Friendly sales people, store clean and organized with lots of selections. Convenient location

The store is organized and they have a great variety of hair care items for all hair types and textures. The cashiers are friendly. The store adheres to proper Covid safety precautions. Yesterday, while shopping in this store with my daughter I felt profiled. It was Sunday, so maybe it was the leggings and shirt that led the person who watched me and my daughter so closely to think that I should be watched...it was an uncomfortable experience. I only purchased a few items because I was in a time crunch but I wont be back. I have no need to spend my money at places where I am not treated fairly or where I am perceived as a "person to watch". I would avoid shopping here if you are a person of color there are plenty of other options. I will shop at another beauty supply store that does not perceive me as a problem customer. It was such a odd experience because the cashiers are people of color but perhaps the owners or other store employees still profile...... read more

My first time here since the pandemic began. They require mask. They provide hand sanitizer. They do temperature checks and they enforce social distancing. An array of beauty products are available at this location. Neatly organized and pleasant to shop. The young lady that checked me out was very efficient and polite. read more

Please Read!!!!! I purchased a Red Pro hair steamer from Beauty4U. I had the steamer for exactly one week and hair the steamer stopped working. I kindly returned to the store where the manager had the nerve to tell me that this was my problem and he wouldn't give me an exchange or refund. I was so upset, I sat and my car and cried. Then I remembered what my mother taught me. Always put big purchases on your credit card. I called my credit card company and filed a grievance against the store and quoted the information from the Maryland Attorney Generals page and I got my money back through them. I am only posting this because for some reason, some (not all) Asian American stores do not respect our dollars. Please take heed and know your rights because I think that most of us never follow up and file grievances. If you buy from this store, please use a credit card (no cash). If you use cash you will have to go to Prince George's Counties Consumer grievance system and you still might have to still take them to small claims court. I fought them through my credit card company and won and you can too. Don't go through the BBB.org This store doesn't reply to complaints. We need to fight to show that our dollars matter. This will only work on defective items. Please check the Maryland Attorney General's Page....you have the right to return something that is broken. read more

Patrons be cognizant: On two separate occassions I was overcharged on my purchase. Had I not been paying attention, I'm sure the money would've been pocketed by the cashier. The cashier was not apologetic or remorseful for her mistake. Mistakes happen... Twice, though? I know I don't pay attention to the receipt all the time, so this review is for those in a rush... Just pay attention. Disclaimer: The store is beautiful. The items are organized, and although they don't have a great selection on natural hair products, you can definitely find a substitute for what you need. This rating is not reflective of the store or its products. read more

Terrible customer service. I was looking for hair bows and the cashier told me they didn't carry them. I asked for a manager, and Mr. Park said they did have them in aisle 8. I asked him to show me specifically, then he points at a rack and tries to walk away. When I asked again where exactly they could be found, he began yelling at me and saying they didn't carry them. It really wasn't a big deal and since this store is so close to my home I asked if he could order some and he told me no and said to leave! I was shocked by how horrible Mr. Park treated a customer. read more

I would rate the star below the 5 but that isn't an option. The receipt clearly states that you can return/exchange or receive store credit however Yung Park they identified store manager did not return/exchange the item. She insisted that the item was not purchased in her store despite the item being in the store ( see photos). See attached receipts where the items were purchased at her store on Friday, September 16th. Horrible customer service, lack of product knowledge and not honoring what is on the receipt. I will not purchase here ever again. read more

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That girl with the exaggerated weave, lashes and nails needs to go... or work in another section besides the wig section. She lacks customer services knows when to appear as if she's working and shops on company time when she should be helping the people that she leaves standing around, not near management. She has no extensive or basic knowledge of products she wears (wigs) or sales so she needs to be trained again. Last week she had a lace front pulled down so far on her forehead it stopped near her eyebrows. She also sets up little old ladies and sold an 80 year old lady a #1 black wig and somebodies mama a honey blonde Jerri curl wig in 2013!!! the wigs are marked up higher then the market value and online price x 3. so if a wigs value is really worth $10 expect to pay $30 or more. go online and to the capitol heights location if you want to save time and money. But besides her all the workers both Asian and Black men and woman have been pleasant. After 4 encounters with this girl out of 6 visits, I purchased 2 times and all other times left the store to returned to a Capitol Hill beauty supply read more

I really like the rewards program at beauty 4 u. The more you spend, the more you earn toward future purchases. The store is always well kept and fully stocked BUT the prices are sky high. Sometimes you can find good deals on wigs but some of the items I frequently purchase like Jamaican black castor oil, Shea Moisture, Carol's Daughter and Kinky Curly Knot Today products are at least $3-5 more expensive here than at other stores, which means I never buy them here. Maybe this is because these are more natural hair products (no sulfates, no parabens, no mineral oil, etc) or they're in high demand, I'm not really sure why they cost so much here. The makeup selection is good and they have really good pricing on perm rods, combs, brushes, etc. Just look out for the severely overpriced items because they are many in this store. I will continue to shop here for certain things but I know better than to buy others. It is what it is, ya know?! read more

Called to find out how much a canvas wig head was and they refused to tell me the price. WTF I then asked to speak to a manager who told me they do not give out prices over the phone. I shop here on a regular basis and will never go to another Beauty4U store again! What kind of customer service is that? TERRIBLE! read more

This is a different location, with the same owner... but, lower prices. Yes, I know $1 savings on a pack of braiding hair may not be that big of a deal; but, when you have to purchase several packs, those dollars in savings amount to what could be spent on lunch. I'll always want to save $$$, so that I can spend it on food! Anyway, this location is large, with (dare I say) even more of a variety of products than one of the others I frequent. The customer service is great, and the store is neat/organized. Who has the lowest prices that I've (ever) found on pure shea butter in the DMV? That's Beauty 4 U! Note: When signing up for a membership card, it is only allocated to one location. If you want a discount/future savings, then you must sign up for a separate card for each location you visit. read more

I want to like this place, really. I think my problem is that it's just too big and bright. The closure I got there was sub par but the weave was at least adequate. They never have the color braiding hair I want and I ask every few months for that same color and yet they haven't stocked it. The beauty supply (a smaller one) down the street in mitchellville plaza, when I asked for that same color, the clerk told me he would order it and it was there the next day. The good thing is their incredibly simple rewards card! That's the only reason I continue to step foot in there. read more

HUGE superstore with every beauty supply you could ever imagine for "black hair". What is "black hair" anyway? Huge spectrum of course, and they cover it all! Lotions, potions, gels, curlers, clips, combs, brushes, extensions, wigs, hair color, perms, hairdryers, curling irons, and high-end shampoos and conditioners. Don't forget the plethora of cosmetics, nail polish, hats, socks, flipflops, and costume jewelry. Goodness gracious. And if you are like me and like to read every single ingredient in every single product, you'll be in here forever if you don't arrive with a plan. I never arrive with a plan. I end up playing this 'game' of finding 3-5 different products in different price ranges that have the same ingredients in the same order. This makes me happy for some reason. I always feel like I've "won". Won what?! Nothing. Just more money out of my pocket. But this gives you an idea of how much product they have in stock. They even carry products that are more popular in other countries, so if you are newly emigrated to the area from outside our borders, have no fear - Beauty4U probably carries it, which is pretty cool. Definitely worth the trip - just come with a list or plan otherwise you'll be in there forever! I have been to almost all of the Beauty4U locations. This one is my second favorite! The lighting is awesome. It's so organized and well-lit. Everyone is so helpful. Definitely stop by...with a plan. read more

I decided to leave a review after my experience today. Now I have been to this store on a few occasions. Today I was passing time, waiting for my dog at the groomers. The main issue I have with this wig store is their prices. They are marked WAY higher than the same styles you could easily find online. My other issue is this -- who charges $1 for a friggin wig cap? If you buy a wig its free. It's an irritant but it also shows just how money hungry they are. I left the store without paying for a wig cap and also without buying anything from them. Both asian ladies working the counter pretty much ignored me. If you don't want my money fine. Trust I will not be returning to that store. read more

I've been to this Beauty 4 U store 3 times. I purchased 2 wigs. The first wig got a little wet on the edges from sweat. The hair became so frizzy I had to throw it away $65 (lasted 2 weeks). The second wig doesn't even look like the wig I tried on. There's a little trick they do that nobody notices. The lady always gives you the pack to take up front to pay without the wig. I guess she thinks we'll steal? Anyway, while you're paying she's in the back switching the wig for a cheaper version of what you picked. Yes! The wig I ended up with is a mess! The hair is thin, shredding and I'm not even going to wear it. Another wasted $50. The nice wigs cost $200-$500. Really? Also they're selling these new wig caps that are better for your hair? How many years have we been wearing stocking caps. I'm just saying don't drink the koolaid! LOL! I won't be going back there. read more

I like this location. The staff is pretty helpful. It's always clean and they have a larger inventory. They sell a certain product I can only find in Cali so I'm a frequent customer. Prices are your typical beauty supply prices...overpriced. I like that they have a rewards program where you always get something off your purchase. read more

This is the "Disney World" of beauty stores. It has everything you could possibly want, and the prices are not too high for me. The staff seems always friendly, helpful, and upbeat. read more

The wig/extension prices are entirely too high. I purchased a wig from them and the lady told me they ran out of that particular COLOR so I trusted her to hand me the same wig in the color that was available, got it home-totally different TEXTURE. The second wig I bought was itchy. It looked ratty and tangled within 2 weeks and I started developing small surface scabs around my edges. It was a $63.00 lacefront---OVERPRICED. Save your money, STAY AWAY FROM THE WIGS. Everything else is good though. The weave, the products the cleanliness etc. read more

Disappointed. I used to be in love with this place (I've been an avid shopper there since 2011 and would visit AT LEAST once a week if not, more often.) but ever since I got a membership last year, their wigs have been getting more and more expensive YET the quality is worse than ever before. They used to sell inexpensive wigs for $9.99 but for some reason stopped selling them in November of 2014. I honestly believe their trying to squeeze as much money out of their costumers as possible. there was a particular half-wig I used to buy for $24.99 and I bought it every two weeks (because unfortunately, sometimes the wig was matted and unkempt in the bag in came in) but then one day as I was paying the lady at the counter kept saying it was $29.99 and then when I told her she was wrong because I was definitely aware of the price before choosing it she would apologize but then next time I went there she made the same "mistake" again and it felt like it was deliberate this time. then the following week I went there 2 weeks ago the wig price was mysteriously raised to $30 (and I eventually discovered the exact same type of wig cost only $19.99 in another beauty supply not too far away.) I'm very disappointed that this store has chosen to overcharge its customers while depriving them of adequate quality products. I'm sad to say that I won't be returning anytime soon. read more

So, I have been coming to beauty 4 u since 2005. The first one was is on Livingston Road. I have spent thousands of dollars with this establishment and sent hundreds of customers. I have been styling hair for 20+ years and patronized them to the fullest. I bought 4 packs of synthetic 8.99 Janet collection Bohemian Locs and they were too small. I proposed myself to take them back but lost my receipt. I had never returned anything in the whole time of shopping with them so, I didn't think that because I was literally 4 days over the return policy that they would refuse me. I took the hair back and they told me no. They actually looked up my account and saw that I frequent their store and the hair was purchased from them and it was unused and opened. This angered me because I wasn't asking for money back just an exchange. The hair totaled $26. I am highly offended because we are the reason they are in business especially my sistah's. Without us they have no store. And clearly they are not hurting for $26. These billion dollar establishments make all this money and then treat their customers like trash. I will never and I mean never step foot in beauty 4 u, nor will I refer anybody. They don't care nothing about us. We as women should not shop there for at least a week and show them what it's like. The sad thing about it is, we would never be able to go into their country and set up shop and then treat their people like trash. read more