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    Beauty Max

    1.4 (19 reviews)

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    2 months ago

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    16 years ago

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    15 years ago

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    14 years ago

    Horrible customer service! Very rude and not helpful at all. Do not waste your time or money in doing business with these people.

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    5 Star Beauty - Outside the business

    5 Star Beauty

    3.4(5 reviews)
    0.2 mi

    Please join me in not spending a DIME at 5 Star Beauty located at 7105 Allentown Rd., Fort…read moreWashington, MD 20744. I went there this morning to purchase an item and when I got home, I realized I bought the wrong thing. I went back to exchange it, and as I was walking in, three young black men were also approaching. One stepped back and opened the door for me and then they walked in. As I'm at the counter making my exchange, the owner came out of nowhere (I hadn't seen him the first time I went) and rudely told the boys they needed to leave. I was the only other customer in the store. The owner told the young men that they had to leave because the sign on the door says, "2 students at a time". He was nasty about it. The "sign" on the door is literally a loose leaf piece of paper with some writing with a marker. He never told the young men that there were only 2 allowed in at a time. He simply told them to get out. This is where I jump in to defend the young men. It is Saturday. There was no one else in the store. They weren't bothering anybody. They genuinely looked confused. After a little back and forth between me and the owner, I told the cashier to refund me my money because if they weren't allowed to shop there, I wouldn't either. I told the young men to put back the one item they had and that we were all leaving and we did. The owner ran off to the back room like a coward. I left but I was still stewing, so I went back to confront him and recorded this time. LET'S TAKE A STANCE AND NOT SHOP THERE!!! You'll hear in the attached video that he says it doesn't matter to him. Let's prove him wrong.

    I'm visiting from Cali and I didn't do my hair before leaving…read more Randomly found this beauty supply and its huge! It has so many products and things I've never seen. They're weren't too expensive either. I highly recommend coming here.

    Bella Crown

    Bella Crown

    3.8(4 reviews)
    1.0 mi

    This place was fine. Came here because the braid hair we ordered from Amazon didn't arrive on time…read moreand needed something in a pinch. The selection of braiding hair here is pretty limited. In fact, the hair I ended up buying for $2.99 a bag was THE EXACT SAME as what I was waiting on from Amazon. I paid $18 for an eight-pack on Amazon. Def some major markup... What I liked about this place was the fact that I was not followed or made to feel uncomfortable by racist non-Black owners. The lady who owns the store was actually very nice. I believe the store is rebranding, too. They seem to have some sort of wig specialization, too.

    I don't write many reviews but my experience was totally worth taking the time to write this. I…read morehighly recommend this establishment. Monica and Destiny helped custom make a natural-looking hair unit and extended gentle, yet informative and professional customer service from the beginning to end of the process. Mind you, I went in based on a google search--and searched diligently for a reputable place to find a beautiful wig to mask my recent hair loss. Many women know that when you lose your hair, it is a very traumatic experience. And when you're not used to wearing wigs, it can be quite daunting too. But these ladies helped me--they consulted me, asked questions, and ensured I was happy with the final reveal. And they are reasonable as well. This makes customers want to come back when you're treated well AND find get a nice quality product in the end. Thanks ladies.

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    Beauty Max - cosmetics - Updated May 2026

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