After 3 Cancellations from the Dentist, I finally got in. Removed 2 teeth and placed 2 bone grafts…read moreon opposite upper sides. One was OK, the other had BAD stitching ... the bone graft fell out. Went back the next day, and was told that my DR. just left town and his colleague would not re-do it. .. she cut the hanging "Sponge" out of the bloody hole, and told me to come back in 2 weeks when my Dr. would be back. I went home and fixed the the hanging stitching with my swiss army knife. when I went back in 2 weeks, I was told that it could not be re-done since it had grown over and now had to have another expensive surgery - called a "Sinus Lift" For several thousands $ more!! NOT here!!, No WAY!!!

Dr. Lu and staff were great. I had been putting off getting wisdom teeth pulled, scared and…read morenervous of general anesthesia. The unknown. I was told by my dentist to get it done sooner than later, that later would be worse. I am 59 years! Time to let go of the fear. Dr. Lu was clear on explaining what the day would be like from beginning to end. It took less than an hour, I did not feel a thing during or after procedure. The healing was great too. She is gentle and kind. I highly recommend her.

Part 1: The Extraction - Took one look at Dr. Beckley's eyes and knew there was no way this…read moresurgeon is going to do a shoddy job. I proceeded to read about his background and felt supported in my gut instinct. I am a very picky person and do not like seeing ANY doctors or health professionals, period. My friends have horror stories about dentists removing the wrong teeth and that's why I let my teeth degrade to the point where there would be Zero confusion as to which teeth needed to come out, LOL. I still didn't trust a regular dentist because a long time ago, one had chipped my back tooth trying to remove an upper wisdom. I decided to go with a highly rated oral surgeon and have no regrets! I did not want IV Sedation but understood the necessity. Dr. Beckley completed everything in what felt like record-timing because my Mom was surprised he was already done. I examined my teeth at home and saw no damage to any of the adjacent ones which was my biggest fear. Thus, I highly recommend Dr. Beckley for extractions and will do a follow-up review after the implant process. I also want to recognize his entire medical and admin staff for being helpful, making patients feel welcome, and not rushing / becoming annoyed when having to explain insurance concerns and other questions. Their motto about "... compassion and surgical excellence" has been my exact experience so far. Bravo!

I already knew Dr Beckley was a trustworthy expert with whom my daughter had a phenomenally easy…read moreexperience for her wisdom teeth removal, so today I went in for a second opinion after being referred by my dentist for an implant. Dr. Beckley evaluated my asymptomatic tooth and xray, and suggested the "wait and see" approach as he prefers to "treat patients not X-rays" and recommended I wait this current crown out as long as possible before jumping to an implant, as an implant may not outlive me. I am so grateful I was able to get an honest opinion and a doctor who is not ripping me off, but putting the big picture in place! So for now I will put off this front tooth extraction and implant, which will be quite an ordeal one day, but will be back in his wonderfully professional and friendly office when I eventually need it!

Short Story: If you need to have any teeth extracted than Dr. Wang is the one to go to!…read more Long Story: I've taken my family here for extractions and Dr. Wang has always done a good job. He is quite knowledgeable and will help answer all your questions. In my experience the extractions took less than 20 minutes from start to finish. In addition, you also have a follow up appointment one week after to ensure everything is okay. To be fair though my family has experienced complications related to surgery but I wouldn't say that is Dr. Wang's fault. It was just bad luck. If you need any help after hours then voice messages do get routed to his cell phone. Verdict: I know who to go to for help!

Extremely disappointing experience after years of doing business with this office…read more We have used this oral surgery office in the past for another child, so I was particularly disappointed by what happened today. We were running a few minutes behind and had attempted to call the office to let them know, but there was no answer. The receptionist, Kyleigh Wallace subsequently called me and immediately spoke to me in an unnecessarily rude and condescending manner about being late and the other appointments scheduled that day. I simply asked whether we would still be seen, and her response was snarky and vague which ultimately didn't offer any resolution. When we arrived, the interaction became even more uncomfortable. The office is now out-of-network with our insurance, which was not the case historically. I was trying to understand the payment process because my insurance had explained that they would cover 80% of the treatment, with only one service covered at 50%, and that the office needed to submit information to the insurance so I would know what my portion would be. Rather than helping me understand the process, Kyleigh became extremely defensive, hostile and condescending. She threatened to cancel the appointment while I was simply asking for clarification. She ultimately raised her voice and spoke to me in front of my two children unprofessionally. I explained that insurance billing is not my area of expertise and that I was simply asking her, as the office representative, to explain what I needed to do and whether the claim needed to go through the office or my insurance. I even suggested that we call the insurance company together so everyone could be on the same page. She refused and then spoke over the insurance representative when I called the insurance company myself to ensure there was alignment. What was especially disappointing was that no one else from the office, including the surgeon, Jerry Wang or other staff members, stepped in while this interaction was escalating. Ironically, Kyleigh ultimately completed the insurance-related step that I had been asking about from the beginning, the same process the insurance company had instructed me was necessary. The entire interaction was unnecessarily hostile, disrespectful and unprofessional. I was not asking for special treatment or refusing to pay. I was asking for basic clarification about a financial responsibility and trying to make sure the office and insurance company were aligned since both provided conflicting information. After having positive experiences with this office in the past, today's experience was extremely disappointing. Patients should be able to ask reasonable questions about their treatment and financial responsibility without being yelled at, talked down to, threatened with cancellation, or made to feel like they are doing something wrong.

Had two old lower bridges replaced and bite improved. Then after making room for them had the front…read moresix upper teeth capped with bridges. The procedures were very successful and the teeth a work of art. Looks so natural. She is magic. Learning to smile big again.

I've been going here for 24 years now, as well as my family, and it is the absolute best. Dr Sommer…read moreis a matter of fact/no nonsense kinda person. If you can't deal with honesty and truth or need to be coddled, you should probably go elsewhere. I never get unnecessary treatments nor billed incorrectly. Staff is friendly and professional. Keep up the good work Dr Sommer and staff

T he profesionalism and wisdom of D r. B and her assistant has been wonderful. Their kindness and…read moregentle ways are so appreciated. All the front desk ladies are always welcoming and just seem like joyful people. My husband and I appreciate all of them. Thank you for making dental work tolerable. Gail and Scott Geenen

We are now more than five months past my son's wisdom teeth surgery, and Livermore Smiles still has…read morenot resolved a billing issue they created. Before surgery, we specifically confirmed that insurance approval had been obtained. We were told to prepay and that reimbursement would follow after insurance processing. Months later, after dozens of calls and even arranging a conference call between the office and our insurance company, we learned the claim had never actually been approved or received by insurance despite what we had been told. Since then, communication has been poor, follow-up has been minimal, and there has been no sense of urgency. At the end of August, the office manager told me to stop calling and wait for them to contact me once they figured out how to resolve the situation. Meanwhile, our family has been out more than $1,000 due to their mistake. With three children, including one who just started college, that is not insignificant. Mistakes happen. Lack of accountability, poor communication, and a dismissive attitude are what make this experience unacceptable. I would not recommend Livermore Smiles.

The friendliest office staff. Dr. Amro was excellent so was his assistant…read more Took me in on the same day for a root canal.

Recently had my second Dental implant finished and once again they were amazing. The dentist made…read moreme aware of everything that would be done and ensured I experienced no pain. So professional and really cared about me as their patient. The front desk was professional and friendly. Explaining the bill, etc.

A very relaxed atmosphere. Provided detailed and easy to understand explanations. Would recommend.read more

Leslie Matsumura and her husband Jon Nishikubo are the dentists you want if you want to keep your…read moreteeth. They like to see you regularly for cleaning and exams, so they can do their part in preventing problems, and fixing things before they get serious. The few times something came up, they were very good at clearly and concisely explaining my options. Both dentists are very pleasant, and the office is efficiently run so I never spend much time waiting for my appointment.

I had my teeth cleaning done yesterday. Melissa did a great…read morejob and I'd recommend her. Dr Chan's office personnel is professional and very welcoming. In the past Dr. Chan has a wonderful job with the various procedures I've had, crowns, implants and cavities filled.

Our family has been going to Dr. Chan's dental office for over 10 years, and we've always had a…read moregreat experience. The front desk team is warm, welcoming, and very attentive. We highly recommend the hygienist, Dr. Lindsy -- she is gentle yet very thorough, making each cleaning comfortable and effective. Dr. Chan is also excellent, with strong clinical skills and great follow-up communication, which gives us a lot of confidence in the care we receive. Another thing we truly appreciate is how stable and consistent the staff has been over the years -- that really says a lot about the quality and management of the practice. Highly recommended!

Dr King and her staff took EXCEPTIONAL care of me today for what would have been a crown. She was…read moreable to do a filling instead, foregoing the fee I was prepared to pay for my crown. She is an honest and fair dentist and didn't do the procedure once she discovered she could expertly do a filling. I am so appreciative of her skills and ethics and recommend her to everyone for the past 10 years I've been her patient.

I had such a great experience at this dental office! Isabella was amazing, she quickly got me…read morescheduled for an emergency appointment and made the whole process so easy and stress-free. Dr. King was incredibly gentle, caring, and understanding. I was really scared going in, but she made me feel comfortable and at ease the entire time. On top of that, the pricing was very reasonable. I'm so grateful for the care I received and highly recommend them!

I've been seeing Dr. Sharma since we moved to Livermore in 2020, and I can't recommend her enough…read more She is kind, knowledgeable, and truly an excellent dentist. What I appreciate most is how much she genuinely cares about her patients. She takes the time to explain every procedure, walks you through each step, and makes sure you feel comfortable and informed before moving forward. She really meets patients where they are, whether you're someone who gets anxious at the dentist or just has questions about your care. Her entire office is welcoming and professional, and I've always felt like I'm in great hands.

Very professional and a good service. with the fair price for a new patient my husband and I both…read morehappy about it as we have find them. Qian &Bryan