We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.

We had a complete first floor makeover, including tile and carpet removal. The project was to…read morereplace the old flooring with new laminate flooring. The team of installers were top notch, paying particular attention to every detail. They were professional, incredibly efficient and we are extremely happy with the results. We would recommend Creative Floors anytime, anywhere!

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

While interactions and communication with the teams was professional, courteous and helpful, and…read morethe quality of the carpet seems to be good so far. The quality of the work has warranted the low rating. They did not order the correct quantity of carpet to begin with, which meant two occasions for installation. But I do understand mistakes can happen. However, I now see that should have been a flag. After less than 6 months, there are multiple very visible seams in several locations. The worst being in the middle of a hallway - a major area of the house. I had never ever seen a seam in any carpet ever before, any where, so it was strange and somewhat shocking. They did respond and schedule to fix it in a timely manner. However, after spending 3 hours to supposedly fix the issues, a week later, the seams are just as bad. This has colored the whole experience to be extremely disappointing and I would not recommend them. At least not for carpeting.

I just had to write this to say how happy I am with Jim Douglas and his team. I have had backsplash…read moredon't in my kitchen and carpet cut into a rug for my family room and I love both!! They were so easy to work with. I highly recommend them!!!

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

I recently had my floors completed with Family Flooring America and they were spectacular! Ann was…read moreexcellent to work with and I have already recommended her to several friends for their future projects. She has excellent communication follow up and really helped us to get what we were looking for in a floor. Ann has tons of experience to share and definitely worth the drive to their show room. If you have the opportunity to pick the install team, I can't recommend Angel enough! He was our install lead and did above and beyond in my opinion for an install. He ensured the team did top notch clean up every night and put as much of the house back to normal each night to ensure it was livable. Angel even mocked up suggestions for us to pick for transitions and had excellent ideas from his 20 years of experience. Overall, I would highly recommend this company and will only work with them moving forward for flooring needs.

Nice people to work with. The job was thru insurance which required $40,000 of floor refinishing…read moreand replacement. Unfortunately, the floor was poorly installed and the boards in the kitchen are warped and look terrible. We have to look at that poor workmanship every day. Very upsetting. I do not recommend the company and would definitely not use them again.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Great communication. Great turnaround time. All around, could not recommend this business more!read more

We had our home's exterior and the interior stair hallway painted by Metanoia. I think they did a…read moregreat job with both paint jobs. We've had issues with paint peeling off the south side of our house, and Metanoia was the only company to offer a solution (using a special primer - we'll see how it holds up!). Currently the house looks fantastic! I was assured that the crew would be careful with our landscaping and would clean up around the house when finished. I admit our landscaping is on the wild side - it is very naturalistic, with native plants rather than the specimen plants surrounded by mulch you typically see. The crews were NOT careful, and even removed protective pots I placed over certain young plants. Even after their super asked them to be careful, they were not. Plants were trampled, and a trellis that I had shown them how to move was broken. I was really disappointed and really stressed out about the whole thing. Inside, the paint was well applied. The drop cloths were not flush against the wall, so there are paint spots on the floor & some of the trim. I didn't want to deal with having the guys come in to clean - I was worried that they'd scratch up the floors & trim after seeing how well they cared for my landscaping. I decided to keep quiet and take care of it myself. Metanoia did discount the quote to reimburse me for the trellis and the plants that needed replacing, and I appreciate that. They did an excellent job on the paint itself. I'm sure they're more careful with landscaping that has obvious plantings & mulch. After this experience, I'm not sure I'll hire them again.

I purchased new carpet from Ron a/ ALF in Dec 2022. I have a 2650 sq ft home, combo of hardwood…read more(kitchen/foyer), ceramic in bathrooms, and the rest carpet. Spent $9K in Dec 2022 for the new carpet, replacing 25 yr old builder grade carpet which had withstood a family of 4 for all those years, 2 kids from newborn to college, and multiple pets. This new carpet in 2 yrs looks worse than the 25 yr old carpet. It's matted, has stains (from what?? it's just me here now, no kids, no dogs, I don't wear shoes in the house.. ). I'm 100% disappointed in this awful carpet and will never purchase carpet from them again. Worst carpet I've ever purchased. The buying experience wasn't much better. I felt as if Ron was pushing hard for the sale and didn't care about much else, just the bottom line: the sale. That was all he seemed to care about, and unfortunately the installers were even worse. Neither seemed to want to be there and wanted to put in the least possible effort and then get outta there. Extremely disappointing experience from start to finish. If I ever have to buy a houseful of flooring again, I definitely won't choose this place. Good luck to all who do. Carpet may look pretty upon installation... but just wait a year.

Ron and his crew were wonderful to work with! They did an exceptional job. I would highly…read morerecommend them!