Great massage and are attentive to your needs. Very kind and customer service is outstanding.read more

Great experience! This was my first time getting professionally waxed (bikini) and Kerry was…read moreamazing! I was super anxious and she did a great job at answering ALL of my questions and explaining the process as she worked. I felt so comfortable and relaxed by the end of the session. Plus the results were exactly what I wanted. She is professional, reliable and her prices are very reasonable. Did I mention I got an appointment within 24 hours!?!?! Also the spa is in a great location with a lot of parking.

Love, love, love! Donna and her staff are so wonderful. When I got my first bikini wax from Donna,…read moreshe put me at ease immediately. She's so skilled at what she does I almost forget what she's doing! The space is lovely and very inviting. You will not find a better place for a wax anywhere!

I had an appointment for full leg and bikini wax with Donna. First, the office is beautiful and…read morevery inviting. The receptionist was extremely friendly. Donna is very nice and immediately puts you at ease. I have lived all over the country and in many cities such as Minneapolis, Phoenix and Seattle. I have waxed in all these places and Donna is exceptional! We basically had a nice chat for 1+ hour and I forgot she was waxing my entire leg. Highly recommend! I will be back!

A few weeks ago I went to Pro Skin to get my first ever Brazilian wax. Initially I was crazy…read morenervous, but their website has a LOT of information and FAQs that helped to put my mind at ease. Lenny was a nice guy, and made the procedure a lot less scary than I thought it would be. We talked about music and the weather and it was over before I knew it. It took about 20 minutes, and isn't as painful as you would think it is. I highly recommend Pro Skin. A Brazilian for $40? Sounds unheard of, but it's true. I'll be a repeat customer for sure.

Absolutely loved it here . The owner was amazing . I went to get a Brazilian wax with a Delpilar…read moregel and it was great , not painful , no hair and he's extremely professional . I was very comfortable here and my boyfriend was very happy with the results and how profesional Lenny was as well . Can't wait to come back for another wax !!

Super easy to get scheduled. No wait time once arrived. Great conversation, and the best waxing…read moreever (unlike the joint across the road which shall remain nameless). The waiting room and waxing room were clean and comfortable. Looking forward to a return visit.

Danielle was absolutely fantastic! Had my first Brazilian and she did a wonderful job making me…read morefeel very comfortable! I will definitely be back!

I have had numerious massages but this was my first 'spa' experience…read more Current special is picking an add on at no charge...I picked hot stones. Once I got in the room and had opportunity to speak to my massage therapist....Charlie.... discussing an IT band issue I have had for years I decided hot stones need not be the focus and the IT band should be. He massage comes from a sports massage stand point (but he included other modalities as well) so he had me twisted like a pretzel in the most comfortable and therapeutic way....really it was great. :) He also managed to work in a nice bit of neck work and included Swedish strokes. The IT band work was very soothing the best I have had and I have been to a certified Rolfer who, Im sure, still has nail marks in her table from me. Very well balanced massage with just the right pressure (he checked in often), couldn't ask for more. Disclosure.....I am in massage school and graduate at the end of July so I have a better understanding than some folks. * I just read a previous review which reads like sour grapes....a sample massage is common in the industry when applying for a job and a 50 minute massage is also common in a spa. I can't speak to her other concerns but to say she comes across as unprofessional, in my opinion.

After over three years I canceled my membership, I am sad about it but felt it was necessary…read more The Lancaster location on Oregon Pike is clearly pushing an agenda I can no longer support. I spoke with corporate only to hear they are an EOE employer! That is a garbage excuse. If you were equal opportunity you would care about those who don't agree with your stance. Jessica was fantastic, And it will be a challenge to find someone I really like and trust. I noticed the ratings are not so great for Hand and Stone, Hmmmm.

This is the only high quality EWC that I've been to. Other EWC locations I've been to were racist,…read moreverbally combative, and greeted people with a disgusting attitude. Here, everyone is so kind. Every person that has waxed me has been nice, personable, and supportive. It's the reason why I think the wax passes are worth it.

Not sure what I was expected, and I'm still processing the experience. It was fast and I appreciate…read morethat I could make an online appointment same day. In all truth, it was almost a walk in experience after Ulta cancelled on me last minute. I had the time planned and searched last minute for an eyebrow reshape/wax. The forms to fill out didn't come to my email, I did them there--no problem. Esthetician had wax or something all over her apron and complained about being busy, but otherwise pleasant and helpful. No charge for first time was a wonderful surprise. Obviously not having done my research, it was a pleasant unexpected gesture. The whole experience was fine.

I have gone there 4 or 5 times now and I have loved it every time! Michelle is great, really takes…read morethe time to know your skincare needs. She's very accommodating with my schedule as well. Highly recommend!

My experience with Michelle was beyond outstanding! Went in for a bikini wax and facial, came out…read morewith a full body massage! The massage was part of the facial! Michelle was amazing, and did so much to my skin to make it look like my skin but better. My amazing daughter came along with me, and everyone greeted her and showed her to a place with a fireplace and couches. Michelle turned on the water heater for her, so she could make a warm mug of hot cocoa. When I was done with my facial and wax, my daughter commented on how I immediately look like I was glowing! That's when I knew this place was going to be my holy grail for facials, waxing, and everything in between. Michelle also told me about some of the organic products she used on me, and I bought one to try it out at home. The citrus lip balm is my now my favorite product! If you have time to do something nice for yourself, go to Skinplicity! Everyone there will exceed your expectations, and you will have the best experience you could dream of.

Mrs. Ken & Maya are simply the best. Three years ago, I began going to Mrs. Ken for a Brazilian…read morebased on the advice of a friend who had been working with Mrs. Ken for seven years. From day one, I have not been disappointed. I can understand why women drive from NYC and DC to see Mrs. Ken for their waxing needs. She gives the best waxing services in the mid-Atlantic. Mrs. Ken is detail-oriented, focused, professional, and extremely hygienic. And while her waxes are not painless, there is much less pain than any other professional I've been to in my life (I started getting waxed when I was 14, I'm 43 now). While working with Mrs. Ken she began to gently encourage me to try Maya for my manicures and pedicures. I resisted for a time and then finally gave in. From the first time Maya did my nails, I knew there was no going back. Maya is exceptional at her craft and is pleasant, charming, and creative. In almost 30 years of getting manicures, my nails have never looked better. Maya knows what she is doing and she does it so well. You want someone who gives exceptional service. Look no further than Maya and Mrs. Ken.

Mrs. Ken is lovely but Maya's behavior and unprofessionalism is deplorable. I had an appointment…read morescheduled for Sunday and the place was all locked up. I called multiple times to see what was up with the phone ringing and then completely going to voicemail indicating she closed her phone. Maya did not inform Mrs. Ken of any possible circumstances that may have arisen to postpone my appointment. Moreover, I had to call Mrs. Ken to find out what was happening since Maya refused to call me back or send me a message. It was through Mrs. Ken that I found out that Maya: 1. She already spoke to me; 2. Already did my service; 3. Had confirmed all my information; and 4. Was being professional. If I had already done my service, why would I be there and waste over 30 minutes waiting for a response? It speaks volumes on Maya's professionalism that she deemed a client unworthy of the simple courtesy of corresponding with them and then lie to her employer. Emergencies happen and had I been informed I would completely understand but the fact that lying and making a client be left in the dark is incredibly disgusting behavior that is not appropriate. The upseting part is the fact that if someone can lie like that to their clients and employer, who can speak on the quality of the services offered? Perhaps I dodged a nail infection and I won't thankfully ever know. Mrs. Ken is very kind and nice. I felt bad interrupting her weekend due to this. To conduct business in the manner Maya has is unacceptable to both her and myself. It is truly unfortunate.

SELF CARE isn't at the top of my list of "To Do's" however, there are certain requirements as a…read morefemale, that just NEED to be handled. So who ever said beauty is pain... can step right up to Sugar Bliss because the experience is JUST THAT! Sheer BLISS. From day one, Erica has always represented professionalism, kindness & talent with her services. I have been a supporter of her skills since 2013 & I dread the day I have to seek services elsewhere, due to whatever circumstance that arises. Nothing great will last forever, I am simply thankful I've found someone who ACTUALLY cares & is gifted enough to share with others. I recommend ALL of her services to anyone, the only component I would change is to CLONE Erica, she's so wonderful I can't schedule enough appointments with her. From someone who works in the spa industry, it's appreciated when you find a true unicorn!

Erica is a professional through and through. I've used her waxing services and she makes you feel…read morewelcome and not self-conscious. I highly recommend.