What a competent, pleasant, professional and polite piano tuner! The quality of piano tuning that…read morehe provided was exceptional. He arrived on time, and answered my many questions about tuning my piano that I had not tuned in the past 12 years. I am so happy to have found Ron, and will use his services again in the future. And I have referred my friend to him, also.

This guy really knows his stuff. Along with a great ear he also has a good heart. With a very…read moreprofessional attitude he is good at his craft and with a new baby every job goes to creating a better life! We are so happy with the work he has done and look forward to a checkup!

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

Unless you have a high-end piano, do not contact this person. He will only shame you and your…read morepiano. Sometimes people have less than stellar pianos and still want them tuned. Don't expect this person to understand. He will shame you for bothering to keep the piano at all.

Terry's a great guy and a fantastic tuner! He is quirky with a funny sense of humor - I'm guessing…read moreit might have rubbed the other reviewer the wrong way. I'm a working musician and Terry is great.

Robert was punctual, despite the fact that our condominium is situated in a community without ample…read morepublic parking and I believe he had to find a spot around the corner. It was a drizzly morning, but he was in a chipper mood and respectfully removed his shoes at the door. He has tuned our piano once before and does a thorough job, checking the action as he goes. Since I have an on-site day job now, I was worried that I wouldn't be able to arrange a time to have my piano tuned without taking time off from work, but he volunteered to come out on a Saturday, which was immensely helpful. So glad to have my beloved instrument back in tune.

Rob was prompt and helpful. I really appreciated his optimistic outlook, when other techs would…read morehave forsaken the same piano. Now my mother's piano plays nicely and we can keep it in the family.

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

I had a warranty claim for my Kawai CA 49. Vince came and diagnosed the issue and communicated…read morewith Kawai the issue. Vince came out a second time and used pro felt on all 88 keys to fix the issue. Vince was very personable and he was extremely thorough in fixing the issue. If you have an issue with your Kawai or Yamaha piano, I suggest contacting Apollo Piano/ SF piano works. Excellent service and work!

Beverly Wells has been tuning our pianos for nearly 35 years and I can't imagine entrusting our…read morepianos to anyone else. We have never had the space for our dream pianos, but Beverly was able to manipulate what we had to fool our ears and dreams still came true. She is a true craftsperson and the tuning is just the cherry on top of all the other elements of sound she develops. Even when played by professional pianists, there were positive comments about the tone, the presence, the overtones, the balance, and on and on. I can attest that this had less to do with the piano and so much more to do with the mastery of Beverly. Whatever your piano needs, we recommend Piano Craft and without hesitation.

Beverly just finished a bit of repair work (key tops), a cleaning, and a much needed tuning of my…read morebeautiful 1916 Steinway A3 piano. Wow! It is amazing. Every note is so perfectly tuned that they sound bell-like. She seems to know and love my piano as if it were her own. Beverly has my highest recommendation. As long as we're in the Santa Rosa area, I can't imagine trusting anyone else with it.

Second time using Charlie's. One of the few movers who have smaller box trucks. This enabled them…read moreto back into my narrow driveway and back into my new place. Showed up on time. Completed my in town move within the minimum time.

I hired Charlie's wine country to help me pack a trailer with antiques I was moving out of state…read more Now, last time I hired a different company and 3 or 4 antique chairs were broken when I arrived. Now the guys from Charlie's were pricey, I mean double what the other place cost last time, but I had a considerable amount of fragile things I was moving, and every single thing made it in one piece, and after traveling in a trailer for 1100 miles, that's a feat. I'm happy. They were also very nice and helpful and they took directions well. I am much happier with Charlie's. When I need to do it again I'll call them. Thanks Charlie!

An update to my review of 6/21/2024: After I contacted Geist…read moreand complained about the double charge he refunded $190 to me. So all is well and I would use him again. He did a good job tuning an out of tune piano.

John is truly a professional,friendly and knowledgeable. I…read morehaven't my piano turned for long time. After tuning, the sounds were tremendously better and beautiful. For preparing to return to my home country in the near future he helped me with many suggestion's for sale of the piano. Definitely Five stars !

Prompt, communicative, affordable, and does great work. Even took time to teach my kids a bit about…read morehow pianos actually operate. Will definitely use again!

Richard is truly amazing. So professional and knowledgeable. He was able to tune our 1940 grand…read morepiano which hadn't been tuned in 20 years. He is very thorough snd explains all of the steps he is taking. Highly recommend!