Bella beach is my management company they have already way surpassed my old company. If they treat…read moreme right; they will treat you the same way.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

Review of Beckoning on Perdido Bay Rental PropertyOur family stayed at the Beckoning on Perdido Bay…read morein Lillian, Alabama, from July 18 to July 25, 2025, and while we had a mostly pleasant stay with many memorable moments, several issues need addressing to enhance future guest experiences. The refrigerator leaked from the top right, requiring a mixing bowl to catch water, emptied twice daily, and the undersized freezer could only hold one bag of ice alongside our food, lacking an ice maker. During an air conditioning failure, indoor temperatures reached 85°F, causing fridge temperatures to hit the mid-50s, risking spoilage of our several hundred dollars' worth of groceries; the fridge, bolted to the floor, may need coil cleaning. The internet was unusable for modern devices until the maintenance director kindly set up his personal Starlink system, and we recommend a permanent high-speed solution. The property had maintenance issues: the rear porch screen door had holes and was detached, allowing insects like cockroaches and silverfish inside, which we had to handle. Dirty dishes in cupboards suggested inadequate cleaning, a rotted deck board near the grill posed a safety hazard, and low kitchen sink pressure made dishwashing difficult. Closets had a musty odor, needing dehumidifiers. We found insufficient towels and washcloths for the guest capacity, forcing us to buy more, and recommend two sets per person. The living room furniture, styled like outdoor pieces, and dated porch furniture were uncomfortable, and the shelter house hammock was torn. The overgrown driveway brushed our Suburban, risking paint damage, and a deep, water-filled hole created a muddy hazard. The beach path and shore were overgrown, needing cleanup, and the lack of a dock limited activities. Ants on the beach caused painful bites, and the grill's metal bristle brush was a health risk, with a non-functional igniter and uncleaned grease tray. Door handles loosened repeatedly, kitchen knives were dull, and porch screen doors were misaligned. The AC failure, due to a mold-clogged condensate line, was fixed promptly by the maintenance director, who was pleasant and responsive. Despite these issues, the private property offered ample space for lawn games, and the screened porch with fans was a highlight, keeping bugs out when closed. The private beach with shallow, safe waters was ideal for kids, with minimal jellyfish and dolphin sightings nearby. Beach wagons, toys, and chairs were a cost-saving bonus, and the outdoor shower and spigot were convenient. The large, well-stocked kitchen with a gas stove and spacious dining table suited our family, and the living room had books and games, though the TV was small. Updated bathrooms had great water pressure, bedrooms had comfortable beds and fans, and the master closet was spacious. The maintenance director's Starlink and AC fixes were greatly appreciated. We enjoyed daily beach time, fishing for catfish and a black drum, and a trip to the Naval Aviation Museum to see the Blue Angels, 45 minutes away. Removing a few trees could offer an unobstructed bay view from the porch. Overall, this property has great potential, but addressing these maintenance, cleanliness, and amenity issues would make it exceptional.

TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

In one week, I stayed at 2 locations through Liquid Life. While I loved the units we stayed in, I…read morehad a less than acceptable experience with Liquid Life. Communication with them is terrible and they dont seem to mind the inconveniences they place on their customers. Cleanliness of the San Carlos #1108 unit was a concern. We accidentally left a bag hanging in the closet and called to report it hours later. The cleaning lady found it and called me to tell me she was taking it to office. One week later, I still could not be told where the bag was and had to yell at them to stop telling me that "someone would look for it and contact me". The Broadmoor 901 was an outstanding space. Parking was very tight and I had to fight to get passes for both cars, even though I had emailed them prior to arrival and had been told I would be allowed 2 cars. We arrived to dirty laundry in the washing machine and a clogged toilet. Yet, we continued to have no clear communication and zero service, so we handled it ourselves. As a travel advisor, I will absolutely refer clients to these places, even though the San Carlos unit could use some updates, but I will not refer clients to utilize Liquid Life. I wasted hours of vacation time dealing with inadequate responses from Liquid Life and that is just unacceptable.

We stayed at Tidewater Unit 1202 for three nights, and unfortunately our experience with Liquid…read moreLife was extremely disappointing. Before we even arrived, Liquid Life notified us that there was no power in the primary bedroom. We were told an electrician would come before our arrival. When we arrived, there was still no power. We called and were told the electrician was supposed to have come. No one ever came. We spent our entire three night stay without electricity in the primary bedroom. The next day, we discovered the washing machine did not work. During a family beach vacation, we were left unable to wash wet swimsuits, clothing, or towels. We reported the problem and were told someone would come. No one came. We called again and were told someone would come the following day. Again, no one showed up. We also documented missing drywall from areas of the ceiling and mold on the shower liner in the second bedroom bathroom. We checked out after three nights with no power in the primary bedroom and no working washing machine, despite multiple calls and repeated assurances that someone was coming. After checkout, management asked us to email photographs documenting the issues, which we did. We paid $1,041.44 for the reservation, plus $75.50 for trip protection. After everything we experienced, management offered $165 back and stated that was all they could do. Things can break. The problem is the complete lack of follow through. Liquid Life knew about the electrical issue before we arrived, and we gave them multiple opportunities during our stay to address both major problems. We did not expect perfection. We did expect the issues to be addressed after repeatedly being told someone was coming. Unfortunately, that never happened.

From vacation and long term rentals to vacation owners and property management, these folks got you…read morecovered. I've been interacting with these folks for years and have done successful rentals as well as they're now managing my townhouse property. They are a one stop place for short and long term vacation rentals, real estate deals, as they are realtors as well, and property management services. I have dealt with the staff, and the owner/ manager Chris on numerous occasions and have had great friendly service. Bottom line: Beach and southern Alabama propertues all done here. Recommended! https://lunabeachproperties.com/ https://www.facebook.com/lunabeachproperties/

Perfect Spot OMG and I do mean God! His Glow-ry at my…read morefingertips Needs some cosmetics inside.

New owners in condo 202. Beds real comfortable, clean great location. Right across street from…read moregrocery, Walgreens, liquor store and ER clinic. On the beach and great white sand. Will stay again

Hunter and his team are phenomenal. I would highly recommend them to take care of your property…read more They went head and shoulders above what I expected. Thanks for all your hard work. Jay Bailey

We used this company as our rental management company for two years. Unfortunately, when I raised…read morelegitimate concerns about poor management and delayed responses to urgent maintenance issues, I received what appeared to be an AI-generated response that did not meaningfully address the specific concerns I had raised. Rather than work with us to resolve these issues, the company chose to terminate our relationship as clients. Based on our experience, I would NOT recommend this company for rental property management or vacation rentals.

Perfect location on the beach! Condo was clean and comfortable. This made our week at the beach…read moreeasy and fun! This may be our every year location!!

The place we rented for an extended weekend was beautiful and fulfilled all our needs. Upon arrival…read morewe noticed the AC was not working. 89* . They had a technician out within an hour and he fixed the problem quickly. The 2 bedrooms and bathroom upstairs made for a great separate living space for my adult son and family while my wife and I enjoyed the ground floor. The large backyard and quiet community made for a great place for the dogs. We would recommend this company and property for your future visit to Foley, AL and the Gulf shores area. Beach just a 10 minute drive away and close shopping. Great time at a great price.

This group of professionals are very responsive, knowledgeable and helpful! They are a pleasure to…read morework with!

Sent: Thursday, January 2nd, 2025…read more "Mrs. Kahalley, My name is [REDACTED]. I have a deposit securing your rental property at [REDACTED]. I applied and was approved, and I am looking to move in sometime in February, signing a lease this month. I have been working with your staff, particularly Beth Rudat, and I have some concerns regarding professionalism and lack of courtesy. Admittedly, I have been eager to secure this property from out of state as I am under a time constraint. Still, text message responses are being delayed intentionally, or messages or answers to questions are now entirely ignored by Beth. At first, I gave Shamrock the benefit of the doubt, but I did catch what Beth said when I asked her if I had annoyed her by texting too eagerly when she called with the news of my approval. She told your staff that someone had mentioned, "Someone should take my phone away." I thought that was a joke until Beth began ignoring my messages and not answering some of my questions altogether. My more significant concern came after I researched online reviews for Shamrock Rentals and found deeply concerning 1-star reviews from previous tenants about your staff's lack of professionalism and courtesy. Some of the staff at Shamrock Rentals treat the property owners very well but have a history of mistreating the tenants. Is this something I should be concerned about when working with you? I don't want any issues. I am giving you over 1/3 of my income to be a responsible tenant and care for your property, but I don't want my concerns ignored or to be disrespected. Other reviews say that the properties were not cleaned and had damage prior to move-in. Beth is fully aware that I cannot walk this property before signing the lease due to a recent surgery and being out of state on a time constraint. I am trusting you to have this home in order for my arrival. When I asked Beth if there would be a fresh coat of paint, something not uncommon for tenants to request, she shunned my inquiry entirely and wasn't even willing to speak professionally about it. I hope Shamrock is going to be fair and treat tenants better than what I am seeing so far. What I am witnessing lines up with what the online reviews say specifically about a lack of professionalism and courtesy, and it worries me. Please take the time to address my concerns, and if you are okay with it, have Lauren reach out to me to finalize the paperwork. I seem to have annoyed Beth, and she has chosen to be uncooperative with me. Respectfully, [REDACTED] P.S. Here in Kentucky and my home state of Colorado, we often hear famously about "Southern Hospitality." You are my first encounter with the deep south of Alabama, welcoming me to my first-ever rental house in what might be my new permanent state. I sincerely hope that Southern Hospitality is all we've believed it to be." {RESPONSE} Recieved: Friday, January 3rd, 2025 "Hi [REDACTED], Thank you for your email and for expressing your concerns. After careful consideration, I have decided that proceeding with the rental agreement through Shamrock Properties would not be beneficial for either of us. I foresee potential difficulties in the future with you as a tenant and I feel you will also have the same difficulties when dealing with our company. I have refunded both your security deposit and application fee ($1,750) to your USAA checking account. Funds will be in your account in the next 3-5 days. I wish you the best with your move and future endeavors. Aiveen Kahalley"

Great place with easy access to everywhere on the Alabama/Pensacola Coast. Right across from the…read moreWal Mart Neighborhood Market. Beach is not very crowded and we went the week of June 22. 5 pools, 3 hot tubs and pickleball courts. The condo we rented had a few issues but was recently remodeled, but Liquid Life was quick to fix any issues. Even coming out 3 days in a row, they were quick every time. but it was all small things. We had Nick Hadley from Liquid Life come up each time and he's a great guy with knowledge to fix everything. Super clean and don't be afraid to stay on the higher floors because they carts to haul groceries and fast elevators. We were on the beach in less than 3 minutes

uninhabitable due to construction noise…read more we've stayed here many times, but with no discount offered for construction, this will be our last

For the SMART real estate buyers of Foley, Gulf Shores, and Orange Beach Alabama let me share my…read morerecent experience with my agent Tracie Sweat. As a past licensed real estate agent, property developer, small business investor and senior residential home and community operator, I have NEVER worked with a more smart, educated, caring, and professional individual in my entire work and real estate buying history. Tracie made me feel as if I was her most important client and was no bother to her and her busy schedule at any time. I would NEVER consider buying real property in the south Alabama market without her. It was a pleasure working every step of they way until closed with Tracie and have already made future plans to future buying with her. She is a Blessing !! James Ballew

Tracie and her staff were super helpful and patient helping my husband and I find a vacation condo…read morein Gulf Shores. I am very picky and we aren't local but they made the process smooth and easy.