I brought my car to this "body shop" for a repair. They did a horrible job! Probably the worse repair job that I have ever experienced. They had so many sloppy and unprofessional work habits, I literally lost track. Every auto shop that I have ever been to puts down a protective mat on the driver and passenger floor when you bring in your car for repair. They do this to protect your car's interior. Don't count on this from BBC. Not only will they not protect your car from dust, dirt, grease, etc., they will make it worse. When I came in to pick up my car, I found several parts like the ac vent cover and the rocker panel was removed from the car. The ac vent was laying in the driver's seat floor. The rocker panel was lying in a junk pile near the bay door. I had to go hunt the part down, because I was the only one that realized it was missing. The car has a key fob. The key fob was jammed in the ignition like someone had never used that type of key application before. Most key fobs you just use them to start your car and you can then set it in the cup holder or something. My key fob was jammed into the ignition. I had to pry it out. Someone at this shop used a jack or something to lift my vehicle and they damaged the floorboard of my rearend. They tried to lift it at a soft metal spot where it was not meant to be lifted. Of course they did not take ownership of this. The paint job they did was terrible. It did not match the other painted areas. And there was one spot that was damaged, like a tool had scraped it. It had peeled already. I ended up taking my car to Franks Accurate Body Shop to fix the paint job that BBC did. If you are looking for a really good quality body shop, you should check out Franks Accurate Body Shop. So even after all of this happened. I went on like nothing had happened. I did not write any reviews or anything. And then today I was scrolling through Facebook, and I accidentally hit an ad for BBC. They have them all over the place, I have never seen anything so pathetic. So, after I accidentally hit the ad, this AI robot sent me a message. I made a comment about how terrible the business was. I would not go to BBC to get my spare tire rotated. And then the message found its way to the owner, who passively aggressively loved my comment. And laughed it off. Which pretty much validated my claim. Everything is a joke to these guys. If it were my business, I would want to find out why a customer had a bad experience and find out what I could do to make it better. Not BBC. They do not comply with the normal conventions of ethical business owners. Instead, this person accused me of never being a customer, so I must not know what I am talking about, and I must be unhappy. That is what led to this review. BBC was right. I am unhappy. I am not sure if happy people like handing over $3500 for a crappy repair job. I did not like it at all. And then handing over another $500 to have it properly repaired by Franks Accurate Body Shop. There were parts on my car like the gas tube that was loose. You go to put the gas nozzle in there and it shifts because it's loose. Franks Accurate Body Shop called me after 1 day and said I may need a new car battery. I said "No, I just bought a brand-new car battery." BBC had failed to tighten the back door clip that the door hooks too, so because the door was not closing properly, it was draining the battery. How many things is that now? Like 5 or 6 things? Terrible Body Shop. But the good news is there is no waiting. Franks Accurate Body Shop has a couple-week wait list, but I promise they are worth every penny. Everyone knows they are good, or they wouldn't be in such demand. BBC are sloppy, unprofessional, incompetent, careless, passive aggressive, rude, and not worth the hassle. read more

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"I would like to take this opportunity to recommend the above firm located at 60205 Highway 11, in Slidell. I am from another state, drove in with a door problem and in less than 30 minutes it was corrected and at a reasonable price. While I was there, I asked if they performed other mechanical work and they did. I had an estimate from a local shop to replace some motor carriage insulators that I thought was high. Mr. Cook's shop performed the work for 30% less than quoted by the other shop. I drove the car 2,397 miles back home with no issues. This company could have taken advantage of me being an out of state resident but did not. This is a great firm to deal with. read more

Has to be the worst experience ever. How this individual remains in business is beyond me. Aggressive, wont listen, argues and billing material is completely inadequate. Best avoided at all costs. read more

Excellent customer service. I needed to get my vehicle repaired over the Christmas holiday. Body By Cook was very considerate of my schedule and completed my needed repairs as promised in a timely manner. The vehicle was cleaned/detailed so that there was no dust, dirt or grime on the car when I arrived to pick it up. I inadvertently left my Italian leather gloves on the counter top in the office. The owner immediately called me and made arrangements to return my gloves to me. Excellent workmanship. When I picked my car up after repair were completed, I was so impressed with the quality of work. You could not tell that the car had been damaged. The body work was perfect. The paint was perfectly blended to match. The detail work on the racing stripes was flawless. The business is conveniently located off of Interstate 12. I understand that this is a family business that spans four generations - the type of business that has ties to the community and makes America strong. I strongly recommend By By Cook. read more

Great place to bring your vehicle. Mr Cook and his staff does great work and they are very inexpensive. He gives great advice on the direction you should take to get your vehicle repaired. read more

Mr. Cook and his team do fantastic work! In 2002, I was involved in a hit and run accident. I had considerable damage to my car, but Mr. Cook was able to repair it and get me back on the road. Since then, I've taken my personal vehicles to him two more times. (most recently October 2015). I trust his work and he values my time. read more

Body by Cook is a outstanding shop in this community. They give very fair rates, and great customer service.