Janelle did a wonderful Job on our very old rug. It's a slit weave and had high traffic areas that looked really dirty. Spilled blueberries had also left a stain that is gone! She also recommended a repair person for the end that was fraying. Amazing and reasonably priced. And she and Anthony are a pleasure to work with. read more

Bear Carpet Cleaning is fantastic. Their service technician Noah showed up on time and made our 30 year old plus carpet look brand new. He explained every step of the process before starting the job and he treated our house like it was his own. I highly recommend them. Their prices are reasonable and it clear that they really care about their customers. read more

I've had six oriental rugs cleaned so far and Jeneill has been absolutely the best in her attention to detail and commitment to getting that fringe bright! Everyone is very accommodating and Anthony has been helpful in patching a couple of spots that were frayed. I save a little by bringing my rugs in so the price is right for freshening my home and softening my floors. read more

I love this company! I have used them for YEARS. Before I found Bear, I had horrible experiences like, having a window broken and the company not wanting to claim responsibility and always doing the minimum work with each company. Not Bear, totally does a great job each and every time! I highly recommend this company. (Tried to add Value but could not get it to add) read more

Had an outstanding experience. The guy that cleaned my carpets name was Noah. I highly reccomend him! He was extremeley friendly and fun to talk with. Not to mention he did an amazing job on my floor and reclyner! Didnt take him long and i never got the feeling he was in a hurry. The man was very patient and very good at his work! My carpet looks AMAZING! As well as my reclyner! He took out the smell and stains! Highly reccomend! I didnt take a before picture but i really reccomend him. He does good work. read more

Because we have dogs, we need our carpets cleaned regularly. We had ours done yesterday. Dry today and look great. The job was handled professionally and timely. I would recommend this service wholeheartedly and will certainly ask them again next time. read more

For me, service providers, particularly those that come to your home to fix something, install something or clean up your messes, heavily slant positive or negative, there isn't much in-between. If a company meets the quoted arrival and performs the job without obvious incident, they're five star, I'd call 'em again. In the case of Bear Carpet, they were maybe 45 minutes late, but they called to let me know they were a tad behind schedule, and in the end, the carpets of our three teeny bedrooms came out plush and bright. I'll note that we paid full price, which came out to about $125, far more than a Groupon deal -- which is what we've used in the past. We called 'em on a Sunday night, about 6pm, and the owner said he could schedule us for the next day. That's pretty sweet, certainly not what you'd get from the competitor who offers a dirt cheap internet deal and schedules you out a month later. I thought the technician was thoroughly trained and careful to point out the tough spots he was working on, and he cautioned us to keep our cats off the carpets for a few hours, because yes, some of the chemicals involved can be harmful on paws. I'd lean four stars on this if only because I didn't get any bells with my whistles, but that's a little extortion-y , so no, great job, guys. I'll consider hiring you for some tile cleaning in the future, too. read more

Another great great feature of Bear Carpet is that they primarily use only enzymes. I have offices in a wellness center called The Source as well as small furnished apts. Frequently tenants of both are concerned about chemical cleaners and odors. So I can always trust Bear Carpet to do the job. I called and an employee of Bear Carpet, James Wright came out to clean my office furniture and rug. He was friendly and gave me a good deal. Also, to my surprise, he got rid of a long term stain, that I assumed was something I just had to keep hidden. And, no left over chemical or perfume odor. Because of the successful cleaning I thought Id attempt to clean a light colored couch set in an apt that just turned over. I was afraid that the set was a goner, that I would have to look for a new one. James came out. Cleaned as good as new. Thanks Bear Carpet. Thanks James. You are the best. read more

So far not good! Carpet extremely wet. They are bringing a fan. The last time we used the company they did a better job. They also scratched our porcelain toilet on both sides when cleaning the bathroom. The owner is supposed to come by tomorrow. I will update as the situation is addressed . read more

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They scheduled someone to come by the same day. I had an emergency. Eli came and was friendly, professional, and seemed to know what he was doing. I didn't have the entire room done, so he got a discount for me. Thanks Eli! read more

Jeff and Quentin were polite,responsive and knowledgeable. They acknowledged the immediacy of my pet accident problem and put together an action plan to get the job done. Very pleasant to work with Thank you! read more

Jeff was at my door within 20 mins of my call to get my dirty rug! My dogs had really done a number on it. This was a handmade rug and it was huge and a pain to move. Jeff offered to cut it into two, smaller rugs for a nominal fee. So I did. The binding looked great and you'd never know these were once one rug! The rugs are spic and span and some of the loose parts have even been repaired. They were delivered to my door by an adorable young man named Quentin who was prompt and polite. The service took some time as they were very busy for the holidays. And I paid quite a bit for this service, but it was well worth it. Thanks so much guys! read more

Bear Carpet came and cleaned our carpet on our stairs and our upstairs carpet. We have lived in our house for 6 years and have never had our carpet cleaned. It was FILTHY!! This company was great. They were able to get out all of the stains and dirt and our carpet looked beautiful after they were done. And on top of that, they showed up on time, were friendly and very knowledgable, and professional. I would HIGHLY recommend this company. read more

We used Jeff at Bear Carpet to have our house and office cleaned. In our home he took care of the carpet and tile. We have a 3 year old home with 3 boys and 3 pets. I was surprised at how well everything turned out. He got rid of some pet stains and our grout came out like new. He was very professional and took his time to make sure it was done right. We had him clean our office shortly after. Our office has not had the carpet cleaned in over 3 years and we have 25 employees. We thought we were going to have to replace the carpet but Jeff and his team got the carpets looking almost new. He even came back to touch up a few spots that were very worn. We will be using bear carpet again. They are fair and Jeff makes sure its done right even if he has to make a second trip to treat a stubborn stain. read more

I read all the reviews and was expecting an awesome carpet cleaning experience. I was told by Jeff that the furniture would be moved (the guy that came out, Daniel, didn't want to move the furniture. He kept trying to say he was only going to do the carpet that was accessible. Only 1 guy came out and I wanted him to move the sofa, tables, etc. but with only 1 guy, I had to move those items with him. He didn't want to move the sofa, sofa table, TV stand). Jeff told me baseboards would be cleaned (Daniel didn't clean the baseboards). Jeff said the carpet would be gone over with a clear water rinse to get out all the sticky detergent. (I can't tell if Daniel did this or not, but after walking on the carpet and then on my tile and laminate floor with my shoes, my shoes were sticking to the tile and laminate.) The carpet looked good (the parts Daniel did) when Daniel was finished, but like all the other steam cleaners I've tried, after a couple of days, the carpet looked dingy and soiled again. I have an area rug over most of the carpet in the living room Under the area rug, the carpet is clean and you can definitely see where the dirty carpet starts when the area rug is lifted. You can easily see the outline of where the area rug was once it was removed. After Daniel 'cleaned' my carpet, the outline of where the area rug was is still easily seen. I was not impressed. And this place is EXPENSIVE.. They charged $115 for 1 living room. I don't have the figures in front of me, but Jeff said they charge .35 a square foot with a 325 sq. ft. minimum. (my living room isn't 325 sq. feet). He said if my living room isn't that big, he would add extra services like a spot treatment or other services to get me up to the $115 minimum cost. Daniel didn't measure, or offer any other services. Daniel didn't seem to want to be here and do what he was suppose to. He cleaned way less than 325 sq. ft and didn't offer or do anything to make up the difference in the sq. footage I had and the minimum I had to pay. I'm very disappointed. I could have got the same cleaning from a few other national chains for A LOT less and the same quality of work. And they would have moved the furniture and cleaned ALL the carpet. read more

Wow, it took no time to clean my 4 rugs and they did an excellent job and so friendly! I would recommend them to everyone!

Bear Carpet cleans my office and home carpets and tile. They do a great job, their workers are always professional, and they charge great prices. I highly recommend them! read more