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Beach Day Hawaii

5.0 (1 review)

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7 years ago

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Kaneohe Bay Ocean Sports

Kaneohe Bay Ocean Sports

4.6(193 reviews)
4.6 km

One of the most incredible tour experiences you'll find at Heʻeia Pier going to Kāne'ohe Bay…read more Although the final stop your not technically in Kāneʻohe Bay itself, they make up for it with a bigger, more comfortable boat with stand up surfboards, a platform with couches, volleyball net, and multiple sports balls and an amazing crew that's always friendly, helpful, and welcoming. Our family had an absolute blast, and it's definitely an experience we'll be coming back for again soon. It was the perfect way to spend time together and create lasting memories. It's truly an experience you won't forget.

The crew were awesome and friendly, and we had a great time enjoying all the water activities…read more Everything was fun, engaging, and well organized. Mahalo to all the deckhands, bus driver and band members for making the experience so enjoyable! Unfortunately, our experience with the bartender, Satomi, was very different. She came across as extremely unfriendly and dismissive, her attitude changed noticeably after she realized we were not Japanese. We were treated quite coldly and felt unwelcome, which was disappointing and honestly put a damper on an otherwise great experience. I tried to ask her directly what her problem was, but she repeatedly denied that anything was wrong and burying the facts. So I brought the issue up with her manager Shannon and hopefully their management can take this feedback seriously and look into the situation. The rest of the crew did a fantastic job, and it would be a shame for one person's behavior to overshadow an otherwise great experience. 船仩吧台冇个尛ㄖ夲ㄋㄩ服務員ゞ 對尛ㄖ夲亼跪舔灬 對國亼很冷漠板著個臉(_) 已經替伱們敎育過ㄋゞ 不爽の話一定喓找她咾闆投訴她!别惯着ゞ灬

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Kaneohe Bay Ocean Sports - 72' catamaran 149 pax

72' catamaran 149 pax

Kaneohe Bay Ocean Sports - Kayaking, snorkeling, floating deck, standup paddle boarding

Kayaking, snorkeling, floating deck, standup paddle boarding

Kaneohe Bay Ocean Sports - Amazing Team!

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Amazing Team!

Captain Bob's Picnic Sail

Captain Bob's Picnic Sail

4.7(215 reviews)
4.8 km

Everything was perfect! Pick up was at our hotel Hyatt Regency, the bus driver was also a tour…read moreguide to and from Kaneohe. We were greeted by the nicest crew, had delicious cheeseburgers, beers and hot chocolate. We made stops to the sandbar, the reef for snorkeling, and turtle watching. This crew is the best! Mahalo for the true "cheeseburger in paradise" experience!

DO NOT BOOK THROUGH HAWAII ACTIVITIES/VELTRA…read more.. Unfortunately, we never even got the opportunity to experience the actual Captain Bob's Sandbar tour because the transportation and communication were handled so poorly. We were visiting Oahu for my mom's birthday and specifically planned this tour as one of our major activities. After having an issue with the pickup instructions the first time, we rescheduled for the following day. Our rescheduled pickup was around 9:45 AM.. Before the pickup, Captain Bob's CALLED ME and told me that the driver was going to be late. I appreciated the notification and, because I had specifically been told there would be a delay, I went back inside the hotel while we waited. At approximately 10:02 AM, I received a call telling me the driver was now outside. I immediately started making my way outside. By approximately 10:07 AM, the driver was already GONE.The crazy part was that I will still willingly to pay for an uber and transport myself. I have the call logs showing these times. & find this completely unreasonable. DIABOLICAL behavior. Your company can call a customer and ask them to accommodate YOUR delay, but when the driver finally arrives, the customer gets approximately five minutes after being notified before the driver leaves? We are tourists. We do not live here. We are unfamiliar with the pickup areas and were relying on the company to provide clear instructions and communication. If your transportation is already running behind schedule, giving customers only a few minutes after calling them to get outside is unacceptable. Had we simply shown up late for a clearly communicated pickup time, I would understand the company leaving. That is not what happened here. We were specifically told YOUR DRIVER WAS RUNNING LATE. We adjusted our plans based on the information your company gave us. I also want to be clear that my complaint is not about the boat crew or the actual Sandbar experience because unfortunately we never got the opportunity to experience it. This review is specifically about the transportation, communication, and customer service surrounding our reservation. We spent a significant amount of money on this tour for our family and planned it around my mom's birthday. Instead, we were left extremely disappointed and scrambling to find something else to do for her birthday. I understand that tour companies have schedules to maintain. I also understand that traffic and delays happen. But if customers are expected to be understanding when YOUR transportation is late, your company should show customers that same basic courtesy. Calling at 10:02 AM and being gone by approximately 10:07 AM after already telling us the driver would be late is not reasonable customer service. I sincerely hope Captain Bob's reviews how situations like this are handled because this was an incredibly disappointing way to treat paying customers. I will never book anything in the future with this company and will never recommend to anyone who asks me what they should book for their Hawaii experience and that's that.

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Captain Bob's Picnic Sail - Best crew

Best crew

Captain Bob's Picnic Sail - Cathy enjoying the views during our Snorkeling trip.

Cathy enjoying the views during our Snorkeling trip.

Captain Bob's Picnic Sail

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Pure Aloha Adventures - Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

Pure Aloha Adventures

4.9(216 reviews)
13.5 km

My husband and I had a great time snorkeling at Turtle Canyon with Pure Aloha. Our crew was Ella,…read moreSophia, Chris, Nick, and Captain Kevin (apologies for any misspellings). They were all wonderful, making sure everyone was comfortable and safe. It really does make a difference for those on the tour when the crew gets along and ensures everything runs smoothly. Snorkeling gear, fins, and life vests were provided and were all in great shape. My husband and I have snorkeled before, but there were others in the group who were first timers. The crew made sure to provide them with additional assistance to make sure they were comfortable with the gear while swimming. Ella was our main guide for this tour. She was extremely knowledgeable about different fish and provided our large group with many fun turtle facts. I'd highly recommend this group to go snorkeling with, especially if it's your first time going on a tour!

Nyle was an amazing guide! We had such a great time! She was super accommodating and helped my…read moresister who was nervous to snorkel and she stayed by her side the entire time. We saw fish and even got to see two turtles!! Definitely would recommend!!!

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Pure Aloha Adventures - Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

Pure Aloha Adventures - Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

Pure Aloha Adventures - Small group (no more than 5 people) Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

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Small group (no more than 5 people) Hanauma Bay Snorkel Tour with entrance tickets included when you book direct on our website!

Beach Day Hawaii - beaches - Updated October 2026

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