Wonderful service at lord and Davis. They treat you like family. Sarah has the best hands when…read moremassaging the shampoo out of your hair she could put you to sleep it feels so good and makes you so relaxed. They are a full service salon manicure pedicure massage waxing hair color etc.. they even have a small boutique with jewelry hair items and the funniest cards.

Have gone here for a few years now and have never been disappointed! No matter what kind of crazy…read morestyle or color I show Sarah she never disappoints no matter how long it takes to do it, she has stayed well past closing before just to make sure my hair was exactly how I liked it! I have thick and curly hair so sometimes it's a lotto manage but I have never been disappointed with my cuts or colors! Andi is also amazing last time I was there with my 4 month old son he was becoming a bit fussy and in between customers Andj would hold him and play with him for me so I could get a break and enjoy my haircut! They defiantly make you feel like family when you are there. Would highly recommend to anyone!!

I have had numerious massages but this was my first 'spa' experience…read more Current special is picking an add on at no charge...I picked hot stones. Once I got in the room and had opportunity to speak to my massage therapist....Charlie.... discussing an IT band issue I have had for years I decided hot stones need not be the focus and the IT band should be. He massage comes from a sports massage stand point (but he included other modalities as well) so he had me twisted like a pretzel in the most comfortable and therapeutic way....really it was great. :) He also managed to work in a nice bit of neck work and included Swedish strokes. The IT band work was very soothing the best I have had and I have been to a certified Rolfer who, Im sure, still has nail marks in her table from me. Very well balanced massage with just the right pressure (he checked in often), couldn't ask for more. Disclosure.....I am in massage school and graduate at the end of July so I have a better understanding than some folks. * I just read a previous review which reads like sour grapes....a sample massage is common in the industry when applying for a job and a 50 minute massage is also common in a spa. I can't speak to her other concerns but to say she comes across as unprofessional, in my opinion.

After over three years I canceled my membership, I am sad about it but felt it was necessary…read more The Lancaster location on Oregon Pike is clearly pushing an agenda I can no longer support. I spoke with corporate only to hear they are an EOE employer! That is a garbage excuse. If you were equal opportunity you would care about those who don't agree with your stance. Jessica was fantastic, And it will be a challenge to find someone I really like and trust. I noticed the ratings are not so great for Hand and Stone, Hmmmm.

My experience is the fantastic beyond words. I came on a Tuesday evening was a little skeptic…read morebecause a next appointment I didn't know but I tried. Called and set a appt but they didn't have the couples room open so they suggested back to back which I took just in case. Literally a hour they called with great news! A room opened for us to be in the couples room. Come 20 minutes early to browse, look at the spa area. After we paid which includes the massage therapist is really good because when your down, you just want to be done. As we got in our fantastic white robe we waited in the zen area and was served a glass of red wine. Within minutes we were greeted by our therapist we entered the room, given instructions to undress and a understanding what we bought, "deep tissue massage!" After the first half my legs, back, arms, shoulders, and neck was touch I wanted to cry and sleep that's how good her hands were. Lol! The table is heated do no worries about freezing... Try not to snore lol

Best hairdresser in Lancaster! Cayla is fantastic! Perfect atmosphere with lots of services to…read moreoffer. Recently expanded spa.

Actual massage was great, but the wait for my therapist was not. Apparently, the appointment before…read moremine was seriously late, which I would excuse to some degree; however, 30+ minutes is just not acceptable. All the staff we encountered were very pleasant and courteous. Fruit and water refreshment was a nice compliment. The parking lot was nicely tucked away from the busy street. Overall, better than average experience minus the tardiness.

Called them well in advance to schedule an appointment with no call back. When I stopped by…read more(because they are right next to the Best Western where we were staying), the woman took one look at my wife and I, and acted like she looked at the computer screen and told us they were booked for the following day. Things that make you go hmm.

Great massage and are attentive to your needs. Very kind and customer service is outstanding.read more

Great experience! This was my first time getting professionally waxed (bikini) and Kerry was…read moreamazing! I was super anxious and she did a great job at answering ALL of my questions and explaining the process as she worked. I felt so comfortable and relaxed by the end of the session. Plus the results were exactly what I wanted. She is professional, reliable and her prices are very reasonable. Did I mention I got an appointment within 24 hours!?!?! Also the spa is in a great location with a lot of parking.

Serenity is a wonderful place for many different services. They know you, they work with you to…read morecoordinate services and are just all round efficient snd caring. Jamie has been cutting and styling my hair for several years now and is skilled at finding out exactly what I need and helping me achieve it.

I've been going to V for many years now and she does an amazing job every time. She's so kind, and…read morevery knowledgeable so it makes the whole experience better. The salon is very clean and all the staff are wonderful. I would recommend 100%

Luxe salon and spa is a very beautiful place with so many friendly stylists who want to get…read moreeverything right for you and do a careful and great job! I got my hair and makeup for homecoming this yeah here and I'm usually not pleased with my services at other salons but the people here nailed what I wanted!! Scheduling is very simple since they have so many stylists it's easy to get in even with a limited time period! I highly suggest trying this because I did and it's definitely worth it! I'll be coming back for all my styling in future.

Do not go to Luxe Salon. I have never left a review before in my life, but my experience was truly…read moreawful. I get my nails done regularly and have a salon I normally go to, but since I live nearby, I decided to try Luxe Salon and booked a gel builder appointment online. I was really looking forward to it, especially because I'm leaving for vacation this week. When I arrived, the nail tech started filing my nails and asked what I wanted. I told her I wanted a French tip. Her response was, "I don't have time to do that." I was completely caught off guard. I asked why, especially since a French tip would only add a few extra minutes. She told me I hadn't added it when booking. Since it was my first time at the salon, I genuinely didn't realize that was something I needed to select separately. I also don't remember seeing anything that made that clear when I booked. I politely asked if there was a reason she couldn't accommodate it, and she continued to tell me she didn't have time and that I should go somewhere else. Other women who were there getting their nails done even looked confused by the interaction. I ultimately left with half of my nails filed and in tears. When I checked out, I explained what happened to the front desk, and while they apologized, I was told there was nothing they could do. As a professional, I understand that appointments have time constraints and that certain services may need to be booked in advance. But the way this situation was handled was completely unacceptable. Luxe Salon didn't just lose my business--they lost the business of people I would have recommended them to as well. I have genuinely never felt strongly enough about a business to write a negative review before. This experience was that bad. I would not recommend this salon and will never be returning.

This place was fantastic! I got a very short notice appointment for a 60 minute cocoa massage with…read moreLazarus who was very nice and calming to speak to, did a great job of focusing on the most tense parts of my body and the warm sheet/bed, low music, and room lighting made it a wonderful experience. I loved the scent of the cocoa oil/cream used, as well as the fruit water offered while I waited in a relaxing space for my appointment time. Well priced, and they had a small shop to purchase various lotions, makeup and skin care products in the reception area. My only complaint was massage is really the only thing available, no body wraps or nail services, so it's not a full day spa experience. But I would definitely return next time I'm in the area!

I have had 4 wonderful here all 4 times I was put at ease and made to feel comfortable and in…read morecontrol

Serenity Day Spa is an oasis in Lancaster. I had a wonderful massage with Melody. She was friendly,…read moreattentive, and addressed my concerns. This is the only spa I will go to while I'm in the area. Serenity Day Spa is clean, serene, and the ambiance is lovely. I would have never thought this cozy spa would be tucked away in a Best Western Hotel. I'm looking forward to trying out other spa services when I'm in the area again. Thank you for fantastic customer service and amazing services that just melt the stress away. Make an appointment. You won't regret it.

Not my first time here and not my last. Amazing experience. Melody is a wonderful professional who…read moreis very attentive to providing an exceptional massage. She is very skilled. Definitely cannot wait to come back.