I recently brought my car into Honda Cars of Bellevue because one of my tires was slowly leaking…read moreair. Since I had replaced all four tires within the last three years, I figured there was still some warranty coverage left. When they looked up my information, the service advisor initially told me my tire warranty had expired in April. I had to correct him because I remembered getting a flat tire around the Fourth of July last year, so I knew the timeline didn't add up. Thankfully, they double-checked and found that the tire was still under warranty. The biggest downside was the wait. I had already arranged for someone to pick me up, but I was told my car was already on the rack and that I'd be out of there soon. Because of that, I decided to stay instead of leaving. Unfortunately, I ended up waiting about an hour and a half in the lounge when I could have been home or getting work done. To their credit, the staff apologized for the delay, and the repair was completely covered under warranty, so I didn't have to pay anything. While the communication about timing could have been better, I appreciated that they honored the warranty and made things right in the end.

Brought my new Honda Accord 6 months ago & brought it in for a oil free oil change and tire…read morerotation which you get at no cost. I specifically noted this with service writer, and he checked the cars miles at only 13,800 miles and said we are good to go and pick it up in an hour. Went to pick it up and received a Bill for over $118.0 Dollars? I went to finance and complained, and they basically said there is nothing you can do. Totally a bait & switch Don't trust them or get it in writting.

I would like to start by saying Lyle Ward was AMAZING! There is a reason why he has been with the…read moreBeardmore family for over 50 years. I was looking at buying a new Corvette and Lyle was able to take me through the whole experience from the pre-test drive briefing on the vehicle, test drive, post-test drive debriefing and Q&A, and purchase. He knew the vehicle inside and out - including all of the electronics and OnStar setup. He was able to answer all my questions. Absolutely ZERO pressure! I could feel that he loves his job - he even personally touched up the new vehicle and removed the plates and various window stickers from the old one - his genuine enthusiasm was refreshing. To top things off, Karen Smoot had all the paperwork prepared and made the final purchase a breeze. Special thanks to manager, Tom Howard, for making sure the experience happened. Truly a great experience provided by a team of professionals! I would recommend Beardmore to others.

3 hours and 30 minutes to do an oil change, air filter, and tire patch. Normally this wouldn't be…read morean issue since they were noticeably busy, but they checked in a walk in drop off before my vehicle was checked (I scheduled this appointment 2 weeks in advance and sat in the waiting room the entire service) Additionally after 2 years, they've implemented new polices that weren't on my last oil changes. New 3% charge on credit cards and removal of a military discount. There is just no incentive for me to continue servicing my vehicle at this dealership.

Bought my Rav4 5 yrs ago; all went very well, I was very pleased. Hav kept up service appts. since…read moremy purchase. Hav dealt with Arturo many times-he is very matter of fact, has a very flat affect and NEVER smiles when dealing with me. Recent service appts-he is not at all eager to plz me-tge customer-he is just mechanical. On servicing my Rav this week, I requested a part be ordered for the roof. Recv'd a call today that part was in-did I want to schedule an appt-I am then told- o appt on Saturdays for this type of thing- has to be done M-Fri and before 3pm as a certain technician has to be there per Arturo. I work M-F, 7-4pm- so in order to get this part replaced, I am expected and required to take off work! Seriously?!!! So I am expected to loose pay from work and inconvenience my job for them--how does that work? Will they be paying me for list wages? Not happy at all!!!

DO NOT GO HERE. This…read moreis an update review: I purchased a used vehicle from Corwin (Salesman was William) and when I asked if there was any history of crash or other damage to the vehicle, the salesman waved the, in his exact words: "very clean" car fax in my face and told me that was all he could possibly know about the vehicle. Drove the vehicle home, front bumper fell completely off of it. Corwin refused to do anything about it, which I finally consented was fair, being as it was a used vehicle which I bought "as is where is". Upon closer inspection, the vehicle had a laundry list of issues. Two months later, I went to a local Toyota dealership to have some routine maintenance done, and was very surprised when they pulled up the TOYOTA service record for the vehicle and informed me that it had a service record as long as my arm, which included multiple removals and replacements of the front bumper and grill, DONE BY CORWIN AUTO. Do not do business at Corwin auto, they are crooks.

Five stars for AJ, he was professional from the start and I recommend his service to my friends and…read morefamily

Single dad of an 18 year old daughter who is about to head off to college 3 hours away. We have…read morespent the last couple months looking at vehicles that would be a "good" college car for her. Buying used was NEVER an option. Why buy a used car with a limited warranty when a new car with a full warranty was just a few thousand more After seriously researching at least 4 different types of vehicles and multiple dealerships we found our way to Woodhouse Mazda in Bellevue where we met Antonio Gaskill. We told Antonio what we were looking for and when we were looking to sign the paperwork Three things. Safety, reliability and to have my daughters name on the loan and title. We test drove a CX5. One model up from the base model and it has every safety feature we wanted plus a few more. Plus, after talking to the insurance, because of all the safety ratings that come with Mazda, insurance on a new vehicle would ONLY go up $75 a month. My daughter also wanted a white or near white color. None in stock, Antonio did tell us that there were a couple due in within a couple weeks There was NEVER any pressure. Antonio did a great job of keeping in contact and letting us know that a white CX5 was coming in. Today, about a month or so after meeting Antonio, BOTH my daughter and I signed the paperwork on a 2023 CX5. As an 18 year old, she is on the loan! That's a big deal to me and will benefit her going forward in life. Thank you Antonio and Woodhouse Mazda for working with us literally meeting each of the three requirements that we had!

If you want rude, unfriendly, & unhelpful customer service, this is your place! This is the second…read moretime I've taken my car in the last two weeks. The first time they didn't fix the prime reason why I made the appointment and just fixed a recall issue on the car. They sent me off and told me I had to make another appointment. I made another appointment, took the car in and they had cancelled my appointment because they "needed to order a part in" which wasn't even what I needed fixed. Again--rude, unhelpful, & unfriendly. I decided to leave and never go back. They must only hire $@#holes at this place.

Professional, speedy and got the job done! On top of these, they serviced our car (from another…read morestate) without charging us, since it's still under warrantee.

I was recommended to this dealership by my sister who had a good experience purchasing a car…read morethrough them. Azim was very helpful and knowledgeable about all of my vehicle questions. I did get my car through them and would come back again in the future.

I had been looking for a car for my 16 year old son for a couple weeks and had a terrible…read moreexperience through that time. However, I saw this car on Facebook Marketplace and reached out to them, not knowing it belonged to this smaller dealership on car alley along Fort Crook and turned our experience around. My son and I showed up and were greeted immediately by Obaid before they were about to close. He kept the store open while we test drove it and waited for us to make our decision without pressuring us in any way. He walked us through the purchase process and less than 30 minutes later, we were on our way with my son's first car. I can't think of a better experience I've had at a dealership. Definitely recommend this place!

Duane and the Beardmore team were great to work with and their straight-forward approach to car…read morebuying was a refreshing experience for my wife and I.

3 years of being a bigger person and I have reached my limit with Beardmore Chevrolet service and…read moretheir Hyundai sales department. Background info May 2022 I had been eyeing a 2018 Acadia Denali listed for $36,500 on the website that was metallic purple undertone. I called to ask if it was available still and we headed to look at it. Brianna Serrano was the salesperson I spoke with on the phone and continued with after arrival. My first words were it looked different in the pictures as I drove into the lot to a Black Acadia, running ready for the text drive. She asked my name as we walked in and took us right out after 2 minutes for the test drive. The rims were trashed and minor interior issues. We tried to negotiate after a normal test drive. Slapped with the " certified pre owned, can't be negotiated" line. I had an off feeling I didn't listen too. She took us inside and retrieved the auto check on the vehicle. It clearly states 1 owner, no accidents, as I still have the paper copy from then, on surface level it seemed like a good deal. She ensured me the owners just brought it back prior to me coming in. As they were driving the car and loved it. After buying the car outright, as well as a 2 year/100,000 mile limited power train warranty that I would be thankful for in the future. They gave me a key and said there was a second set I could pick up from them another day as the owners still had it. After back and forth they couldnt find the key had me bring it in to beardmore Chevrolet service for another key, free of charge for the inconvenience and a $100 service credit. June 11th 2023, the transmission is shifting hard under load and we scheduled our appointment at the service department the next day. We dropped it off waited a day and got the confirmation the transmission needed replaced. Due to the warranty we only had a 100$ deductible and used the service credit. The only issue was there were no loaners available and I waited on the list for the entirety of the repair. They told me I was getting the only transmission available in the country. After going to pick up the vehicle they told me the warranty I purchased was now a 1 yr guarantee warranty. Sure enough the transmission went out again nearly 11 months later on June 19 2024. We tow it back in for service they diagnosed it went along with the repair. After the work was done they called me to approve a gas charge so they could do the test drive. And said I could pick it up shortly. I received a call I couldnt pick up the vehicle because the transmission was still acting up they ordered another transmission and start all over. Again no loaners waiting on a list. After calling for updates 1-2 times I was able to pick it up on July 5th right before close. I went to pick it up and after I walked out to the car they locked up behind me and my dash is lit up like a Christmas tree. ABS, traction control, stabilitack, and tire sensor lights were all on and I no longer had AWD. ​​After doing our own research and getting second opinions before taking it back to them a 4th time ,just to get slapped with a large bill. We took it back Jan 2024 for the lights expecting them to offer some sort of solution. They quoted to buy it back for only 15,000. Tried to sell me on a hub and said the mechanic "cleaned it up"and wanted us to replace. The last time I left spending more than 600 in parts and labor. They can't own their mistakes when installing the 3rd transmission. They have been pulling wool over our eyes and when we have called to complain and speak to the shop supervisor we are told they will call us back on a time to come in for a meeting and never called us back. Lastly I was in an accident that was reported. In checking we found two accidents had been reported. We didnt belive it and pulled out our paper work. Hmm one owner, no accidents. Less than a year and a half later my lights all popped back on since getting the car back after Jan 2024. So I took it for an estimation for trade and were then again assured two accidents were reported. There is more but this book is already too long. Be careful and do not do business with any beardmore businesses.

Warning! unfortunately we have not had a good experience from this dealership after buying…read moreseveral vehicles over the years. I recently got taken in by the 0 percent finance offer and rebate offers advertised. once in store I was told I could only have one or the other which is common, however my vehicles value 2017 Ram which blue book trade was 17-21K. They further said well since we are giving you 0 percent we will offer you 12K trade in. feel free to look this up. Apparently you are just a number to this location. Sad but after years of being customers we will go somewhere with better customer appreciation. I will ensure all my family and friends are aware there are many dealerships that will not play the shell game. this used to be a great place to shop.

If you use their service dept you better get a second opinion on any work they recommend…read more Wish it had been a better experience.