Shattered Glass Sarasota is using deceptive trade practices as defined by the FTC…read more When we were looking for fun things to do around Punta Gorda we ran across a class called Siesta Key Epoxy Resin Workshop. Searched on the class name and came across 3 websites where you could sign up for the class. Somewheregood, Viator and Tripadvisor. The actual business' website never came up. We did not know the name of the business until we came to the class. One of the boards they advertised you could create in their epoxy resin workshop was a lazy susan, not just a small charcuterie board. That is exactly what we were wanting to do. None of the sites mentioned At All that some choices would cost more. As they call it, an upgrade. See the screen shots so you know what info we were given (and Not given) before we signed up for the class. On the way to the class we were caught in a very large traffic jam due to a grass fire in the median of I-75. We were 15 minutes late. The rest of the class had picked their board and started. We told our instructor we both wanted to do a lazy susan. The shop owner never told us what was included and not included in the $99 class. When confronted she said she did, but she did not. She is likely remembering saying that to the rest of the class earlier. The class instructor did not mention the lazy susan blanks were an upgrade when she pulled them off the shelf and gave them to us. We never heard that word until we finished. We reluctantly paid the extra $120 plus tax and let them know we were very unhappy as None of the sites we looked at prior to sign up mentioned anything about an upgrade. The next day when we picked up our boards, we told the shop owner we needed to talk. We told her there was no mention of upgrades and we had screenshots of all three sites where it mentioned what was included. I showed her some while we talked. See screenshots attached. Even more damming, the owner said they do not even carry lazy susans of the size that would be included in the class. The owner asked us what can she do to make this right. We told her 2 things; 1. make it clear on all sites, where people can sign up to her classes, what is included and what is an upgrade. 2. refund the $120 we had to pay extra. She Immediately began talking over me when I started to say the word refund. The talking over me continued each time I tried to say anything. My frustration was evident as she continued even when I yelled "let me finish". She asked again what can she do to make this right. I indicated I had told her. Well of course I couldn't even get that sentence out before she started talking over me again. She said all she would offer is a full refund of our class and the upgrade cost but they would KEEP the lazy susans we had created! We were asking for a $120 plus tax refund and she was offering to refund us $318 plus tax and they would keep the lazy susans. Their offer was to hold our boards hostage to make us go away. They knew it was very likely we would never accept that and we would go away with the boards and no upgrade refund. OR we would accept their only offer and they would sell the lazy susans for more than they refunded to us. I strongly suspect this is not the first time this business has used this "I'm keeping what you just made" tactic when someone complained. With the deceptive business practices and unprofessional behavior of the owner, I do not recommend you take their classes. We will be reporting this business to the FTC, BBB and State Attorney General's Office

Our visit to Shattered Glass/Resin Board Class was an awesome and fun experience all the way…read morearound. From easy booking to a very enjoyable store visit/class to the great personalities of the staff- every part of our experience was a joy. Fun time as a couples experience, family adventure or just a cool way to spend your time and express your artistic side. They offer a full array of art studio pieces, supplies and DIY-at-Home kits. Totally pleased with our birthday celebration!

This is a hidden gem of a store full of unique, often Fair Trade and hand-made, items. The owner…read morecan tell you about many of them, where they were made, who made them, and the circumstances that led to their creation. The prices range from just a few of dollars for handcrafted three dimensional cards, to many more dollars for large wood carvings. I like to walk thru this store with its rich colors and wonderful bits of art and hand-crafted items, even when I have no one to buy for. I always seem to find that perfect thing to put away for someone for a future occasion

As a collector of African Art and frequent visitor to the continent, I can recognize quality and…read moreaffordability - This store has it and alot more. They dont sit down and order from some wholesaler in NY - They actually travel each year to Africa and do their buying. They dont deal with numerous wholesalers and middlemen. They deal directly with the artists and import directly back into the States. They dont market themselves based on phony advertising. They actually go to these regions, provide "real" empowerment for the people of the continent through direct contact and commerce. My favorite store and it is genuine!

Last night about an hour before closing I went in to get some help with a matting project. I…read morepurchased the mat and asked them to please cut it for me. The young woman who was working in the custom framing was so helpful and professional. She even went out of her way to search me out in the store to have me check the cut and see if I wanted it a bit smaller ( I did). She was completely charming and a wonderful representative of this store. It was a Saturday evening and I'm sure she'd had a long day and maybe even had later plans---- but all I received from her was patience and helpfulness.

Worse service no cashiers anymore only self checkout. And the employees are not allowed to help you…read morecheck out pre-employees today. Put the stuff on the counter and left. What a Big joke of a place. Waste of time. Hope they close up.

This place was a big surprise! I went there looking for…read morehoney, but I didn't know the large variety of small businesses inside that place. The decorations and the people inside were amazing. They also had life music and a food truck. I'm definitely going back to check more stuff!

Excellent store and artists,! Fun atmosphere for entire family!!!!…read moreFood truck food was excellent

Best hobby store I've visited and I've seen more than a few! Everything you want is available and…read moresales are exceptional.

Always fun to go to Hobby Lobby. I find so many deals and great things. A crafters best storeread more

10/10 recommend. I'm local and this is my LNS, all of the staff are so kind and helpful, their…read moreclasses are wonderful, thread selection is crazy huge. I always look forward to my trips to Needlepoint Studio!

The overall icy reception every time I've been in the store is off putting. I feel like I'm…read moreinterrupting them? Not friendly in other words. I made a beautiful needlepoint that I brought to them to have made into a pillow. I went into the store 2 months later (same icy reception) to check on the pillow and was told that it takes a minimum of three months to make the pillow. Fine. I got a call two weeks ago saying my pillow was lost and could I bring a photo of my project so they could replace the canvas and thread. Ok. I walked into the store last week to reconcile this heartbreaking mistake. The stores attendants again stared at me like I was wrecking their day for the interruption with my pillow. I walked out with no answers or solution. They did replace my threads and canvas so I could do my needlepoint over again. Needless to say I can not recommend this establishment. .

We were visitors to one of the many festivals held at The Bazaar at Apricot and Lime, and had the…read morewonderful fortune of meeting Gina, who was a spirit of limitless energy and enthusiasm. She offered us to a slime-making event, and my daughter was fixated and dedicated to attending. At the time of the event, Gina was a miracle of patience and positivity and she made sure to give the kiddos the best slime-making experience I have ever seen them have! No exaggeration, she had so many add-ins that my kids were overwhelmed! I cannot recommend this establishment highly enough for a quiet date night, a corporate teambuilding workshop, or a crazy slime-making stick-fest that she threw for us! I wish I could give more stars, because she deserves them all!

Took a pottery class with Gina and it was spectacular. Because she works with children her…read moreinstructions were exact and easy to follow. She made the experience fun while she made us work at the craft. Working on the wheel is a blast and learning the glazing phase was eye opening. We get to pick our finish products tomorrow...3 fun pieces. If you are looking for something new to do you have got to try this with Gina. One of the best classes I've taken in quite a while.

I love this place ! They do such a great job and are so pleasant to work with it was done so…read morequickly too ! They see me come every year around the holidays with my special treat embroidered for my grand babies ! Next year I promised to make them one tooif we have a new grand baby!

Joyce Ann & Parker were great to work with. I needed my business shirts turned around in a timely…read moremanner, and they happily complied. Quick turnaround, great people. I would highly recommend Stitchin Waves.

This shop is easy to miss- poor signage and the driveway is before the strip it is in. Also, angle…read moreparking. There were some interesting beads but not all sizes in all beads. I did find some I liked and also a silver chain (sold by the foot). I've been looking for one forever. The owner was very helpful but distracted by a customer she was helping over the phone.

Donna was fantastic! Even though she was unable to assist me because I needed a cord thicker than…read moreshe had in stock. She still was very courteous and service focused. What a great little shop! All the ladies who were beading seem to be very nice. I highly recommend Donna's Beads.

Friend and I decided to visit A Good Yarn. It's a sister shop to Four Purls yarn shop in…read moreWinterhaven, FL I was looking for a particular brand of yarn which the staff at Four Purls told me was available at A Good Yarn. It's a much smaller shop than Four Purls but a really nice store. They carry more upscale yarns and I found yarns I've heard of but never seen or felt. They had the yarn I was looking for and I bought it, along with a few other selections (who can resist?). A great store. I'll visit it again the next time I'm in the area.

A lovely yarn shop with a great selection and very helpful staff! I bought several Malabrigo yarns…read moreand got advice on where to find a particular scarf pattern.