vehicle to them they knew how to work on it (corvair). Not true at all. I had to bring in a 3rd party to give them guidence. Also it was apparent I had zero priority over higher paying clients. I'd be embarassed letting someone leave my shop like this. Live and learn. I blame myself for being lazy and not doing the work myself. I could have replaced the entire powertrain for what this costs. Now I am stuck to repair it myself anyway. I am retired so I guess I have time now. There is so much more I can discuss regarding my interactions with the paddock. They insist they did right by me. I can't agree with that at all. Fact is, the truck is still leaking and will not start. (which they also "fixed") My advice, have deep pockets, have a lot of patience, and have an alfa romeo (seems to be their knack). Good luck. I'd give them a 1, but the body shop and whoever did the wiring stuff did a good job.

Took my car for a complete detailing to Crew today!!! What an amazing job the company that you hire…read moredid on my car!!! An absolute beautiful job!!! Will highly recommend!!!

I've been taking my cars here for over six years. John and his crew are fantastic…read more I've never had any issues, they've never tried to sell me anything unnecessary and give me an honest opinion and never making me feel pressured. The price is very fair and the value of knowing it was done right is even better. I can't recommend this shop enough to everyone. Whether it's an oil change, brakes or a compressor (my most recent visit) - they do right by their customers.

I brought my car for a repair after the holidays. Kim and John were both incredibly helpful and…read morekind! They didn't try to sell me extra services. They were fast, honest, and actually were able to save me money. I was very thankful. I highly recommend them and will go back if I ever need anything repaired again!

I own a 2009 Toyota Corolla with low mileage. All maintenance has been done throughout the years…read more The car runs beautifully. Then, I noticed what looked like peeling on the hood and front of the car. The Toyota-applied clear coat was coming off , My car was starting to look so bad. A few people gave me names of local auto body shops No one wanted to touch my car because I had not been in an auto accident!! They explained their reasons to me, which of course, were all about money and insurance claims. I was, of course, going to pay for any work but, shame on me, I did not have an accident. Just wanted to fix to the clear coat and have effected areas of my car re-painted. Finally, I was given the name Brothers auto body in Cromwell. Problem solved! My car was beautifully repainted and new clear coat applied. It looks spectacular! No hesitation to give me a reasonable quote, no rejection because I did not have an accident. Just kind, professional treatment from all at Brothers. Special thanks to Sarah, Jacob and Brian for making this whole process run so smoothly. My Corolla carries with it some very special memories from the past. I will always do what I can to keep it running and looking as good as I can.

DO NOT DO BUSINESS HERE! THEY ARE HORRIBLE! We brought my sons truck with a list of stuff that…read moreneeded to be fixed including welding. They said they could complete it all no problem. After having the truck for 2.5 weeks we picked it up after being told "the truck is safe, I would let my kids drive it". No sooner did we drive TWO MINUTES down the road the truck broke down. This was right after my son paid $1700 to have fixed. Called the shop and Ruben didn't care anymore he got his money. The other owner came and pulled the truck back to the shop. Long story short after two more times we took the truck . Halfway home the engine light was back on and the truck was leaking oil and tranny fluid. Brought it to the shop and they couldn't believe the work. Wrong radiator was used so they put connectors. They were leaking. The brake line was wrong and the list goes on. THE BIGGES THING.... THE WELDING WAS COMPLETELY UNSAFE. IF MY SON HIT 3 LARGE BUMPS THE TRUCK WOULD HAVE FALLEN APART! we kept them posted and they asked for a receipt. No problem. It was provided and that was it....they have ignored us. We posted a Google review and they deleted it. They are awful! We are now going to take them to smalls claims court and are reporting them to DMV AND the department of consu.er protection. DONT DO BUSINESS. HERE.

Thorough, friendly, knowledgable, fair pricing, prompt repair...I higly recommend Steben's for any…read moreauto body repair one needs.

I was involved in a hit and run late June and I went to two different shops for quotes. I opted for…read more Steben's Auto Body in West Hartford, and I'm very pleased that I did. They were courteous, respectful, very quick and thorough. They repaired my Subaru, worked with the insurance company ( the value of the quote) and made it look as if nothing had happened to it. They even detailed inside of my car and replaced the cover on the driver side seat that I told them that would pay out of pocket for because it was not part of the accident but they fixed it anyways with no charge. Steven Litwin is the shop Foreman and handled everything professionally and was very pleasant to work with. I hope my car is never damaged again but if it is it will only go to Steben's.

The owner Eric is a great dude. Does awesome solid work and has honest prices. I would recommend…read morethis place to anyone in the area that needs auto repairs. I got my running boards installed on my truck here. Eric did a great job.

Needed some serious repair for my 2010 Saab 9-3. So very happy I found these guys. Great work,…read moreparts in stock, reasonable price. I will be back.

Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!