I stayed at this RV park last year in the tent area, and returned with my trailer for an extended stay. This park has an excellent club house area with a full kitchen and six showers for campers to use, as well as a laundry facility with reasonable prices. The owner of the park, Rocki, is quite nice and very accommodating. She even allowed me to plug in my car so it would not get a dead battery while I waited for an RV slot to open. The park has a beautiful view of the sunset from the West side, and is located very close to the City Of Grangeville
The problems begin with the staff that is at the desk all the other times. The housekeeper, TJ, is close to completely incompetent at the desk. She also intentionally blocked both of the spaces next to the charger I was told I could use until my space opened up. Not one space. Both of them. On purpose. Then said ,"Oh I just pulled in real fast this morning." Her vehicle was blocking both spaces next to the deck for over 3 hours. I still managed to use an extension cord, but this left only 2 vehicles in 3 parking spaces. No consideration to those who would need those spaces to use the laundromat.
I had to request the amount for the rent 3 separate times. She has no answers, and must check with the owner or manager for every single thing she does. It would be better to have no one at the desk at all, which is what you will find the vast majority of the time. When I did finally find out the amount of the rent, I told her I would go into town to get the cash to keep everything on time and would be right back.
When I returned 10 minutes later with the rent cash, TJ was still on the phone. She paused her call for a moment and asked me if I needed anything. I had just returned with the money to pay the rent, as I said I would 10 minutes prior. I responded, "Yes, I need to pay you." TJ went into a fit of hand gestures that she was annoyed... because I had returned to pay the rent as I just said that I would, and resumed her call with me standing in the office.
At that point I was done dealing with TJ for any park business, and requested to speak to Rocki, who I had made the arrangements with before moving. I was informed she would not be returning until Thursday, 4 days later. That's fine. I returned to my tent with the intention of speaking to her later.
TJ went out of her way to come over to my tent with another nasty attitude, stating that Candy was the manager and I would need to speak to her about any issues, essentially to prevent me from speaking to the park owner. I informed TJ I did not want to deal with her for any other park business, I did not appreciate the rude attitude, and that I would speak to Candy about the incident later since she was responsible for the behavior and conduct of her employees. TJ denied doing anything wrong, and blamed the entire situation on the guest, and continued her terrible attitude. A complete failure of customer service.
The entire unwelcoming experience has caused me to look for another RV park for long-term stay. I have been pleasant during my stay, and even took trash to the dumpster for TJ when she was busy with other things without being asked because I enjoy helping others. Because a guest will not put up with incompetence and a rude demeanor, they have no issues blaming their poor service on the guest rather than take responsibility for their lack of customer service training.
To make matters much worse, the manager, Candy, attempted illegally ban me from the park on 7/19/22 without notice because I wrote this review, and prevent me from returning to my trailer and property under threat she would call the Sheriff. Potential customers need to be aware of this blatant violation of landlord/tenant law, which requires good cause, filing of proper paperwork, notice to be given etc. None of this happened. I was notified when I went to pick up a package that had been delivered by another employee.
I was also informed by the owner that if I removed the review I would be allowed to stay there again. This is a major violation of Yelp's terms of service, which states in section 4 that businesses agree NOT to:
*pay or induce anyone to post, refrain from posting, OR REMOVE REVIEWS, or otherwise attempt to circumvent Yelp's Recommendation Software (defined below) or fraud detection systems; (From Yelp TOS Page)
From Idaho.gov regarding tenant/landlord law:
UNLAWFUL EVICTIONS
Landlords may not engage in any form of self-help to force a
tenant out of a rental property. It is unlawful for a landlord to:
1. Fail to provide proper notice;
2. Fail to allow time for the tenant to pay the overdue
rent or comply with the lease;
3. Shut off the utilities;
4. Change the locks;
5. Confiscate the tenant's property; or
6. Do anything other than institute lawful eviction
proceedings
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There is a very serious problem with the management of this RV park. read more
