the store name should be "scam shop". i took my car there and asked to do a wheel alignment only,…read morethe guy saw my car has problem and couldn't do wheel alignment, all of sudden he charged me for inspection 75 dollar for 10 minutes that I didn't even ask for. i searched it online and asked other mechanics they said it's completely illegal and unfair. you should pay for the problem that you want to be fix. if you value your money don't go here.

Amazing staff and service. They go above and beyond to make sure our vehicles run safe and smooth,…read morewithout performing unnecessary work to drive up the cost. We moved to Chilliwack and still drive back into Surrey to see Kelly and his team. Highly recommended.

There's a reason why these guys are swamped. Joe is the man. Highly recommend businessread more

Joe is amazing. thanks for making my experience with a stolen catalytic converter a breeze. i…read morehighly recommend this business.

Excellent service, Ken doesn't upcharge or try to sell you things you don't need.read more

When I was out of town my check engine light went on and a local shop there did a quick once over…read more There wasn't anything discernible so he turned off the notification but did tell me that if it were to come on again to have it checked out. A few days later it came back on and I stopped at my dealership to see about setting up a diagnostic test to get to the bottom of it. The dealership wouldn't be able to get me in for over a week and estimated that if it was what they thought it was I would be looking at about $1500 to fix it. I definitely don't have that in savings to throw around so I asked friends and family in the area I live if they knew anyone and two people recommended Newton Auto Care. I called them the next morning and Ken was able to get me in on the Saturday which was just a couple of days later. Again, my car ran quite well and nothing discernible from the diagnostic tests but he did reaffirm what the dealership said could be the issue and that it would cost about $1000. Whew, already $500 less which was a relief. I don't have that much socked away but it's easier to meet that than 1500. Ken turned off the notification, sent me on my way and told me to come back if/when it comes on again. Well a week and a half later that lovely check engine light came on again. I stopped in on my way to the WA for work and Ken was able to squeeze me in the next day (Saturday). In the end it was even less than Ken originally quoted and they stand by their work. Funny enough, the check engine light came on again but looks like it's left over sediment from the fuel injector flush that needs to be worked out but when I called to let Ken know he told me to just come on in and they'd check it out. They know a satisfied and happy customer is likely to come back so while the rates may be lower than a dealership one is not compromising on the work ethic. I will definitely be back. It also helps that I can walk home from there if they need to work on my car for a few hours. Thanks to Ken and Geoff for all their hard work, care and trying to help me understand what's up.

He is doing great mobile car repair service with affordable prices,i highly recommend himread more

From the owner: affordable mobile service for your car tire change and any kind of other repairread more

I called ambassador to get a new set of winter tires put on. Everything was going well and the…read moreprice that the individual quoted me was reasonable. However two hours after dropping my car off, I received a call stating that he needed to "tell me something". He stated that he had broken the master key to my locking lug but and as such I would need to drive to the BMW Langley dealership to get all my lug nuts loosened so that he could do the remaining three tires. I was extremely surprised that an establishment after breaking a part, would require the owner to do the leg work to replace the part so that work could be continued. He repeatedly stated that it was "not [his] fault" as the nuts had been tightened too much. My boyfriend drove to numerous places and was unable to find the master key. Ambassador offered me a "replacement car" which had one bar of gas and both the transmission and check engine lights were on. In the meantime, I was able to find another auto repair store where they were equipped and were able to loosen each nut. They charged me $15 a tire to replace all the nuts including the one Ambassador had stripped. I drove the car back to ambassador and stated that it would be fair for him to match the price I had paid for the tires to the $15 install fee he was charging me to put the tires on. Again I was informed that it was not his fault and he wasn't going to compensate me for the hassle. I asked to speak with the owner and informed that I was not asking for discount but rather some fairness for the hassle I had gone through to simply get some winter tires put on. After four hours of running around, I ended doing all the leg work for a part broken by them and did not even get anything in the way of compensation. I would not recommend Ambassador to anyone and hope that they learn better customer service in the future.

Ambassador has worked on my car since 2001 and I've always been satisfied. They're honest and less…read moreexpensive that other places. I've saved alot because of their loyalty program. They're the only auto repair shop I've experienced where the owner personally drives me home and picks me up while the car gets worked on. Thanks Phil and Gerry for your good service.

Very knowledgeable and efficient staff. All boys are hard working , well versed in car repair,…read moremaintenance and upgrade. The team is headed by a red seal certified mechanic Mr. Lakha , the owner director. He is an experienced car mechanic & a humble individual who is always respectful towards his ladies customers. Thank you veer g for always fixing my car issues. Be it oil change, tire issue or better problem , just come here and get it fixed at a reasonable price

I did an oil change recently before a trip. When I came back I noticed a fair bit of oil underneath…read moremy oil . I took it back the next day, Saturday. At 1st the owner said they didn`t do it, once I produced the invoice he took at look at it. Apparantly the helpers who did it, (apprentice) didn`t tighten the oil plug properly.If I didn`t notice the leak, I could have been driving with no oil after awhile. If they have problems with the most basic repairs , what happens when they have a bigger job.

This gentleman is honest and very reliable. His rates are better then most . I went to him with a…read moreheater problem . I thought it was the dial on the dashboard. Sometimes it worked and sometimes it didn't. He said hopefully it's the heater meter because the dash would cost more as he would have to pull the dash all apart. At the end of the day I went back expecting the worst. He approaches me and says " it's your lucky day it was a $30 dollar plug that melted plus 1hour labour. Total bill for that job was $95 plus tax. He could have taken me to the cleaners and I wouldn't have known. This man knows his stuff.