There no other place I'd take my car. Great customer service, very fair and reasonable pricing, and…read morefast efficient service! Thanks again!!!!

AAA+! Ed and Adam are awesome! I've brought my older vehicle here several times for maintenance and…read more"emergency" fixes. These guys are true professionals. They were recommended to me by a friend and coworker and I'm so grateful. They are super fair priced, stand behind their product and service, and really care about their customers. They explain everything (give options) and never try to "add on" services. I couldn't be happier with them. They get me in fast and have great communication. They give me a quote and stand by it. Super friendly and trustworthy...I'm from a small town and am so grateful I was able to find the kind of personal service I get back at home, here in Omaha.

This company never reached out to me. They did not bother with even a courtesy text or call back…read more Can not in all honesty recommend this particular firm.

Needed a jumpstart, he came quickly and got me back on the road. Excellent service. And the price…read morewas amazing compared to others I called, couldn't be happier. Thank you 402 Mobile Mechanic & Roadside Repair!!!!

I don't come in here too often anymore but I visited this NAPA Auto Parts with my dad recently so…read morehe could pick up a couple air filters for his vehicles. We walked in, waited in line, and my dad told the employee the year, make, and model of the vehicles and what he needed and the employee quickly looked them up in the computer and got the air filters for him pretty quickly. The transaction was quick and easy and the employee was knowledgeable.

"Tank is full." No solutions offered for their failure to provide an advertised service.read more

Can't even mix paint on weekends. Absolutely useless, only one employee can do this and he only…read moreworks Tuesday through Friday. Train your people.

This is my go-to auto parts store. Every time, and I do mean every time I have visited, I have…read morereceived the best customer service. Thank you!

Will not take anything back without a box, even though you have the receipt. So essentially, I paid…read more$210 for a box cause I could not return the item. Most stores take items back with no questions asked. Not NAPA!!!! Their storefronts are dying dinosaurs and now I know why!!!

I purchased wiper blades. Their employee assisted me in getting the correct blades. It was not…read moreuntil I went to put the wiper blades on to my vehicle did I find they sold me the incorrect size. I came back to have them exchanged. They refused service when their oldest employee Desi assisted me. She then proceeded to call the police. I waited from 4:10pm until 5:00pm. They no longer have that part # available. Pretty piss poor service. I guess I better go dig up my receipt. Not once would they take my name, credit card. Wow Now I am banned from all NAPA Stores and will be arrested for trespassing.

I brought my car in because the AC wasn't working, and Lucas Auto Lube & Service helped diagnose…read moreand repair the issue. They replaced the compressor and condenser, recharged the AC, and explained everything clearly. The staff was professional, honest, and respectful throughout the process. The pricing felt fair for the amount of work done, and I left satisfied with the service. I would definitely recommend them.

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

These guys are absolutely on the level…read more Small mom & pop operations like this are far more likely to do good work and I don't think I have ever met anyone that has delivered more than Joe. I got a 2001 Chevy S10 with 93k miles on it a year before. Starting a new career in IT contracting, I figured it'd be a good idea to get my beloved little rustbucket looked at. This thing was, not just abused, but neglected for several years. Joe found every last problem with the motor. The sheer scope of issues with it that Joe managed to find and repair is insane. Thank goodness I had a nest egg saved up just for such an occasion. They invited me right over to the lift to see the problems with my own eyes. When I turned the truck in the next day, they were even kind enough to drive me home since I lived in Bellevue. Not just that, but when the truck was finally done after discovering even more issues (namely a timing chain so loose it's a wonder the truck ran at all, with the valves a full eighth of a rotation behind the crankshaft) and repairing them. It was held back for another day due to starting issues traced back to the timing sensor, something he insisted on eating the cost of due to how long it's been in service (about a week). After that they were happy to pick me up. The truck since then has been running like an absolute dream. I've driven 450 miles in the span of 3 days working all across Western Iowa/Eastern Nebraska, about a hundred miles out from the Omaha Metro at max. I cannot thank them enough for their incredible quality of service, mechanical and customer. I will not trust any other mechanic until I'm forced to stop going to Joe's.

Awhile back Joes wife cries in my arms that my windshield was broken overnight in their parking…read morelot. She said they would fix it for free. The next day Joe refused to fix it. Joe is a crook. If you are a Veteran stay away.