An update to my review of 6/21/2024: After I contacted Geist…read moreand complained about the double charge he refunded $190 to me. So all is well and I would use him again. He did a good job tuning an out of tune piano.

John is truly a professional,friendly and knowledgeable. I…read morehaven't my piano turned for long time. After tuning, the sounds were tremendously better and beautiful. For preparing to return to my home country in the near future he helped me with many suggestion's for sale of the piano. Definitely Five stars !

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

I had a warranty claim for my Kawai CA 49. Vince came and diagnosed the issue and communicated…read morewith Kawai the issue. Vince came out a second time and used pro felt on all 88 keys to fix the issue. Vince was very personable and he was extremely thorough in fixing the issue. If you have an issue with your Kawai or Yamaha piano, I suggest contacting Apollo Piano/ SF piano works. Excellent service and work!

Joaquin was so knowledgeable, helpful and easy to talk to. He got my piano sounding in tiptop shape…read morerelatively quickly. Very fair pricing and worth the cost. Grateful to have found him here on Yelp!

Joaquin did an amazing job tuning our piano. His spent a few hours working to set it up and now it…read moresounds amazing! Highly recommended

Prompt, communicative, affordable, and does great work. Even took time to teach my kids a bit about…read morehow pianos actually operate. Will definitely use again!

Richard is truly amazing. So professional and knowledgeable. He was able to tune our 1940 grand…read morepiano which hadn't been tuned in 20 years. He is very thorough snd explains all of the steps he is taking. Highly recommend!

Brandon and his colleagues at First Hand Piano movers have moved pianos for me a couple times now,…read moreand just got my spinnet up 23 stairs safely in about 20 minutes. Highly recommended!

Ok, so to adequately reflect how amazing their service was I have to provide a bit of a story. I…read morewas connected with someone who was getting rid of a baby grand piano which was perfect timing for my daughter who is taking piano. I contacted Brandon at Firsthand who came highly recommended from a friend, coordinated with him a schedule and he quoted me an extremely reasonable price to move the piano. The day of the move he calls me and says, "I've got good news and bad news" He then explained they had successfully picked up the piano but said he did not feel good about dropping it off at my house because it was in horrible shape and would likely not last or even stay in tune. I had agreed to take the piano, sight unseen and was now saddled with a burden of having someone else's trash. This is when Brandon's exceptional care and customer service shined. He offered to reduce the quoted charge, although I would cover the dump fees BUT he had another used piano from a previous job at their warehouse he offered me for free. He again adjusted the pricing very reasonably for delivery and in the end we had a used but good working piano my daughter is enjoying right now. Brandon turned what was potentially a bad day into a win. Obviously not everyone can be assured to get a free piano but this experience showed that they are genuinely good people who will always get my business in the future when I need moving services. Additionally, they demonstrated exceptional skill in moving large and cumbersome objects such as a piano. Cannot recommend them enough.

Bob is a charming guy. He did a nice job tuning the piano. We appreciated his flexibility and the…read moreprice was OK for the service. We are very pleased.

Incredible piano store! Robert has been a tremendous help and extremely impressed with his…read moreknowledge. He has spent a ton of time helping us with our piano search. I highly recommend you shop at this store. 5 out of 5 starts!!

Timothy was very quick to respond to my message and fit me in right away…read more He worked efficiently and did a great job on the upright piano. He offered a 10% discount on the first visit, which was a really good value. He charged fairly for the going rate of piano tuning. I highly recommend Timothy!

From the owner: TT Piano Tuning offers top-notch piano tuning services in San Francisco and surrounding areas. With…read morea focus on fair prices, superior quality, and exceptional customer service, we guarantee a harmonious experience for all our clients.

I'm in awe of Kent and the work he does here. I brought in an amp that had an issue I couldn't…read moreresolve and Kent sussed it out in just a minute or two. He fixed the problem within seconds and when I asked him what I owed him, he just shrugged his shoulders. I think I gave him $10, we shook hands and parted, both pleased with the transaction- I hope! I know I was! Highly recommended!

The best there is! Of all the repair services in the world, I choose Backstage! Knowledge and Skill!read more