Henry was very professional, thorough, friendly and above all patient with my ignorance and many…read morequestions. I highly recommend Computer Chimps!

I rteached out via Yelp's request for services because I had a dead laptop that wouldn't stay…read morepowered up for more than a minute and got a reply within a couple of hours. He asked a few questions on model and serial number. Once I explained the symptoms (battery may or may not always charge, etc.) he suggested I do a hardware reset (hold the reset button for 65 seconds using a straightened paper clip). This fixed the issue. He saved me from unnecessarily spending money on a repair I didn't need. You don't see this kind of honesty too often!

Wolfie's service and commitment to quality was exceptional and I'm happy I came to them!…read more My custom computer now runs better than ever after they replaced my dying motherboard. I would give Wolfie 10 stars if I could!

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

My laptop crashed and I didn't have any idea where to take it. I chose to try Jason because of the…read morequick response time. He didn't disappoint - answered my inquiry almost immediately with a quote and drop off time options, and once I dropped it off he identified the problem quickly and I picked it up the next day. Simple, straightforward - I'll go to him again!

Jason was very helpful and friendly! He responded quick and took my laptop in the same day and had…read moreit cleaned, pasted, and serviced within 45 minutes. It feels brand new again. Would highly recommend to anyone.

The fix was quick. He was really polite, and ready to work with me on drop-off/pick-up times. He…read moregave it a complimentary clean which was really nice, and the repairs were worth the $200. Once done, he booted it up in front of me to make sure it worked as desired. Hopefully I won't need any more emergency repairs any time soon, but if so, it will probably be here.

Cluttered shop, sloppy work, and three wasted trips. I brought my PS5 in for a USB port fix, and…read moreone time he said it was done but was still finishing it when I walked in. After all that, both USB ports ended up dead and he claimed the IC chip had failed -- something that wasn't an issue before. He refunded the $50 for the port, but I still paid for the cleaning and lost a ton of time. Taking it somewhere competent. Don't take your PS5 there! It'll come back worse.

Josh- My son came…read morehome, fired up his "home build" and it worked!!!! ;) Thank you so much!!!! He needed this win. You are without a doubt the most savvy, caring, and efficient person in your field. We had been stumped on that bios problem for two weeks; you resolved it as a walk-in within the hour....and he's calling his buddies about how he magically got a second ram card ;). That's insanely fast and resourceful. I'm hugely indebted to you. I owe you.

I had a great experience with Computer Renaissance. Josh worked with me on a pretty unusual…read moreproject: bringing a 20-year-old Korg 16-track recorder back to life after the hard drive failed. He was extremely flexible and communicated clearly throughout the entire process. We had to try a few different approaches to get everything working, and Josh stayed patient and committed the whole way through. In the end, he gave me what I felt was a very fair deal, and my recorder is now up and running perfectly with a new hard drive. If you have a tricky or non-standard repair, I'd absolutely recommend Computer Renaissance -- especially Josh.

NO NEW RESIDENTIAL CUSTOMERS…read more Not a review so much as a comment: I just called to see if I could get some help with upgrading my Mac to add needed memory. The voicemail states that the business is no longer supporting new residential customers (only existing residential customers with support plans). I very much appreciated the clear message so I didn't waste time leaving a voicemail and waiting on a return call. Now back to Yelp to try and find someone else.

Crazy fast response time!…read more We had a simple hard drive replacement and the staff provided us with several options (giving details on what each would cost and performance). Would we use again? Heck yes we would!!

Martin was fantastic. He had someone call during the day to let me know that he would contact me…read moreafter 5. Nice touch. He picked up my tower and provided me with a thorough explanation of what the problem was and how much it would cost to fix it; very reasonable. Repair was done on time, on quote with great communication along the way. Knows how to diagnose and repair, as opposed to the nationwide chain that claims to know what they're doing. I would recommend him to everyone.

From the owner: Computer misbehaving? Acting slow? Doesn't turn on? Lost data? Mench's Computer Repair can help!…read moreWe will diagnose and fix your computer for a great price. Services includes; laptop screen replacement, virus removal, data retrieval, computer tune up, computer set up, network set up, build custom computers, hardware & software repair, and more! We do laptop & desktop repair, for both Mac & PC I can travel to your home to fix your computer or take it to be fixed.

I didn't know what to do the day my computer fizzled out because I was in the middle of my work day…read more& didn't know what was wrong or who to contact. Lucky for me, Google brought Steve's company up and because he had such a good rating, I gave him a call. Steve thought the new motherboard would take a week to order/arrive but it was here in 4 days & he came over the day he got it and got my PC back up and running! His labor was $180 (2 hours/2 trips to my house) & the motherboard was $100. That was a small price to pay for him to be able to save all the work, photos, music, movies I had on my hard drive! If you ever think your computer has burned out & died, call Steve before buying a new one and starting everything (re-installing everything & re-doing tons of work) over.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

My experience was absolutely fantastic. I needed help with replacing a cracked screen on a laptop…read more I'd previously talked to Geek Squad and one other company in the area. Neither could give me an estimate--they needed to ship the laptop somewhere else and *then* they could give me an estimate. Portland Support gave me an estimate within an hour of me dropping it off. They did a phenomenal job with the repair for a reasonable rate. As an added bonus--their office might be my favorite office to visit. They have the coolest collection of posters I've seen. I will very happily only use them in the future.

My laptop would not start up. I called Grant and, on the phone, he walked me through the steps to…read moreremove the battery and get it back up and going. I was a first-time customer. With fast, friendly, expert service like this there is no need to look elsewhere.

They revived my pc when I thought there was no hope. They even stayed after closing until it was…read morefixed. Glad I found this place, and the service was amazing. Super nice guy, we actually chatted a bunch while he was fixing my CPU. 10/10 would recommend

Called in asking if they were buying pc parts (because listings everywhere online say they do)…read more Whomever picked up the phone, who then tells me is the owner at the end but we will get to that part, he had told me, "not traditionally but at times." He sounded so disappointed I wasn't into buying, I mention the 8GB GTX 3070 I have and some high latency DDR4. He just sticks to the ram and says he doesn't buy it, then I reiterated the 3070-- you could tell he perked up. "Oh! You have a 3070?!" I tell him, "Yes, that is what I said." I ask his going rate, he just wants me to throw out a number-- mind you, I had no idea this is the owner (apparently). I ask again, his rate-- he wants to tell me that before he can offer he has to run tests and the tests could in fact take days. Days?! Now, I've ran a shop like this before. I have a background in CIS. I know the tests necessary, a benchmark, a processing overview to check for spikes-- simple things. Never takes, DAYS. I ask, "When was the last time you bought a 3070?" He replied, "a few days ago." I ask him how much he gave, he told me, "100 bucks." I admittedly scoff, I wanted more like 225, I ask him to meet me in the middle at 150. He wants to tell me more about his tests. I inquire further on these, "tests." He is now coping a attitude, wants to let me know he is the owner and at this point he isn't interested and he wouldn't be, "dropping the things he needs to do to run a business." Well, I'll tell ya what, I wouldn't want to shop at a place like this and though I wouldn't be still willing to sell to them-- nah, nah.. Not with that attitude and such a pretentious way to talk to potential customers. Shoppers be warned, and I'd recommend if you go to buy-- ask to test products for a couple of days before paying.